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Platinum Volkswagen
Hicksville, NY
1,030 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile.
Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated.
We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,030 reviews
February 17, 2021
Manny Lucas was extremely professional and were very happy to work a deal on our new Tiguan SE. I hope that we can continue a good relationship in the future with service thank you happy to work a deal on our new Tiguan SE. I hope that we can continue a good relationship in the future with service thank you More
by Cw.kreczmann
Employees Worked With
February 06, 2021
Leandro was very professional and was very helpful with any questions or concerns I had. He was patient and personable. I would recommend him to any of my friends and family. any questions or concerns I had. He was patient and personable. I would recommend him to any of my friends and family. More
by Drew920
Employees Worked With
February 05, 2021
I have bought a few VW from Manny Lucas at Platinum VW in Hicksville. Just picked up a new 2021 VW Tiguan for my sister and she couldn't be happier. Manny goes above and beyond he is honest and highly profes Hicksville. Just picked up a new 2021 VW Tiguan for my sister and she couldn't be happier. Manny goes above and beyond he is honest and highly professional and the VW Platinum staff are truly amazing with their full service care team crew. I highly recommend Manny Lucas my sales representative at Platinum VW to anyone buying a VW. Tops in the business and TRULY GOLDEN! More
by JamesVW
Employees Worked With
January 28, 2021
I’ve always dreaded going to car dealerships but Manny did all the work! We recently started a new lease and Manny sent us all of the paperwork ahead of time and even included a video of the actual car. T did all the work! We recently started a new lease and Manny sent us all of the paperwork ahead of time and even included a video of the actual car. The amount of time our kids had to wait while we finalized the deal in person was very little. The car was ready to go. Perfect and smoothly done! Thanks Manny! More
by kimloewe
January 26, 2021
Great customer service. Vildan was very helpful, before and after the purchase of the car. Very professional and polite approach. Definitely recommend and looking forward to do business again and after the purchase of the car. Very professional and polite approach. Definitely recommend and looking forward to do business again More
by Mike
Employees Worked With
January 22, 2021
Had the best customer experience. Thank you so much for everything. You have a returning customer in me. I absolutely love my new vehicle and the whole leasing experience was seamless. everything. You have a returning customer in me. I absolutely love my new vehicle and the whole leasing experience was seamless. More
by Nina V.
Employees Worked With
January 20, 2021
The team very professional. I have been with Volkswagen for 21 years. I though about trying another vehicle brand, but this family is strong. All staff members kind. From the manager and finance to my sale for 21 years. I though about trying another vehicle brand, but this family is strong. All staff members kind. From the manager and finance to my sales rep Ryan. Total wait time from my arrival 2.5 hours . Thank you thank you, for making this process painless. More
by Snow
Employees Worked With
January 16, 2021
Very easy to work with. The dealership was quick and efficient with it's process of purchase and delivery. We would absolutely work with them again if we were in the market for another VW. efficient with it's process of purchase and delivery. We would absolutely work with them again if we were in the market for another VW. More
by Noodles
Employees Worked With
January 13, 2021
Overall, I had an excellent experience. Ryan worked with me to make a deal that I was very happy with. The customer service was great and they answered any questions that I had. Thanks Ryan and Platinum VW me to make a deal that I was very happy with. The customer service was great and they answered any questions that I had. Thanks Ryan and Platinum VW on such a positive experience on my first lease! More
by iitzk
Employees Worked With
January 12, 2021
I came in looking for a new lease and Ryan was extremely professional, helpful, thorough, and kind! He worked with me and my needs and wants for a new car I couldn’t be happier with my new Tiguan! Thanks Ry professional, helpful, thorough, and kind! He worked with me and my needs and wants for a new car I couldn’t be happier with my new Tiguan! Thanks Ryan and Platinum Volkswagen for such a smooth transition from one lease to another. More
by Tara_silverman
