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Platinum Volkswagen - Service Center

Hicksville, NY

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149 Reviews

149 Reviews of Platinum Volkswagen - Service Center

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December 03, 2016

Under warranty repairs Took care of three major repairs and two recalls within 24 hours. Very happy with the service and Detailed explanation of the issues! Highly recomm More

by Bpantino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grossmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2016

Great Service and Follow up Guys were very informative and helped - got everything done quickly. Place was comfortable and was easy to do work while I had to wait. Thank you More

by lagilbert7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager and John
November 30, 2016

Flat Tire Came in with an unexpected flat tire, fast and efficient service was out in no time with new tire and appreciation for all those at Platinum. More

by Stephen Ellingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grossmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2016

Everything runs very efficiently. Everyone is very nice and wants to make sure everything is taken care of. I dropped off my car and my rep called to let me know what they were doing, More

by Lorraine Corvino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SEAN MUNRO
October 31, 2016

GOOD EXPERIENCE Easy to get in Call was finished as promised in a reasonable amount of time . John who checked me in was very professional and credible All in al More

by Stevoh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grossmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2016

Beautiful service . All staff are friendly and polite Great customer service A plus !! Staff are friendly and polite. They always give me the proper diagnosis and the right time frame to fix the problem. More

by Tink070701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SEAN MUNRO
September 13, 2016

Clean service center, do as they promise Clean and comfortable. Near train station and diner. Will offer shuttle to mall or home if needed. Do as they promise. Would return again as I hav More

by Mike146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SEAN MUNRO
September 13, 2016

Fast and Efficient I brought my car for 10K service. Service department was very efficient and curtious. They also offered to do annual inspection which I agreed too. More

by Annacrown65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SEAN MUNRO
September 13, 2016

Buyer Beware I just had a 30,000 mile service done today and imagine my surprise when the person I was dealing with in the service department told me that it was n More

by jimglading
Recommend Dealer
No
Employees Worked With
not listed
August 21, 2016

Amazing Customer Service I always receive the best customer service when I go to the Platinum Volkswagon service center, & their service managers are friendly, courteous, & ki More

by LesleylovesVW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SEAN MUNRO
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