Back

Platinum Volkswagen

Hicksville, NY

4.7
1,039 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated. We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
Contact Dealership

340 West Old Country Road

Hicksville, NY

11801

Directions

By Type

Showing 1,039 reviews

April 24, 2020

No stress and great deal Manny was great he worked very hard to make things happen even though with everything going on the price was very aggressive and the car was beautiful More

by frankiedb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Platinum Volkswagen responded

Congratulations on your new vehicle! We are so glad that Manny had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! josh@platinumvw.com

April 23, 2020

I can only say that the treatment of people is excellent, and personally the agency has some beautiful vehicles I love it..I can recommend you to mr. manny is the best and his attention is perfect. More

by adanmoctezuma
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Platinum Volkswagen responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car, we're happy to hear that Manny was able to help you out! All of us at Platinum Volkswagen are glad to have you as a customer. josh@platinumvw.com

April 20, 2020

Amazing experience ! They stopped at nothing to make sure everything was good and I was happy. They made me feel very welcomed. Best volkswagen I have ever been to. More

by Xmellypoox
Recommend Dealer
Yes
Employees Worked With
Josh Lever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moses Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Basile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick !
Apr 20, 2020 -

Platinum Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's wonderful to hear that the service team went above and beyond for you. josh@platinumvw.com

April 20, 2020

He deserves a 20 on 10 He stood next to me when my He deserves a 20 on 10 He stood next to me when my family was struggling with hospital ICU and ventilator That means a lot God bless you Manny More

by Samrat Chakraborty
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Platinum Volkswagen responded

Hello Samrat, Thank you for the kind thoughts and five-star rating regarding your recent experience with our sales department! We agree that Manny is a great asset to the team. We are happy to hear that he was such a help during your time of greatest need. josh@platinumvw.com

April 16, 2020

Excellent Service Every Single Time I've Leased a car. Been working with Platinum VW for over 10 years now, Best experience always, everyone is so accomodating and professional. Manny and Josh are the be More

by Ang1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doc I am forever in debt for the kindness you showed me when I first met you and leased a car with you. RIP pal
Apr 16, 2020 -

Platinum Volkswagen responded

Hi Ang, thank you so much for your positive comments about Platinum Volkswagen - Sales! We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2020

Fantastic service! Manny was also was in contact with me throughout the process. Due to COVID-19, the process was a little different. However, it was simple and all done online which I preferred anyway. The More

by Tmurray5
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2020 -

Platinum Volkswagen responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Platinum Volkswagen - Sales. Please don't hesitate to reach out if there's anything additional we can do for you.

April 06, 2020

From start to finish, even thru some minor snafu’s with paperwork , I didn’t have to worry about anything - it was handled and made good. Easy interaction, good deal, love the car. More

by t3warnecke
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2020 -

Platinum Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Platinum Volkswagen, we look forward to having you as one of our valued customers for many more years to come! josh@platinumvw.com

March 21, 2020

Professional Spoke with Manny over the phone and everything went smooth! We worked the terms of the lease which was fair to both parties. I walked away feeling I g More

by jsphguida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Q
Mar 22, 2020 -

Platinum Volkswagen responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Manny and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! josh@platinumvw.com

March 16, 2020

Platinum Volkswagen treated me very well. Vildan is a most informative salesperson as she answered lots of questions on my first visit checking out the 2020 Tiguan. As I took time to decide to purchase, More

by jonprada80
Recommend Dealer
Yes
Employees Worked With
Moses Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
VILDAN Senadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Platinum Volkswagen responded

Thank you so much for your kind words about Vildan and Platinum Volkswagen. We appreciate you taking the time to leave us this wonderful feedback! Thank you for your business. Regards, Josh josh@platinumvw.com

March 05, 2020

My experience in purchasing my 2020 VW Jetta was great. Manny Lucas, my sales associate was knowledgeable, professional and courteous throughout the entire transaction. He accommodated me in every way. He More

by Hansmoleman55
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Q
Mar 05, 2020 -

Platinum Volkswagen responded

Thank you, Hans! It’s great to hear that Manny and Bill were so helpful to you. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Platinum Volkswagen! Josh josh@platinumvw.com

...
28
...