Platinum Volkswagen
Hicksville, NY
Hours
Sales/Showroom
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,039 reviews
The MOST positive car buying experience for the second time in a row!!! My family and i are now forever in love with our passat and I can't wait to trade in my other car for a second Volkswagen!! You guys time in a row!!! My family and i are now forever in love with our passat and I can't wait to trade in my other car for a second Volkswagen!! You guys offered complete satisfaction at platinum!!' So happy with all your work!!! More
David Quintero, and the whole environment at Platium VW, is a pleasurable expeience. This goes for a pressure free sales experience to the efficiency at which the whole crew gets the deal done once it has b is a pleasurable expeience. This goes for a pressure free sales experience to the efficiency at which the whole crew gets the deal done once it has been agreed to. I can easily say this is the best dealership experience as it is now our second time purchase with Platinum VW and having unsatisfactory experiences with other dealerships in past purchases. More
I was very impressed with my recent visit to Platinum Volkswagen, where I bought a new VW Tiguan. David Quintero, was an expectational sales representative and he made my car buying experience a pleasur Volkswagen, where I bought a new VW Tiguan. David Quintero, was an expectational sales representative and he made my car buying experience a pleasure. He was fair, honest, and extremely helpful. I would highly recommend David and Platinum Volkswagen! More
We had been looking for Per-owned VW Golf/Rabbit from dealers and private sellers in the past weeks until we walked into Platinum VW sales center. We went there to see a CPO VW Rabbit listed on their web dealers and private sellers in the past weeks until we walked into Platinum VW sales center. We went there to see a CPO VW Rabbit listed on their website and Juan Caguiat was our sales Consultant who showed us the car and went trough the whole purchasing process with us. Juan is very friendly and pleasant to work with. We didn't feel any pressure from him pushing us to buy the car, but instead he listened to our needs and helped us to work on our budget. David Quintero, the General Sales Manager, was the one we negotiated the price with. He is also very friendly and, most of all, he is reasonable to give room to negotiate and he actually gave us a very good deal! So, it turned out we decided to buy the car the same day after we saw the car and we went next day to drive the white Rabbit home. It's a pre-owned car, but the condition is great, and plus it comes with a full 2-year/24K warranty from VW. (we purchased an extra 6-year warranty, as Robert, the finance manager, gave us a good deal). Also, when we picked up the car, we met Jim who gave us a thorough walkthrough of car, which made us feel so great that the people worked there really cared about their customers. In short, we're very pleased to recommend Platinum VW to you guys who are having trouble to find a decent car. It is a trustworthy dealer! More
Top notch dealership! My daughter was treated professionally by Joe Riccobene. He spent time with her and went over everything she wanted to know about the Jetta and offered his time when she ne professionally by Joe Riccobene. He spent time with her and went over everything she wanted to know about the Jetta and offered his time when she needed to come back with my husband. Other dealerships were rude to my daughter, not giving her any assistance and told her that they needed to "make money" and just tossed her the keys to test drive and walked away. Would be back in a heartbeat! More
Had a coolant leak came in on a saturday gave me a rental car, car was fixed on monday change water pump timing belt and rollers and I could not tell they worked on the car great people! and also cleaned ca car, car was fixed on monday change water pump timing belt and rollers and I could not tell they worked on the car great people! and also cleaned car.excellent servce!!!!!!!!!!!!! More
I am always satisfied with the service I receive at Platinum VW and my most recent visit is no exception. I called for service and was given an appointment the next day, and was greeted and moved along Platinum VW and my most recent visit is no exception. I called for service and was given an appointment the next day, and was greeted and moved along quickly upon arrival. John Grossman, a Service Advisor, is always helpful, honest, and just overall great to deal with. One of the best parts about going to Platinum is that they do keep the customer in mind, and do their best to get you in and out quickly, with status updates along the way. Going to Platinum is just another reminder about why I love owning a VW! I truly feel fortunate to be able to bring my car to a service place that I can trust and that I know I will have a pleasant experience. More
Another wonderful experience at Platinum for service. The team was attentive, reviewed my needs in detail and exceeded my expectations with the time line for completion. Appreciate their attention to deta team was attentive, reviewed my needs in detail and exceeded my expectations with the time line for completion. Appreciate their attention to detail, confirming appointments by email, accomodating my schedule and the friendly and professional way they handle their customers. Platinum certainly stands out as a quality shop in all areas. I recommend them consistently to anyone in the market for a VW. More
I looked at two other car makers and went to one other VW dealer in Huntington which was horrible. I almost gave up on VWs because of the way they treated me. But I really wanted a new Jetta. Fortunately, I dealer in Huntington which was horrible. I almost gave up on VWs because of the way they treated me. But I really wanted a new Jetta. Fortunately, I discovered Platinum VW and my salesman, Joe Riccobene. I can honestly say that Platinum and especially Joe, gave me the best car buying experience I have ever had. They are kind, gentlemen, respectful and know their stuff. I got everything I wanted in my Jetta and the deal was more than fair. I HIGHLY RECOMMEND THEM! More