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Platinum Volkswagen
Hicksville, NY
1,030 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile.
Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated.
We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,030 reviews
December 29, 2020
Leo was extremely helpful and patient as we explored various vehicle options. He put us in a new lease very quickly and we appreciated all his help! various vehicle options. He put us in a new lease very quickly and we appreciated all his help! More
by jaime.brengel
Employees Worked With
December 29, 2020
Great experience! Very patient and attentive! Highly recommend. Leo texted with us back and forth and answered many questions in prompt fashion. Was not pushy when discussing cars. Exactly what you woul recommend. Leo texted with us back and forth and answered many questions in prompt fashion. Was not pushy when discussing cars. Exactly what you would hope for when purchasing a car More
by Kbrengel
Employees Worked With
December 28, 2020
Leandro was extremely helpful and patient. He took the time to explain every step of the leasing process and everything about the car I leased. time to explain every step of the leasing process and everything about the car I leased. More
by aleksandrab2772
December 26, 2020
Leandro was extremely helpful and would recommend him to everyone! I actually have my mother in law coming to see him next week after all he’s done for me! everyone! I actually have my mother in law coming to see him next week after all he’s done for me! More
by Mnuzzi9
Employees Worked With
December 26, 2020
Makes buying a car a very satisfying process with no stress, ask for leo if your looking for your dream car he will do his best to make sure you leave satisfied. With the best customer service highly re stress, ask for leo if your looking for your dream car he will do his best to make sure you leave satisfied. With the best customer service highly recommend! More
by Qjorge91
Employees Worked With
December 24, 2020
Purchased my first Volkswagen here and I am so happy! Vildan and the rest of the staff treated me with such kindness and great customer service. Vildan was attentive and always there to answer any questi Vildan and the rest of the staff treated me with such kindness and great customer service. Vildan was attentive and always there to answer any questions and guided me through the whole process from start to finish. Very happy with this dealership. More
by Sscalese
December 24, 2020
I’ve been doing business with Platinum for years, this is my third car I’ve owned / leased. Always a pleasure! Vildan managed to get me a GLI autobahn after months of looking around. I didn’t have to settle my third car I’ve owned / leased. Always a pleasure! Vildan managed to get me a GLI autobahn after months of looking around. I didn’t have to settle even with the difficulties of covid. More
by Matthew Baur
December 23, 2020
Great. Very helpful. Great customer service. Salesperson was very accessible and patient with us. She answered all of our questions. This was a very positive experience. was very accessible and patient with us. She answered all of our questions. This was a very positive experience. More
by Megan
Employees Worked With
December 18, 2020
VILDAN WAS AMAZING ! A great experience , fast , easy , VILDAN WAS AMAZING ! A great experience , fast , easy , just wonderful. Very impressed with the TIGUAN I’m sending my family after the holidays VILDAN WAS AMAZING ! A great experience , fast , easy , just wonderful. Very impressed with the TIGUAN I’m sending my family after the holidays as well. Thank you so much More
by Diane
Employees Worked With
December 14, 2020
Claimed that was uneducated. What a rude thing to say to a customer. Don't trust Josh a d platinum vw. They are not worth spending your hard earned money at! a customer. Don't trust Josh a d platinum vw. They are not worth spending your hard earned money at! More
by Uneducated liar according to josh lever
