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Platinum Volkswagen

Hicksville, NY

4.7
1,030 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated. We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
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340 West Old Country Road

Hicksville, NY

11801

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Showing 1,030 reviews

October 24, 2020

WOW.. What a great Customer Service I have ever had today!!! Amazing and professional service Manny has. I was so happy and TRUST this guy about getting a new car. It was totally simple and quick proce More

by ozlemcakariz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Platinum Volkswagen responded

Here at Platinum Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Manny, and it was a pleasure having you at the dealership. We appreciate your review! josh@platinumvw.com

October 13, 2020

Manny was an awesome sales rep and I definitely recommend anyone who sees this to go see him. He will definitely treat you right, and above all what won me over is that he will be 100% transparent and honest More

by soopy718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Platinum Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're thrilled to hear that Manny provided such an outstanding experience while assisting you with your purchase. We hope you'll continue to enjoy your new Tiguan! josh@platinumvw.com

October 07, 2020

Manny was easy to work with. Everything went smoothly including vehicle delivery. All paperwork and response time was done in a timely manner and deal was signed quickly. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Platinum Volkswagen responded

Chris, Thank you so much for choosing Platinum Volkswagen! Congrats on your new purchase, and let Manny know if we can be of any more assistance! josh@platinumvw.com

October 03, 2020

I had a fantastic experience leasing my new Passat through Manny Lucas at Platinum VW. This is the third car that I have leased through Manny. He is extremely knowledgable and went out of his way to More

by Roz Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Platinum Volkswagen responded

Thank you, Roz, it's great to hear that Manny was able to assist you with your new lease. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Platinum Volkswagen, we hope you'll enjoy your new Passat! josh@platinumvw.com

October 01, 2020

It was an absolute pleasure working with Joe R. from Platinum VW. I was in the market for a new lease of a VW Atlas. I was at the end of my Infiniti QX60 lease and was shopping numbers at various VW dea More

by Dsant24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSEPH RICCOBENE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Platinum Volkswagen responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear they delivered such a great experience! josh@platinumvw.com

September 28, 2020

Manny made the car buying process very simple and seamless. We agreed on the deal and I was just waiting for the surprised fee or the regular bs you get at other dealerships, but at Platinum that did More

by Mrsjhonson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Platinum Volkswagen responded

Hello Mrs. Jhonson, Thank you for your business and this review. We're happy to hear Manny and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. josh@platinumvw.com

September 27, 2020

I had a great experience leasing my new Jetta through Manny at Platinum. He put absolutely no pressure on me and took the time to answer all of my questions thoroughly. I was in and out in no time and he More

by kpellettier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 28, 2020 -

Platinum Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Jetta. We truly appreciate your feedback! josh@platinumvw.com

September 25, 2020

This is the 2nd vehicle that I have purchased from Platinum and Manny. No pressure honest and reliable. Great experience and for the future as long as I am happy with VW would go back a deal with Ma More

by SPROBECK1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Platinum Volkswagen responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Manny and our team, and we look forward to working with you again. josh@platinumvw.com

September 22, 2020

Great experience dealing with manny from start to finish. He answered all of my questions and helped my wife set up the car and to show all of the features of the car. I would highly recommend him and will m More

by Patk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Q
Sep 23, 2020 -

Platinum Volkswagen responded

Hello, Thanks for your feedback on your recent visit to Platinum Volkswagen. I'm glad to hear that Bill and Manny were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! josh@platinumvw.com

September 08, 2020

All of the staff at this dealership are great! It was easy to work with them! Manny is a great salesman love my new car More

by Mycarbon91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
VILDAN Senadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Q
Sep 08, 2020 -

Platinum Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Platinum Volkswagen. josh@platinumvw.com

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