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Platinum Volkswagen
Hicksville, NY
1,039 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile.
Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated.
We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,039 reviews
August 28, 2020
I cannot say enough wonderful things about Manny Lucas and PLATINUM VW. Manny Lucas is customer service at its best. If you need a new car definitely ask for Manny Lucas. and PLATINUM VW. Manny Lucas is customer service at its best. If you need a new car definitely ask for Manny Lucas. More
by TAYLORK504
Employees Worked With
August 27, 2020
Whatever you do - do not use PLATINUM VW. The owner / general manager / car salesman, Josh Lever is a grade A xxxxxxx. Josh didn't like my 1 star google review. So he called me, cursed me out and told me general manager / car salesman, Josh Lever is a grade A xxxxxxx. Josh didn't like my 1 star google review. So he called me, cursed me out and told me to come see him in the store. More
by Dillon
Employees Worked With
August 22, 2020
Manny was extremely helpful, professional and friendly. Getting a new car is very stressful but he made the process go quick and smooth. It was a pleasure working with him. Getting a new car is very stressful but he made the process go quick and smooth. It was a pleasure working with him. More
by Brittanylings
Employees Worked With
August 21, 2020
Vildan was great, it was the easiest experience leasing car ever. Definitely recommend! We will be back when lease is over for a new one! car ever. Definitely recommend! We will be back when lease is over for a new one! More
by Liag
Employees Worked With
August 20, 2020
No words but admiration for Vildan for providing excellent service throughout the process I got in touch with her back in February 2020, had to be overseas for over 6 months but Vildan was so kind a excellent service throughout the process I got in touch with her back in February 2020, had to be overseas for over 6 months but Vildan was so kind and professional to stay connected to make this deal happen. Thanks a Lot Vildan, You Rock!!! More
by Naveed
Employees Worked With
August 15, 2020
Easiest transcation ever! Dealing with Platinum overall and Manny in particular was an absolute pleasure. I was leasing a VW for the first time while ending a lease with a dif Dealing with Platinum overall and Manny in particular was an absolute pleasure. I was leasing a VW for the first time while ending a lease with a different manufacturer. I was anticipating a lot of complexity and aggravation.The process from initial phone inquiry to pickup of new car was seamless and without any aggravation. I changed my pickup date several times and each time my request was accommodated with no question. Manny was professional and helpful, efficient and an overall pleasure to deal with -Christine More
by Christine
Employees Worked With
August 14, 2020
Best experience buying a car, everything was quick and easy. Totally recommended. Manny was very nice and helpful with everything and made the process very easy. easy. Totally recommended. Manny was very nice and helpful with everything and made the process very easy. More
by Jeremy
August 12, 2020
Vildan was extremely helpful and informative. She was very responsive with the whole texting system since of the pandemic. I am very pleased with her service. She knew her information and was completely very responsive with the whole texting system since of the pandemic. I am very pleased with her service. She knew her information and was completely honest throughout the whole process. More
by Meghanleap
Employees Worked With
August 02, 2020
Manny and his team member Angela are amazing! They made the process of leasing my new SUV a positive experience! Helen Tzelios LAB, CIPS Realtor the process of leasing my new SUV a positive experience! Helen Tzelios LAB, CIPS Realtor More
by HelenTzelios
Employees Worked With
July 29, 2020
Awesome experience- Manny made it easy! The entire process was seamless. Manny answered any questions I had and made sure everything went smoothly. I'm looking forward to dealing with him again when m process was seamless. Manny answered any questions I had and made sure everything went smoothly. I'm looking forward to dealing with him again when my lease is up in 3 years. More
by kevin.bullwinkel
