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Platinum Volkswagen

Hicksville, NY

4.7
1,030 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated. We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
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340 West Old Country Road

Hicksville, NY

11801

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Showing 1,030 reviews

December 07, 2020

I had a great experience working with Vildan. She was very patient with me during the lease process and answered all questions I had. I was very satisfied with her excellent service and will be recommend More

by Vvidal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Platinum Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Vildan and hope you enjoy your new vehicle. We truly appreciate your feedback! josh@platinumvw.com

December 07, 2020

I had a great experience working with Joe at this Volkswagen dealership. He was incredibly helpful and patient. I was torn between leasing and buying - Joe mapped out all the different options for ea More

by emily.woehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSEPH RICCOBENE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2020 -

Platinum Volkswagen responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Platinum Volkswagen - Sales. We hope to be of service to you again in the future. Best wishes, Platinum Volkswagen - Sales.

December 04, 2020

I was shopping online for a Atlas Cross Sport and was contacted by Platinum Volkswagen via text. I was hesitant at first since this was my first experience shopping for a car online. I’m so glad we did. More

by SandraS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul , Bill Q
Dec 04, 2020 -

Platinum Volkswagen responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Manny and the team, and we look forward to working with you again. josh@platinumvw.com

December 03, 2020

My husband and I just leased a new Jetta with Manny. He gave us a great deal and the process was fast and easy! We were looking at car deals online around the holiday and we called the Platinum VW dealersh More

by Elizabeth B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Platinum Volkswagen responded

Elizabeth, thank you for your feedback on your recent visit to Platinum Volkswagen! I'm glad to hear that Manny was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Jetta! josh@platinumvw.com

November 17, 2020

I had a great experience working with Manny. He was very helpful and friendly. The dealership was easy to work with and I love my new Atlas. More

by haleiko
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Platinum Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Manny, here at Platinum Volkswagen. We hope you enjoy your new Atlas. josh@platinumvw.com

November 16, 2020

Manny is a great guy to deal with . I have leased a few cars from him. He makes the whole process quick and smooth. I will continue to goto Platinum and Manny for years to come. Thank you to Manny and the More

by Turo32981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Platinum Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Manny to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. josh@platinumvw.com

October 31, 2020

Vildan Senadam was nothing but a joy to work with. from setting up the appt to the hospitality like feeling we received when arriving. even through this pandemic, she was able to give us an amazing experie More

by nber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Platinum Volkswagen responded

Thank you for choosing Platinum Volkswagen! We appreciate your business and look forward to having you as one of our valued customers for many more years to come! josh@platinumvw.com

October 31, 2020

Thank you to Manny Lucas for an excellent and professional experience.Just collected my Passat everything ready as promised.would highly recommend Manny vw Platinum More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Q
Nov 01, 2020 -

Platinum Volkswagen responded

Thank you, David! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Platinum Volkswagen. josh@platinumvw.com

October 30, 2020

To,VW.Very Excellent Experience Mr. Manny gave us, To, VW. Very Excellent Experience Mr. Manny gave us, never made is felt lik v were buying a 3yrs old VW Passat... M very Hap'y with Platinum V More

by Zain Shaikh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Platinum Volkswagen responded

Thank you, Zain! We are very happy Manny provided you with such a positive experience! We sincerely value your business and look forward to your next visit. josh@platinumvw.com

October 30, 2020

Best dealership on Long Island! Professional. Helpful. Timely. Accessible. AND CLEAN! During a time when cleanliness and safety protocols needs to be taken seriously, they followed through. I felt comfort More

by Christie.Greff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Platinum Volkswagen responded

Thank you so much for taking the time to share your feedback with us, Christie. We are delighted to learn about your positive experience and congratulations on your first car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! josh@platinumvw.com

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