Platinum Volkswagen

fast, friendly and reliable service!! Staff extremely knowlegeable and provided good customer service. Much better service than you'd receive at Donaldson's in Sayville, NY. knowlegeable and provided good customer service. Much better service than you'd receive at Donaldson's in Sayville, NY. More

I was interested in purchasing a new Jetta for my daughter and inadvertently filled out an online request with one of the referral services. I was contacted, by email and telephone, by four different daughter and inadvertently filled out an online request with one of the referral services. I was contacted, by email and telephone, by four different dealers in the tri-state area, one of whom was Frank Messina, internet sales manager of Platinum Volkswagan. I had previously obtained dealer invoice, cost, MSRP & best price numbers from truecar.com, so I was already an informed buyer. My first, and last (as it turns out) impression of Frank Messina was that he was friendly, honest, knowledgeable and straight-forward. His initial offer was a good price, but not the best. Another dealer (in White Plains) gave me a better price and I was ready to make the deal. I contacted Frank, as a courtesy, to let him know that I was buying the car elsewhere. To my surprise, he worked with the General Manager and the owner to make an offer that was significantly below dealer cost...$17,000 plus tax and DMV. I then contacted the White Plains dealer who assured me that the Platinum price was unrealistic and only a ploy to get me in the door ( he wouldn't even split the difference...a matter of a few hundred dollars, to save me the trip from Westchester to Hicksville); that they would increase the price when I arrived with hidden fees. My instincts told me to trust Frank and I am glad that I did. When I arrived at the Platinum volkswagan dealer, I met Frank and Josh, the owner, and found that the offer was true; the paperwork was done, the insurance was in place and they did the DMV work right at the dealer...WOW! They had offered 0.9% financing, over the phone, that I thought was a teaser rate...wrong again; I was given the 0.9% financing!!!!! We drove away with the car within hours!!! The car is costing me $291.00/month for 66 months. WHAT A DEAL!!!!!!. You may not get exactly the same price from them, but you will get the best deal available...guaranteed!! I highly recommed Platinum Volkswagen and Frank Messina. They are honest, honest, HONEST! More

frank messina will look out for you from beginning to end! He'll walk you through the details ,step by step !!! great guy ,great salemen ,very friendly not pushy. HE made me very comfortable!!!!! I have end! He'll walk you through the details ,step by step !!! great guy ,great salemen ,very friendly not pushy. HE made me very comfortable!!!!! I have alot more great things to say but got to go back to work!!! thanks frank!!! More

This was a very pleasant experience in working with Arnie and Josh the leasing of a Passat. I would highly recommend this dealership and the staff to anyone looking to own a Volkswagen. and Josh the leasing of a Passat. I would highly recommend this dealership and the staff to anyone looking to own a Volkswagen. More

Platinum Volkswagon offered a no pressure, easy car buying experience. Our salesman, Joe, showed us the car we came in to inquire about. He was knowledgable about the vehicle's specifications and his buying experience. Our salesman, Joe, showed us the car we came in to inquire about. He was knowledgable about the vehicle's specifications and history. We took a test drive with both my wife and myself taking turns driving. Joe answered all of our questions regarding price and options. The overall experience was wonderful. I would highly recommend this dealership to anyone interested in purchasing or leasing a new or used vehicle. More

I recently purchased a diesel VW from Platinum VW, and I have to admit that Nick Drasby is the most knowledgeable sales consultant I have ever met at a dealership. It is always nice to bump into an automobi have to admit that Nick Drasby is the most knowledgeable sales consultant I have ever met at a dealership. It is always nice to bump into an automobile enthusiast, but to find one at a car dealership is quite uncommon. Nick is the only sales person at a dealership ever to actually enlighten me on a fact or specification about a car that I did not already know. I was aware that the Golf was manufactured in Europe and the Jetta Sedan was assembled for our market in Mexico. I wrongly assumed that the Jetta Sportwagen was also made in Mexico for us, when in fact the Jetta Sportwagen for the U.S. market is made in Germany and usually dubbed a Golf Estate in other markets rather than as a Jetta. This makes a difference to interior quality as the Mexican made Jetta is aimed at a lower price point. Incidentally, there is nothing fundamentally wrong with the Mexican made Jetta sedan, and it is a good value if you are looking for a less expensive vehicle. Suffice it to say that Nick Drasby is also very personable and he showed courage during my father's very exciting test drives (I try to take it easy on the sales staff by driving as I would for my grandmother). He kept in contact and helped me navigate the various mine fields of vehicle purchasing, and we concluded a very fair and honest deal on the right vehicle for my needs. Highly recommended. More

I have to say that this was one of the most pleasant, forthright experiences I ever had in purchasing a vehicle. Nick, David and the entire staff were a pleasure to deal with. They were able to give me forthright experiences I ever had in purchasing a vehicle. Nick, David and the entire staff were a pleasure to deal with. They were able to give me everything I wanted without the usual nonsense you have to deal with at other dealerships. A very pleasant surprise. I would recommend Platinum Volkswagon to anyone and everyone. More

Between my Salesperson, Nick Drasby and the Sales Manager, Dave Quintero - I am so happy with how everything turned out, I cannot thank them enough. This was my second experience with Platinum since Manager, Dave Quintero - I am so happy with how everything turned out, I cannot thank them enough. This was my second experience with Platinum since I already had a lease with them. It was just as easy as the first time. By Far the best Volkswagen Dealership in Nassau County. They treat you more like Family then just an everyday Customer. My salesman Nick Drasby was very accommodating and helpful in making my decision. He gave me all the information i needed to figure out which Model I wanted to lease. He continues to provide excellent service and making sure I am enjoying my new car. Thanks guys I love my new 2012 Passat! :) More

By far the best buying experience I have ever had buying a car. Our salesman Nick Drasby was on the ball from the moment we met him in the showroom. He continues to provide excellent service post sale. I do a car. Our salesman Nick Drasby was on the ball from the moment we met him in the showroom. He continues to provide excellent service post sale. I don't typically write these reviews but I felt compelled to in this case. I love my new 2012 Passat. It is all they said it would be and the process was seamless and enjoyable for a change. Look no further than Platinum VW if you want a good deal and geniune service with a smile. More

I started my search a few weeks before I purchased the vehicle at Platinum in Hicksville. I went to Platinum first and 2 other VW dealers in my area. I never felt pressured at all with my salesman Nick. T vehicle at Platinum in Hicksville. I went to Platinum first and 2 other VW dealers in my area. I never felt pressured at all with my salesman Nick. They had alot of patience with me throughout the whole ordeal, and finally gave me the best deal for my wife's Eos.I would highly recoommened this dealer(and Nick) to anyone looking for a VW. I am hoping my servce experience is just as good as my sales. More