Platinum Volkswagen
Hicksville, NY
Hours
Sales/Showroom
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,030 reviews
WOW.. What a great Customer Service I have ever had today!!! Amazing and professional service Manny has. I was so happy and TRUST this guy about getting a new car. It was totally simple and quick proce today!!! Amazing and professional service Manny has. I was so happy and TRUST this guy about getting a new car. It was totally simple and quick process. Thank you for all your help and patient with me :) It was a pleasure to meet with you. More
Manny was an awesome sales rep and I definitely recommend anyone who sees this to go see him. He will definitely treat you right, and above all what won me over is that he will be 100% transparent and honest anyone who sees this to go see him. He will definitely treat you right, and above all what won me over is that he will be 100% transparent and honest with toy which now a days is hard to come by when we’re talking about sales. He was amazing with listening to what I wanted and meeting all my needs and actually exceeding them. I leased a brand new 2020 VW Tiguan SE. it’s been 6 weeks since my purchase and I absolutely Love this car and the great deal that Manny was able to get me. Manny and Planinum VW have found a loyal customer in me and I will definitely be back and am sending all my friends and family there abs I hope who ever reads this decide to give them a shot also, I promise you won’t be sorry. More
Manny was easy to work with. Everything went smoothly including vehicle delivery. All paperwork and response time was done in a timely manner and deal was signed quickly. including vehicle delivery. All paperwork and response time was done in a timely manner and deal was signed quickly. More
I had a fantastic experience leasing my new Passat through Manny Lucas at Platinum VW. This is the third car that I have leased through Manny. He is extremely knowledgable and went out of his way to through Manny Lucas at Platinum VW. This is the third car that I have leased through Manny. He is extremely knowledgable and went out of his way to find the car that I wanted. When it came time to turn in my old Passat and pick up my new car, it was a quick and efficient process. I would definitely recommend Manny to anyone looking to lease or purchase a new Volkswagen. He is excellent. More
It was an absolute pleasure working with Joe R. from Platinum VW. I was in the market for a new lease of a VW Atlas. I was at the end of my Infiniti QX60 lease and was shopping numbers at various VW dea Platinum VW. I was in the market for a new lease of a VW Atlas. I was at the end of my Infiniti QX60 lease and was shopping numbers at various VW dealerships. My first stop was to their website, which was extremely intuitive. I spoke with a customer coordinator via a chat system, explained what I was looking for and asked for next steps. The representative assured me that she would put me in contact with someone from the dealership. 20 mins later I received a call from Joe. He is such a nice man, not pushy, just listened to my needs and asked what did I need from the vehicle. At this point I was really only interested in captain chairs. Joe said he would get back to me with numbers. At this point I was getting the run around a from numerous dealerships that would only provide numbers if “I came in to speak with a salesman”. With how things are post-COVID, I did not think it was a huge deal to get simple numbers via either phone or email. Joe came back to me within an hour with solid competitive numbers and advised me that they were waiting for a shipment of cars, so it could be a couple of days. I asked joe to send me the deal in writing in the interim, to discuss it with my wife. After discussing the terms and looking at other dealer supplied numbers I knew Joe and Platinum earned our business. To my surprise, Joe reached out to me the following morning to tell me not only did the vehicle I was interested in came in a week earlier, but it was heavily optioned and they would honor the original prices quoted. It was at this point that I asked Joe for next steps and he sent me the credit app via email. I promptly filled it out and had a firm deal within a matter of hours. I took delivery of my car the following day and was impressed on how seamless the entire experience was. I was delivered a vehicle in less than 20 mins. Joe and Platinum not only over provided on the dealership experience, but they have earned a customer for life. The not only had extremely competitive numbers, the transaction process was easy and pressure free and delivery was a breeze. Kudos to both Joe and Platinum for making the leasing process easy! More
Manny made the car buying process very simple and seamless. We agreed on the deal and I was just waiting for the surprised fee or the regular bs you get at other dealerships, but at Platinum that did seamless. We agreed on the deal and I was just waiting for the surprised fee or the regular bs you get at other dealerships, but at Platinum that didn't happen, the deal as me an Manny had agreed, no surprises, I love my new car and would recommend anyone looking for a Volkswagen to contact Manny, people like him are hard to find in this business. Keep up the good work buddy. More
I had a great experience leasing my new Jetta through Manny at Platinum. He put absolutely no pressure on me and took the time to answer all of my questions thoroughly. I was in and out in no time and he Manny at Platinum. He put absolutely no pressure on me and took the time to answer all of my questions thoroughly. I was in and out in no time and he made the entire process as painless as possible. I would definitely recommend Manny to anyone looking to lease or purchase a new Volkswagen. More
This is the 2nd vehicle that I have purchased from Platinum and Manny. No pressure honest and reliable. Great experience and for the future as long as I am happy with VW would go back a deal with Ma Platinum and Manny. No pressure honest and reliable. Great experience and for the future as long as I am happy with VW would go back a deal with Manny and Platinum in the future. Thanks again! More
Great experience dealing with manny from start to finish. He answered all of my questions and helped my wife set up the car and to show all of the features of the car. I would highly recommend him and will m He answered all of my questions and helped my wife set up the car and to show all of the features of the car. I would highly recommend him and will make sure to refer him to anyone who is in the market for a Volkswagen. More
All of the staff at this dealership are great! It was easy to work with them! Manny is a great salesman love my new car easy to work with them! Manny is a great salesman love my new car More