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Platinum Volkswagen

Hicksville, NY

4.7
1,039 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated. We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
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340 West Old Country Road

Hicksville, NY

11801

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Showing 1,039 reviews

December 01, 2012

The experience I had at platinum volkswagen was a truly great one. It was fast, I was able to get the car that I wanted for an awesome price on the same day as when I went looking. Aj is an awesome sales p More

by Jaclynkosinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aj fiore, David Quintero ,
Dec 03, 2012 -

Platinum Volkswagen responded

Thank you for your outstanding recommendation of our sales team and dealership. We will be sure to let our team know about the wonderful things you’ve had to say about them. Making sure that we exceed all of our customer’s expectations is a main focus here at Platinum Volkswagen and we’re glad to hear that we could take great care of you. Don’t hesitate to drop in and see us again in the future. Also, be sure to like us on Facebook and follow us on Twitter to hear about exclusive offers and deals! Regards, Josh Lever – GM – josh@platinumvw.com

November 30, 2012

THE WORDS AND I QUOTE "IT ANT GONNA HAPPEN" SHOULD NEVER COME OUT OF A MANAGERS MOUTH .THATS WHAT DID AFTER I SHOWED HIM A TRUE CAR QUOTE THAT SUPPOSEDLY THEY SHOULD HONER . WHAT THEY SHOULD H More

by SPYSWORLD
Customer Service
Friendliness
Recommend Dealer
No
Dec 05, 2012 -

Platinum Volkswagen responded

Thank you for taking time to get in contact with us. We're sorry to hear that you found your experience at our dealership to be less than desirable. Because we value customer service, if there is anything you feel we can improve on, we'd love to talk to you about it. Feel free to contact me. Regards, David Quintero – Finance Manager - davidq@platinumvw.com

Dec 05, 2012 -

Platinum Volkswagen responded

Thank you for taking time to get in contact with us. We're sorry to hear that you found your experience at our dealership to be less than desirable. Because we value customer service, if there is anything you feel we can improve on, we'd love to talk to you about it. Feel free to contact me. Regards, David Quintero – Finance Manager - davidq@platinumvw.com

November 30, 2012

Very aggressive salesman with exceptional price.Thorough extended warranty presentation by Sales Manager.Good new vehicle feature description at delivery.first service appointment disclosed as part of deliv More

by Stevethebe
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2012 -

Platinum Volkswagen responded

Steve, thanks for taking the time to write this amazing recommendation! Hearing that you were pleased with every aspect of your new car purchase makes us so proud of our team. It’s one of our goals to ensure that every customer receives the highest level of service at Platinum Volkswagen. Feel free to get in touch with us if we can help you out with anything. Also, remember to like us on Facebook and follow us on Twitter to hear about coupons and contests. Sincerely, Josh Lever – GM – josh@platinumvw.com

November 28, 2012

Doreen was super friendly, straight forward, super happy & over all pleasure to work with! It has always made it a pleasure to return back to dealership & refer new clients to Doreen! More

by Jamieloveg
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Preshlock
Nov 29, 2012 -

Platinum Volkswagen responded

Thank you for taking your time to write this outstanding review of our dealership and Doreen. One of our goals is to ensure that all of our customers are fully satisfied and pleased with every visit to Platinum Volkswagen. Having a great sales staff that includes Doreen is how we make sure that this is the case with everyone. Remember to like us on Facebook and follow us on Twitter to hear about the latest news and offer from our dealership. Regards, Josh Lever – GM – josh@platinumvw.com

November 27, 2012

Doreen was a pleasure she was honest and knowledgable about Volkswagen. She made buying my new jetta so easy. I look forward to recommending people to her and dealing with her again when my lease is up. More

by Brenda2005
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Preshlock
Nov 28, 2012 -

Platinum Volkswagen responded

Brenda, thank you for taking the time to write this glowing review of Doreen. We will be sure to let her know about the kind words you had to say about her. Congratulations on your new Jetta and feel free to stop by if you have any question or concerns. Be sure to go and like us on Facebook and follow us on Twitter to get access to exclusive deals and offers. Sincerely, Josh Lever – GM – josh@platinumvw.com

November 27, 2012

After recently purchasing a used Jetta, we are extremely happy that we bought from Platinum. Doreen was extremely nice, helpful, and stuck with her word. She always had a smile on her face and was willing t More

by Jordan.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Preshlock
Nov 28, 2012 -

Platinum Volkswagen responded

Jordan, congratulations on your used Jetta and thank you for writing this great review! It’s outstanding to hear that Doreen was able to exceed your expectations and take good care of you. We are very proud to call her a member of the Platinum Volkswagen team. Be sure to stop by and see us if we can help you out at all in the future. Remember to follow us on Twitter and like us on Facebook to hear about the latest news and specials from our dealership. Sincerely, Josh Lever – GM – josh@platinumvw.com

November 14, 2012

I felt Aj was very good at replying back to my questions. I was very pleased with the service. THis will be my third car and I look forward to doing business with you in the near future! More

by cattonito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2012 -

Platinum Volkswagen responded

Thank you for taking the time to write this great review of AJ and our dealership! Customer satisfaction is a top priority for us and we’re glad to hear that your visit was amazing. Be sure to come by and see us if we can help you out with anything in the future. Remember to follow us on Twitter and like us on Facebook to gain access to our contests and exclusive offers. Sincerely, Josh Lever - GM - josh@platinumvw.com

October 26, 2012

My experience with Platinum Volkswagen was awesome! It was quick and easy and left me saying "Where's the catch?". The great thing was, that there wasn't one. Juan and David made the experience very stres More

by mike08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2012 -

Platinum Volkswagen responded

Mike, thanks for taking the time to share your experience with us! Juan and David are just two members of our outstanding staff who are ready to help our customers find the perfect vehicle at the right price. Please come by and see us if you have anything we can help you with. Also, by following us on Twitter and liking us on Facebook you will gain access to exclusive deals and offers. Regards, Josh Lever – GM – josh@platinumvw.com

October 24, 2012

I had an amazing expierience with both David and Juan at Platinum Volkswagen in Hicksville, NY. They were both friendly and honest with me from the very beginning and explained everything to me in great det More

by joannad1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2012 -

Platinum Volkswagen responded

Congratulations on your new Jetta and thanks for taking the time to tell us about your visit! Hearing that David and Juan were able to accommodate you makes us proud to call them members of our staff. One of our goals is to have a very positive, relaxing atmosphere to help the customers feel at ease and comfortable while at our dealership. Stop by and see us if you have any concerns or questions in the future. Also to hear about our latest promotions and news around the dealership be sure to like us on Facebook and follow us on Twitter. Regards, Josh Lever – GM – josh@platinumvw.com

October 17, 2012

I had a great experience working with Platinum Volkswagen (Hicksville, NY). The team exceeded my expectations in terms of finding me the perfect car (AJ), securing me the best rates (David) and walking me th More

by rmanis719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2012 -

Platinum Volkswagen responded

Thanks for your great recommendation of our team! It’s great to hear that you got the five star treatment from our dealership. We take a lot of pride in making sure that every customer gets to know their car before taking it home. Another main focus of ours, is making sure that customers feel very at home while at our dealership. This way if you ever have any questions or concerns in the future you won’t hesitate to stop by. Remember to like us on Facebook and follow us on Twitter so you can keep up with promotions at the dealership. Regards, Josh Lever – GM – josh@platinumvw.com

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