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Platinum Volkswagen
Hicksville, NY
1,038 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile.
Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated.
We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,038 reviews
April 08, 2021
Attentive sales representative, Thank you! The Finance details were confusing since it was a price change for the original deal! It was explained. At the end got the car I wanted details were confusing since it was a price change for the original deal! It was explained. At the end got the car I wanted More
by Luis
April 07, 2021
Leo was extremely helpful and very knowledgable about the Tiguan! It was a pleasure to work with him and he was very accommodating and flexible! Tiguan! It was a pleasure to work with him and he was very accommodating and flexible! More
by Omucci
Employees Worked With
April 03, 2021
Leandro was excellent. We were ready to move on from our Jeep in part due to substandard service. Platinum was a breath of fresh air! Jeep in part due to substandard service. Platinum was a breath of fresh air! More
by MW11
April 02, 2021
Such Great service. No hassle. Straight to the point. Got exactly what I was looking for. Thanks Ryan. need more dealerships and dealers like this. exactly what I was looking for. Thanks Ryan. need more dealerships and dealers like this. More
by Buddhapunknyc
Employees Worked With
March 31, 2021
Manny is awesome! This is my 5th Volkswagon with Manny and he always takes care of everything! I would highly recommend him to anyone I know! and he always takes care of everything! I would highly recommend him to anyone I know! More
by Jasmith72217@gmail.com
March 27, 2021
I was looking to upgrade to a new model. There was no pressure and no arguing. I am so excited to be in my fourth VW. pressure and no arguing. I am so excited to be in my fourth VW. More
by AK
March 23, 2021
The dealership was great. They were very quick with the information I requested. The transaction was smooth. They are very professional at what they do. I would recommend them. Leandro the salesman that information I requested. The transaction was smooth. They are very professional at what they do. I would recommend them. Leandro the salesman that help me explained every detail of the car inside and out. I was very comfortable dealing with him. More
by Til22nyc
Employees Worked With
March 22, 2021
Everyone at Platinum Volkswagen was wonderful. Specifically Ryan M. He worked with me to get the absolute best deal possible and gave me an offer I could not say no to! Him and the rest of Platinu Specifically Ryan M. He worked with me to get the absolute best deal possible and gave me an offer I could not say no to! Him and the rest of Platinum Volkswagen also had the car ready within 3 hours which was awesome! Bill Q was also super friendly and had us in and out of the office when I went to pick up my car. Great customer service and experience! More
by Olga M.
March 17, 2021
Excellent service! Leo was very caring and helpful with my new Tiguan. He was eager to help me understand the new car and answer any questions I had. He showed me all of the different tech savvy things I h my new Tiguan. He was eager to help me understand the new car and answer any questions I had. He showed me all of the different tech savvy things I hadn’t known about previously. Much appreciated!! I would highly recommend getting a car here! More
by Andy.albro
March 16, 2021
I want to Thank Manny for the great customer service and helping me get the right vehicle for a lease. I will definitely recommend to my family and friends. helping me get the right vehicle for a lease. I will definitely recommend to my family and friends. More
by Caroline
Employees Worked With
