Platinum Volkswagen
Hicksville, NY
Hours
Sales/Showroom
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,030 reviews
It was a pleasure working with Manny & Angie. They made the process of leasing my car as easy as pie! I will highly recommend them and Volkswagen Platinum! They made the process of leasing my car as easy as pie! I will highly recommend them and Volkswagen Platinum! More
Very helpful, upfront and honest. Leo was very attentive and honest. There was no haggling. Their best price was the best price we had seen at several dealers. Leo was very attentive and honest. There was no haggling. Their best price was the best price we had seen at several dealers. More
Convenient and easy. Very helpful and quick process. Will recommend to friends and family. Nice Very helpful and quick process. Will recommend to friends and family. Nice More
Excellent customer service! Honest pricing and offers! I would not go anywhere else. I am very happy with my lease. Honest pricing and offers! I would not go anywhere else. I am very happy with my lease. More
BUYER BEWARE, We tried to perform a lease buyout from Platinum VW and were meet with nothing but deception and shady sales tactics. Leanard (Leo) told my wife the lease buyout can be executed by platinum Platinum VW and were meet with nothing but deception and shady sales tactics. Leanard (Leo) told my wife the lease buyout can be executed by platinum at no additional cost. To our surprise a hidden not disclosed $695 fee was added to the base purchase price of the vehicle. It was not until after the paperwork was signed that we realized this fee was added, again not disclosed or written anywhere on the lease buyout nor the original lease contract. When asked about it, we were told we could recoup some of the fee back and that they would talk to management. Management (Moises) refused any return and was not willing to work with the consumer and long time VW customer. In the end we were lied to, deceived and will be filing a complaint with the county and state. I have purchased many leases in the past and had never had to pay a tacked on dealer fee for a lease buyout. More
Manny was the perfect person to assist our family in our new lease and first lease with Platinum VW. Unlike other dealerships and VW Dealers Manny was very straightforward in the costs of the car and the le new lease and first lease with Platinum VW. Unlike other dealerships and VW Dealers Manny was very straightforward in the costs of the car and the lease and the options we had. He didn't try to oversell us on a car with features we didn't need and when we decided what we wanted he did not attempt to over charge us. He located the best bank rate for our money factor and kept our lease payment down. He did everything in his power to get us the cheapest lease available, especially during these higher cost of living times. Thank you Manny. More
It was a wonderful experience. Great customer service. Very straight forward and attentive. I would recommend to friends. Great customer service. Very straight forward and attentive. I would recommend to friends. More
They explain everything All financial detail Extremely courteous This is why in 10 years this is my second car from them Extremely courteous This is why in 10 years this is my second car from them More
Very helpful, really appreciate all he did for me. Knows how to satisfy customers needs. Knows how to satisfy customers needs. More
I had such an amazing experience at platinum! Excellent, quick, and efficient service! I will definitely recommend this dealership to everyone. Manny was wonderful to work with and made my car bu Excellent, quick, and efficient service! I will definitely recommend this dealership to everyone. Manny was wonderful to work with and made my car buying experience super easy! More