Platinum Volkswagen
Hicksville, NY
Hours
Sales/Showroom
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,038 reviews
All employees were very professional and extremely helpful. Ron gave us a good deal on the car, Jim was good and patient in explaining my new car. Dave the manager introduced himself to me and explain helpful. Ron gave us a good deal on the car, Jim was good and patient in explaining my new car. Dave the manager introduced himself to me and explained if I needed anything he would be of help. More
SO I WAS ON MY FACEBOOK PAGE AND NOTICED MY OLD FRIEND DAVE WAS WORKING AS A SALES MANAGER FOR PLATINUM VOLKSWAGEN I SENT HIM A QUICK EMAIL AND HE EMAIL ME BACK WE WERE TALKING ABOUT THE NEW CARS FOR 2012 DAVE WAS WORKING AS A SALES MANAGER FOR PLATINUM VOLKSWAGEN I SENT HIM A QUICK EMAIL AND HE EMAIL ME BACK WE WERE TALKING ABOUT THE NEW CARS FOR 2012.I TOLD HIM I HAVE A JEEP AND I HATE IT. DAVE TOLD ME TO COME TO THE DEALERSHIP AND LOOK AROUND, DAMIAN THE SALESMAN SHOWED ME THE A TOUAREG, NEEDLESS TO SAY I BOUGHT A 2012 TOUAREG,BUT THE STORY GETS BETTER, NOW I CALLED MY WIFE AND MOTHER TO COME DOWN TO THE DEALERSHIP TO SEE THE CAR. NOT ONLY DID THEY LOVE THE CAR MY WIFE LOVED THE EOS AND MY MOM LOVED TIGUAN SO GUESS WHAT WE ALL GOT NEW 2012 VOLKSWAGENS. THE 3 OF US WERE SO HAPPY WITH ALL THE TRANSACTIONS. THEY WENT SO SMOOTH, AND THEY ALL MADE US FEEL LIKE WE WERE PART OF THE VOLKSWAGEN FAMILY.I NEVER BEEN TO A DEALERSHIP THAT TOOK CARE OF US LIKE THAT. IF YOUR EVER IN THE MARKET FOR A VOLKSWAGEN, PLEASE GO AND SEE DAVE AND THE BOYS AND YOU WILL BE TREATED LIKE FAMILY. AND BEST OF ALL THERE WAS NO PRESSURE WHILE BUYING THE CARS. More
Absolutely hands down the best experience that I have ever had with VW. I have been leasing cars for years with VW and I have never been treated like royalty until I met Doc from Platinum. There was a ever had with VW. I have been leasing cars for years with VW and I have never been treated like royalty until I met Doc from Platinum. There was a smile on my face from when I was greeted by him up until the minute I left. He went above and beyond the call of duty. His friendly & charming personality won me over as well as the great deal and service! Buying a car can be one of the most stressful times. Doc made my experience fun and stress free. He is genuine and honest and down to earth. To be honest, words cannot explain how grateful I am to have had the opportunity to work with him. I would be a repeat customer at this location and I would certinaly tell anyone and everyone to go to Platinum! They are lucky to have a man like Doc working there. Thank you : ) More
My Experience at this dealership was awesome, they were quick and efficient and great at presenting all the necessary information needed to make my decision. They presented a very friendly atmosphere and w quick and efficient and great at presenting all the necessary information needed to make my decision. They presented a very friendly atmosphere and worked with their customers in a professional and timely manner. Thank you! More
From the moment i first called the dealership and spoke with al up until i drove off the lot with my new car, he ensured that my transaction was easy and smooth. He even came in on his day off when my car with al up until i drove off the lot with my new car, he ensured that my transaction was easy and smooth. He even came in on his day off when my car was being delivered to ensure that i was satisfied with my purchase, and that everything went the way it was supposed to. my calls were answered by al promptly, and when he was not available due to being with another customer, he returned my calls timely. Al is a professional. he never spoke badly about other dealerships nor other salesmen. he just was happy doing his job making me happy. undoubtedly he does the same thing with many other customers since he seemed to have his own following anytime i was in the dealership. Im very happy to have found a car salesman who was the complete opposite of any stereotype the job title carries. I highly recommend Al. More
Al was very professional. He was very fair and upfront with pricing I visited Sunrise Volkswagon and there price was unfair and was based on my credit score and downpayment. After deciding not to busine with pricing I visited Sunrise Volkswagon and there price was unfair and was based on my credit score and downpayment. After deciding not to business with them, that's when they decided to give me a good price. Al was upfront with me from the very beginning and no other dealership was able to match his price . More
The sales person we worked with (Joe Riccobene) was exceptionally professional, consultative, competent, courteous, and friendly. He kept us appropriately informed of our options and responsibilities exceptionally professional, consultative, competent, courteous, and friendly. He kept us appropriately informed of our options and responsibilities throughout the process in a thoroughly consultative manner. The finance manager (Robert Sedrish) and sales guy (Jim Fry) who walked us through the details of the new car, once purchased, were also very competent, friendly, and a pleasure to work with. The overall appearance and general mood of the dealership was professional, friendly, and attractive. The recent hurricane -- and my insurance company's response to it --presented a bit of a challenge to timely completion of the transaction, but the Platinum team helped us navigate that effectively and conveniently. All in all, a very satisfactory transaction. I am happy to recommend this dealership. More
This dealership was great. From when we walked in everyone greated us in a friendly maner, to the salesman who went over all the different vehicles we were interested in to the owner coming over to i everyone greated us in a friendly maner, to the salesman who went over all the different vehicles we were interested in to the owner coming over to introduce himself, to the finance guys, who were so helpful. They actually called after we bought the vehicle and LOWERED the interest rate. When has a car dealer done that? I have been buying cars for 30 years and have never had such a easy, pleasant experience. Even when we went to pick the car up the service manager went over every option the car had. I have bought Mercedes and Infinity in the past and they have never done that. I would highly reccomend this dealership and Volkswagen. This is the first one that I bought and how nice to find out that it has covered maintence for three years. I will go back to this dealer when my Prius needs to be replaced. More
had a very positive experience looking to place an had a very positive experience looking to place an order on 2 new cars for my son and for myself sales manager is very helpful will recommend this had a very positive experience looking to place an order on 2 new cars for my son and for myself sales manager is very helpful will recommend this dealership to all my friends thanks guys More
This is our 3rd volkswagen jetta in our family and the first time we have dealt with Doc. He made our experience absolutly wonderful with his sincerity and expertise. I am so sorry that Doc didnt sell me first time we have dealt with Doc. He made our experience absolutly wonderful with his sincerity and expertise. I am so sorry that Doc didnt sell me my last two vws From the beginning. He had given us all our realistic options for our affordability. We never had to sit down with anyone else but Doc which made the whole process alot easier. Doc's personality is priceless and i look forward to dealing with him again in the future.:) More