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Platinum Volkswagen

Hicksville, NY

4.7
1,039 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated. We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
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340 West Old Country Road

Hicksville, NY

11801

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Showing 1,039 reviews

January 06, 2020

Louis Velasquez made the purchase quick and easy. I tried several VW dealers before Hicksville. They offered us no discounts, they could not answer the questions and they had few models to test drive. More

by dzaech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Velasquez
Jan 07, 2020 -

Platinum Volkswagen responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you with choosing the Tiguan and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Regards, Josh @ Dealership: josh@platinumvw.com

January 06, 2020

I had a great buying experience here. Louis was outstanding and really made the process easy for me. He was transparent about the pricing which I loved. He helped contact my insurance and dmv on my More

by pzurz92
Recommend Dealer
Yes
Employees Worked With
Louis Velasquez
Jan 07, 2020 -

Platinum Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Louis and our team, and we look forward to working with you again. From Josh @ Dealership: josh@platinumvw.com

January 06, 2020

Above and Beyond in every way I have purchased 9 vehicles from Platinum Volkswagon. Their support, selection, attention and service is well above expectations in every way. This More

by Licarabott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Cevallos
Jan 07, 2020 -

Platinum Volkswagen responded

Thank you for letting us know what a great job our staff did answering your questions and finding you the best deal! We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly. Thank you for being a loyal customer, we appreciate your continued business. From, Josh @ Dealership: josh@platinumvw.com

January 03, 2020

My second no hassle lease with the help and support of Manny. Straight forward easy transaction which I believe to be the best deal . Manny is a gentleman and easy to do business with . He answers all my More

by Deb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Q, Adam Cevallos
Jan 04, 2020 -

Platinum Volkswagen responded

Thanks for your feedback on your recent visit to Platinum Volkswagen, Deb! I'm glad to hear that Manny was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new VW! Josh josh@platinumvw.com

December 31, 2019

Valida, best sales person i ever Had. Will recommend her to friends and family, attention to detail made me feel very comfortable .and sure.. thanks you! More

by Rutski
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Platinum Volkswagen responded

It's fantastic to hear that Valida provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! From, Josh josh@platinumvw.com PLATINUM VOLKSWAGEN

December 27, 2019

Relaxing and enjoyable I would like to thank Vildan Senadan and Platinum Volkswagen for assisting my son on purchasing his first new car. I found the dealership be very cle More

by jvgallo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember gentleman name who showed us the car but he was EXCELLENT, Bill Q
Dec 27, 2019 -

Platinum Volkswagen responded

It's fantastic to hear that Vildan provided you with great customer service while assisting you with your son's new Tiguan purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Regards, Josh josh@platinumvw.com PLATINUM VOLKSWAGEN

December 24, 2019

This is my second time dealing with Manny. He made me feel so comfortable the entire experience, and did an outstanding job. I felt that I had someone helping me who actually cared about my concerns. He More

by Jnortz509
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2019 -

Platinum Volkswagen responded

Congratulations on your new car! Manny will appreciate knowing that you are grateful for his service. Your recommendation is highly valued. We hope to see you again soon. All The Best! Josh josh@platinumvw.com

December 23, 2019

A pleasant surprise! I was shopping around for a new lease on a sedan for a month, and every one of my other dealership experiences were stressful and left me feeling like More

by aaravind89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Q
Dec 24, 2019 -

Platinum Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear Manny was able to take great care of you and listen to all of your needs. We truly appreciate your feedback! From Josh @ Dealership: josh@platinumvw.com

December 21, 2019

Extremely disappointed to qualify for a vwpartnerprogram credit only to find out after I purchase car I didn’t receive it. Work id was provided! More

by Craig M
Recommend Dealer
No
Employees Worked With
Adam Cevallos, Louis Velasquez
Jan 06, 2020 -

Platinum Volkswagen responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at Platinum VW and that you were disappointed with the VW Partner Program. Please feel free to reach out directly if you would like to discuss this further. Josh josh@platinumvw.com

December 03, 2019

Platinum Volkswagen is the best! After many years of owning and leasing Volkswagens, my recent experience with Platinum Volkswagen was by far the best for me! My saleswomen Vildan was More

by Carrie M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Q, Adam Cevallos
Dec 04, 2019 -

Platinum Volkswagen responded

Hi Carrie: We are so grateful that you chose to do business with Platinum Volkswagen and that Vildan was so helpful.! Your experience matters so much to us, and I am happy to see that we fulfilled your expectations. Thanks for coming and we hope to see you again

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