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Platinum Volkswagen - Service Center

Hicksville, NY

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149 Reviews

149 Reviews of Platinum Volkswagen - Service Center

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January 21, 2017

diligent research I had taken my car to the dealership where I purchased it and had to return several times to get an unsatisfactory result. John, the service manager f More

by Punchbuggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grossmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2017

Excellent as usual had to go in for my inspection and 10,000 mile oil change. Had always had Dee as my Service Consultant so when Steve called me in I was very happy wit More

by BJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
January 13, 2017

Very Good Service John Grossmann was my service advisor. He was very polite and easy to deal with. He kept me up to date with the progress of my service and the car was More

by Brian Fontanella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grossmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2017

Good Experience I took the car in for service. Anthony was very helpful and professional. He advised me during my wait about when the service would be completed. I More

by svwdriver
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
January 01, 2017

Check Engine light on Very knowledgeable confident staff.John did not push unnecessary repairs on me. Tech showed me problem and knew exact symptoms. Repair was done in rea More

by misterservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grossmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2017

Great service. Great people, very friendly and professional, the service was performed in a timely manner. They always treat your car as it is theirs. The recommend More

by marinica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
December 31, 2016

Excellent 😄🇺🇸🙏🤓🤠😋😀😃😂😅😁🤡??😁😍😇😎😀😃🤣😁😆😅😂??😊😉🙃🙂😇😌😍😘😋good good good excellent great good great experience especially excellent great More

by Car54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grossmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2016

Excellent as always Always received professional and courteous service work that was done was done perfectly never had to return all staff I dealt with was very helpful More

by Old bug lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grossmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John mont
December 09, 2016

Excellent service. As usual for the past three years, I just had another great experience for service at Platinum VW. My scheduled maintenance service was efficiently an More

by driver1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor Tony
December 08, 2016

Excellent customer service. The employees are always very friendly & helpful. I trust Sean completely as he always keeps me up to date while work is being performed on my car. More

by Happy2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SEAN MUNRO
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