Platinum Volkswagen - Service Center

Great customer service. Everyone was friendly and helpful. Greeted me with a smile, offered me a bagel and coffee, I went in for a recall and also added an oil change. Ple Everyone was friendly and helpful. Greeted me with a smile, offered me a bagel and coffee, I went in for a recall and also added an oil change. Pleased to find out that if needed, shuttle services were available. This experience is another reason I am happy to be a Volkswagen owner. More

VW Service Always A1 John Grossman always does the right thing. The WiFi could be a little faster though. Love the poodle! Very friendly staff overall. See you at 80K. John Grossman always does the right thing. The WiFi could be a little faster though. Love the poodle! Very friendly staff overall. See you at 80K. More

Oil change & NYC inspection Trust and honesty. This dealership is great they not did such a great job; my tires needed some balance the video explained and show with details. T Trust and honesty. This dealership is great they not did such a great job; my tires needed some balance the video explained and show with details. Tinted windows was not allowed to perform the car isnpection. They were honest to me I like that some I removed those tinted once. Now I know is the law: More

Happy with service and people who work there. I was very pleased with the service and the employees are very accommodating. They keep you posted on what's going on with your car. I was very pleased with the service and the employees are very accommodating. They keep you posted on what's going on with your car. More

excellent service air conditioner blowing hot{brand new car}. Brought car to service shop They took me right in unannounced. Joe Grossmann couldn't have been more frien air conditioner blowing hot{brand new car}. Brought car to service shop They took me right in unannounced. Joe Grossmann couldn't have been more friendly and accommodating . Great customer service. More

Five star service I always use Platinum Volkswagen for all my servicing needs. The workmanship is always professional and the staff courteous and helpful.. I am always I always use Platinum Volkswagen for all my servicing needs. The workmanship is always professional and the staff courteous and helpful.. I am always kept informed about the scope of the work involved. More

Great service You can go ask them any questions about your car that you have. People are friendly there and they did great job to my car. You can go ask them any questions about your car that you have. People are friendly there and they did great job to my car. More

Public Relations Everything is going to cost money. Just like going to a doctor its all about how your treated. They were up front honest and treated me like a long ti Everything is going to cost money. Just like going to a doctor its all about how your treated. They were up front honest and treated me like a long time client. This was my first time there and left very happy. I will always go back. I left with a bery good experience More

Great Service I have always come here to have my 2008 Beetle serviced. The service advisor was friendly. Everything was thoroughly explained and the work was done I have always come here to have my 2008 Beetle serviced. The service advisor was friendly. Everything was thoroughly explained and the work was done promptly. The waiting area was pleasant. More

Fast and easy oil change No appointment needed. Called before I brought car in and within an hour it was done! They even washed it. Friendly faces and very accommodating. No appointment needed. Called before I brought car in and within an hour it was done! They even washed it. Friendly faces and very accommodating. More