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Platinum Volkswagen

Hicksville, NY

4.7
1,039 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated. We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
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340 West Old Country Road

Hicksville, NY

11801

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Showing 1,039 reviews

May 29, 2020

2020 passat r-line yes I would recommend -service was excellent and pricing was better than other local dealers - finance was very easy to work with and very responsive More

by gene.dellitalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2020 -

Platinum Volkswagen responded

Thanks, Gene, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new Passat, and we look forward to continuing to serve you in the future! josh@platinumvw.com

May 28, 2020

Very easy to work with - thorough and efficient. In the current chaos we are all dealing with they made it very easy to buy the car and were very professional about all aspects of the purchase. More

by gmaron
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Garritano
May 28, 2020 -

Platinum Volkswagen responded

Hello, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Platinum Volkswagen are glad to have you as a customer. josh@platinumvw.com

May 27, 2020

Everything about this process was made painless, professional and best of all, easy. I had been to multiple dealerships and the folks at Platinum Volkswagen are truly professionals. I worked wit More

by Owen J
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Q
May 28, 2020 -

Platinum Volkswagen responded

Hello Owen, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Platinum Volkswagen and your wonderful feedback for Manny and the team. josh@platinumvw.com

May 21, 2020

Superb feelings. I am a return customer. Platinum VW is great dealer to work with. It was a great experience once again. Manny Lucas is the best. More

by Sher Srichawla
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Platinum Volkswagen responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Manny! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! josh@platinumvw.com

May 21, 2020

Manny was excellent. With all the chaos going on with the current health emergency, Manny and his team got the me into the car quickly and as efficiently as possible. Manny text, called and e-mailed me More

by matthazan
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Platinum Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Manny took such good care of you. Thank you again for choosing Platinum Volkswagen, we look forward to having you as one of our valued customers for many more years to come! josh@platinumvw.com

May 19, 2020

I had a wonderful experience with Manny Lucas and everyone at platinum Volkswagen. They were very helpful and professional in finding me the perfect car for me and made the process simple and easy. More

by Janet
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul garritano
May 19, 2020 -

Platinum Volkswagen responded

Hi Janet, Here at Platinum Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Manny, and it was a pleasure having you at the dealership. We appreciate your review! josh@platinumvw.com

May 12, 2020

Efficient and Hassle-free I bought a Tiguan during this pandemic and overall experience of digital purchase with VW Platinum was excellent. Manny Lucas was very easy to reach a More

by Pushkar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Garritano
May 12, 2020 -

Platinum Volkswagen responded

It's great to hear that Manny was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Platinum Volkswagen! josh@platinumvw.com

May 08, 2020

Made the process simple and easy. Thank you I called several dealerships during my shopping process, but no one was as professional and as efficient as Manny. In the peak of a pandemic, he got m More

by katieladyny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
May 10, 2020 -

Platinum Volkswagen responded

Katie, Thank you for taking the time to share your thoughts on working with Manny, Paul, and our team. We're glad to hear we delivered such a great experience! josh@platinumvw.com

May 01, 2020

Great Deal, Excellent Service My wife & I just welcomed our first child and needed a new vehicle. Manny was responsive and knowledgeable, an absolute PRO! Very helpful and patient More

by DavidG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Platinum Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Platinum Volkswagen. Enjoy your new vehicle! josh@platinumvw.com

April 25, 2020

100 out of 10 The salesmanship & professionalism were outstanding. Within 1 week I was in my new Jetta, that was not in stock and was found and delivered in days. I More

by helaine.todaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Garritano was also outstanding and should have his own link to reviews.
Apr 26, 2020 -

Platinum Volkswagen responded

Thank you so much, Helaine, for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Jetta, and we thank you for choosing Platinum Volkswagen! josh@platinumvw.com

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