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Platinum Volkswagen
Hicksville, NY
1,030 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile.
Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated.
We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,030 reviews
March 17, 2021
Excellent service! Leo was very caring and helpful with my new Tiguan. He was eager to help me understand the new car and answer any questions I had. He showed me all of the different tech savvy things I h my new Tiguan. He was eager to help me understand the new car and answer any questions I had. He showed me all of the different tech savvy things I hadn’t known about previously. Much appreciated!! I would highly recommend getting a car here! More
by Andy.albro
March 16, 2021
I want to Thank Manny for the great customer service and helping me get the right vehicle for a lease. I will definitely recommend to my family and friends. helping me get the right vehicle for a lease. I will definitely recommend to my family and friends. More
by Caroline
Employees Worked With
March 08, 2021
The dealership is honest with the customer and the salespeople are well informed. In addition to its convenient location, the dealership is courteous and well supplied salespeople are well informed. In addition to its convenient location, the dealership is courteous and well supplied More
by Allen.iannotti
Employees Worked With
March 06, 2021
My lease was up and I had an idea if what I wanted. I made a phone call, and was connected to Manny. It was fast, simple, easy, and I was able to drive my car home the very next day after speaking on the made a phone call, and was connected to Manny. It was fast, simple, easy, and I was able to drive my car home the very next day after speaking on the phone. I couldn’t have asked for an easier lease transition or a better salesman. More
by Nikos Kalo
Employees Worked With
March 03, 2021
Had a quick experience with Leandro, he was very accommodating and worked out the best deal for us. The only thing missing was an explanation of how to work everything in my new vehicle upon picking accommodating and worked out the best deal for us. The only thing missing was an explanation of how to work everything in my new vehicle upon picking it up. Unfortunately it was at the end of the day and everyone was rushing to go home. More
by Taylor S
Employees Worked With
March 01, 2021
Everyone at platinum vw is fantastic. They are so helpful and nice and really know how to treat their customers ! I’m a loyal customer! And will recommend them to anyone who is looking for a car. and nice and really know how to treat their customers ! I’m a loyal customer! And will recommend them to anyone who is looking for a car. More
by Kaylabasile5
Employees Worked With
February 27, 2021
The process for my lease from start to finish was so great. Manny was super helpful, friendly, and patient. Me and my dad highly recommend! great. Manny was super helpful, friendly, and patient. Me and my dad highly recommend! More
by cbarcia17
Employees Worked With
February 22, 2021
I can not say enough great things about Manny Lucas and Platinum VW in Hicksville NY. Manny is by far customer service at its best. Thank you Manny again for another easy transition from my old lease int Platinum VW in Hicksville NY. Manny is by far customer service at its best. Thank you Manny again for another easy transition from my old lease into a New One. More
by TAYLORK504
Employees Worked With
February 21, 2021
I recently had the pleasure of working with Vildan Senadam for my lease of a Jetta SEL. She was extremely knowledgeable about the vehicle and the process, and her customer service was superior to almo Senadam for my lease of a Jetta SEL. She was extremely knowledgeable about the vehicle and the process, and her customer service was superior to almost everyone I’ve ever worked with in the past. More
by AEN
Employees Worked With
February 20, 2021
Manny and the team at platinum are great!!! Manny was extremely professional and made the entire process of leasing our first vehicle seamless and enjoyable. extremely professional and made the entire process of leasing our first vehicle seamless and enjoyable. More
by jherbst540
Employees Worked With
