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Platinum Volkswagen

Hicksville, NY

4.7
1,039 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated. We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
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340 West Old Country Road

Hicksville, NY

11801

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Showing 1,039 reviews

July 29, 2020

Once again, a great experience at Platinum VW! This is the third car i've leased from Platinum VW and it won't be my last. Each time has been extremely easy and pleasurable with none of the issues More

by krissartori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Jul 30, 2020 -

Platinum Volkswagen responded

Thanks for your feedback on your recent visit to Platinum Volkswagen. We're glad to hear that Manny and the team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new VW! josh@platinumvw.com

July 27, 2020

Even with the covid 19 environment service from platinum vw team has been exceptional and hassle free as always. Buying my second car from them. More

by Anoop Singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Platinum Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. josh@platinumvw.com

July 21, 2020

Excellent And Thorough Service I did not make a purchase from them but would not hesitate to do so in the future. I contacted 4 VW dealers in NY & NJ and Joseph was the only one to More

by XpertJoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSEPH RICCOBENE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Platinum Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! josh@platinumvw.com

July 18, 2020

Platinum Volkswagen really welcomed me as a potential customer. Great customer service throughout my whole experience with such great hospitality. The team who helped me make my purchase was super well i More

by Doran
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Platinum Volkswagen responded

Hello Doran, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Platinum Volkswagen and enjoy your new car! josh@platinumvw.com

July 14, 2020

Vildan is the best! She and Bill were both so helpful They’re concern for My satisfaction as a customer was very apparent. Both Vildan and Bill are very friendly and professional. Couldn’t have asked More

by Valrusso219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Q
Jul 15, 2020 -

Platinum Volkswagen responded

It's fantastic to hear that Vildan and Bill provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Platinum Volkswagen, we hope you'll continue to enjoy your new Jetta! josh@platinumvw.com

July 03, 2020

Splendid Easily the best experience we have ever had in purchasing an automobile. From the moment we met Joe Riccobene in Sales, the entire process went withou More

by johnenyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSEPH RICCOBENE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Platinum Volkswagen responded

John, Thank you so much for your wonderful review! We are thrilled that Joe had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Platinum Volkswagen! josh@platinumvw.com

July 03, 2020

I have to say. The easiest situation when it came to buying my car. Manny was a fantastic closer and Angela M was absolutely amazing. She represents VW in a very professional way and was straight forwar More

by Campagnawilliam
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Munoz
Jul 06, 2020 -

Platinum Volkswagen responded

William, Congratulations on your new vehicle! We are so glad that Angela and Manny had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! josh@platinumvw.com

June 17, 2020

Manny was professional, super responsive, and took care of my needs very well. I highly recommend him! We will be back for sure,! Love our new Jetta! More

by John A
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Platinum Volkswagen responded

Thank you for sharing your experience with us, John! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! josh@platinumvw.com

June 02, 2020

Manny is awesome, very knowledgeable and professional. Easiest car buying process, great prices, and super friendly and personable. Great car buying experience and I absolutely recommend checking this pla More

by cd101
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Q
Jun 02, 2020 -

Platinum Volkswagen responded

Thank you so much for your excellent review, Manny! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. josh@platinumvw.com

May 30, 2020

EXCELLENT MANY STAYED IN TOUCH DAILY AFTER WE CONNECTED. SENT VIDEO OF the WHOLE CAR. MADE THE PURCHASE VERY EASY. EXPEDITED THE SALE WITH PROFESSIONALISM. IN More

by BAUSTIN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2020 -

Platinum Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that Manny had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Platinum Volkswagen! josh@platinumvw.com

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