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Platinum Volkswagen

Hicksville, NY

4.7
1,038 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated. We would like to welcome you to the “All New Platinum ...
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Today: 10:00 AM - 4:00 PM Closed Now
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340 West Old Country Road

Hicksville, NY

11801

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Showing 1,038 reviews

January 23, 2023

Vildan S was very friendly, helpful and knowledgeable. She gave us accurate information about the the car we chose. Excellent help and service!! I would recommend her to anyone who is looking for professi More

by Sabriya S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
VILDAN Senadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Platinum Volkswagen responded

Thank you for your very kind review, Sabriya. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Platinum Volkswagen. josh@platinumvw.com

November 16, 2022

Bought a 2023 VW Taos on November 1st. It was a great experience. Manny Lucas was the best salesperson I've ever dealt with in all my years. Very happy with the car and with chosing Platin More

by BarnGal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Lever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moses Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Platinum Volkswagen responded

Congratulations on your new vehicle! We are so glad that Manny had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new 2023 VW Taos, and we look forward to continuing to serve you in the future! josh@platinumvw.com

November 14, 2022

I had the best experience with Vildan. She was super informative and patient. 3hrs flew by. More

by terryannlatour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Platinum Volkswagen responded

Thank you so much for choosing Platinum Volkswagen! Congrats on your new purchase, and let us know if we can be of any more assistance! josh@platinumvw.com

November 11, 2022

Vildan was great and very accommodating. The staff was extremely nice was able to fit my needs. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Platinum Volkswagen responded

Mike, Thank you so much for your wonderful review! We are thrilled that Vildan had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Platinum Volkswagen! josh@platinumvw.com

November 04, 2022

Great experience, was not pushy at all like other dealerships. Would definitely recommend. Very friendly. More

by A.S.3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Platinum Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. josh@platinumvw.com

October 21, 2022

I got a ID 4 yesterday. Very comfort experience with this dealer. My sales man Manny Lucas he is the best of best! Very nice man and helpful . The prices are so smooth And More

by Tengke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Platinum Volkswagen responded

It's fantastic to hear that Manny provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Platinum Volkswagen! josh@platinumvw.com

September 21, 2022

Straightforward, honest, courteous, professional. No games.. Our sales rep Manny was exceptional. Answered all questions, found the exact car my wife wanted and delivered exactly as promised. More

by Nick Feb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Platinum Volkswagen responded

Nick, Thank you so much for your kind words for Manny, and for taking the time to leave us this wonderful feedback! josh@platinumvw.com

September 03, 2022

Looks very run down inside en out. Everyone was very nice and helpful. Just the place looks old and tired More

by Rami4avi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Leandro Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Platinum Volkswagen responded

Thank you for choosing Platinum Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! josh@platinumvw.com

August 29, 2022

It was a pleasure working with Manny & Angie. They made the process of leasing my car as easy as pie! I will highly recommend them and Volkswagen Platinum! More

by Wittmann.marcela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie
Aug 30, 2022 -

Platinum Volkswagen responded

Marcela, thank you for sharing your thoughts about your experience with Platinum Volkswagen. We appreciate your business and hope to see you again soon! josh@platinumvw.com

August 16, 2022

Very helpful, upfront and honest. Leo was very attentive and honest. There was no haggling. Their best price was the best price we had seen at several dealers. More

by spollak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leandro Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Platinum Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. josh@platinumvw.com

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