149 Reviews of Platinum Volkswagen - Service Center
Great service I myself was also in a job which gave great service. Mr. Fox gave outstanding service to me. He made me feel like I was number one From the time I a I myself was also in a job which gave great service. Mr. Fox gave outstanding service to me. He made me feel like I was number one From the time I arrived till the time I left it was a pleasure More
Excellent Service Experience All work was performed to my satisfaction, on time and at a competitive price. Customer service rep (John) was knowledgeable and helpful. Will defini All work was performed to my satisfaction, on time and at a competitive price. Customer service rep (John) was knowledgeable and helpful. Will definitely continue to service my Jetta at this dealership. More
Fast and thorough visit My service appointment was for my annual inspection and routine safety check. Service was performed quickly and John was very helpful in providing rec My service appointment was for my annual inspection and routine safety check. Service was performed quickly and John was very helpful in providing recommendations to avoid potential future issues as my car has relatively low mileage. Very satisfied with service. More
Very quick and knowledgable staff My whole overall experience, from Manny in sales, Bill in finance and Sean in service was wonderful. Great knowledgable staff..I will recommend this d My whole overall experience, from Manny in sales, Bill in finance and Sean in service was wonderful. Great knowledgable staff..I will recommend this dealership to my friends More
excellent service steve in service is the best he took care of everything with my extended insurance and made sure everything i needed done was done. the other staff at steve in service is the best he took care of everything with my extended insurance and made sure everything i needed done was done. the other staff at the desk and check in make your trip there very easy. More
Fast & Friendly It was a pleasure dealing with the people at Platinum VW. The staff are really very nice, helpful, and fast! I will be back for sure! It was a pleasure dealing with the people at Platinum VW. The staff are really very nice, helpful, and fast! I will be back for sure! More
Platinum VW the best Exceptional service from John Moutopoulos , Tony, and Scott. Repair done right promptly and for fair price every time CC has 215000 miles and I only Exceptional service from John Moutopoulos , Tony, and Scott. Repair done right promptly and for fair price every time CC has 215000 miles and I only trust Platinum since it was brand new to make the repairs. Car going strong due to their tremendous team. Thanks platinum More
Excellent!! It is always a pleasure to take my car for service, waiting time is usually less than 2 hours, service representative stays in contact with customer u It is always a pleasure to take my car for service, waiting time is usually less than 2 hours, service representative stays in contact with customer und gives updates. Very satisfies More
Inspection Staff was friendly and accommodating! The facility was clean and staff makes you feel comfortable while you wait. I was in and out in an hour. Staff was friendly and accommodating! The facility was clean and staff makes you feel comfortable while you wait. I was in and out in an hour. More
SERVICE CENTER WORST EVER I went to the service center to return my vehicle at the end of the lease . I have never received such an attitude in my entire life. I was missing do I went to the service center to return my vehicle at the end of the lease . I have never received such an attitude in my entire life. I was missing documentation which come to find out from a neighboring Volkswagen dealership could have easily been located from VW credit services. Rather than helping me out with this easy information, the lady at the front desk directed the worker to place my license plates back on and says to me "Your keys are in your vehicle you may leave with it right now." Never in my life have I seen such poor customer service . Will be taking my business to Huntington Volkswagen from now who we're happy to help after this unpleasant situation. More