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Platinum Volkswagen

Hicksville, NY

4.7
1,038 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated. We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
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340 West Old Country Road

Hicksville, NY

11801

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Showing 1,038 reviews

May 01, 2021

Very friendly treated very well. The whole process was done within 2 and half hours. The whole team has done a good job. I will recommend friends and relatives to visit your dealership first. More

by Thomas Joseph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grossmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leandro Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Q
May 02, 2021 -

Platinum Volkswagen responded

Congratulations on your new purchase, Thomas!Thank you for sharing your thoughts about your experience with Platinum Volkswagen. We appreciate your business and hope to see you again soon! josh@platinumvw.com

May 01, 2021

Manny was absolutely excellent. Made the entire process for us extremely smooth, efficient and most importantly stress free! Would definitely recommend platinum vw based on this experiences More

by Fizz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Platinum Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Manny and the team to be a positive one. We hope you enjoy your new VW, and don't hesitate to reach out if you need anything else. josh@platinumvw.com

April 30, 2021

Manny did an awesome job helping get the Tiguan R Line. He was upfront and honest during the process. Mostly everything was done in advance of picking up my new car. We were in and out in less than an hour More

by jlfm72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Q
May 01, 2021 -

Platinum Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that Manny had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Tiguan, and we thank you for choosing Platinum Volkswagen! josh@platinumvw.com

April 30, 2021

Sales Representative Leandro was patient and efficient. My questions were answered, the transaction was completed without any difficulty and the car delivered as promised in less than 24 hours. More

by scottsmith248
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leandro Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Q
May 01, 2021 -

Platinum Volkswagen responded

Congratulations on your new vehicle! We are so glad that Leandro had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! josh@platinumvw.com

April 29, 2021

Vildan made our experience at Platinum Volkswagen a real pleasure. We never experienced any pressure and she made us feel we were buying from someone who cared about our sons first car. Bill in finance made More

by ericf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Q
May 01, 2021 -

Platinum Volkswagen responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback for Vildan and the team is greatly appreciated. Congratulations on your new VW! All of us at Platinum Volkswagen are glad to have you as a customer. josh@platinumvw.com

May 01, 2021 -

Platinum Volkswagen responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Platinum Volkswagen - Sales! If you have any further questions, please give us a call. We're always happy to help!

April 28, 2021

Vehicle was exactly as described, no hard sell, no pushy tactics, it was a fantastic experience overall. I spent less than a half hour total in and out, Ryan took care of everything like a pro. More

by Casalr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Platinum Volkswagen responded

We are very happy to have provided you with such a positive experience working with Ryan! We sincerely value your business and look forward to your next visit. josh@platinumvw.com

April 23, 2021

Vildan was wonderful to work with! She made the entire process easy and her communication with me was excellent! Ask for her to help you! More

by ROC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Q
Apr 25, 2021 -

Platinum Volkswagen responded

Here at Platinum Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Vildan, and it was a pleasure having you at the dealership. We appreciate your review! josh@platinumvw.com

Apr 25, 2021 -

Platinum Volkswagen responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 15, 2021

Good Experience. Leo was accommodating and made it easy and straightforward. Very little hassle. This was my first time purchasing a car and I couldn’t of asked for a better experience. More

by Aileen McNamee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leandro Rodrigues
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Platinum Volkswagen responded

Thank you for sharing your experience with us, Aileen! We're happy to hear that Leandro was able to take great care of you and listen to all of your needs. We truly appreciate your great feedback! Congratulations on your new car, Aileen! josh@platinumvw.com

April 12, 2021

Ryan and the team at Platinum VW provided me with the best dealership experience I’ve ever had. They are far and away the nicest/easiest going sales and finance team that I’ve dealt with while buying a More

by Jhdon91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Platinum Volkswagen responded

Thank you so much for the kind words for Ryan and our sales team and for choosing Platinum Volkswagen! Congrats on your new purchase, and let us know if we can be of any more assistance! josh@platinumvw.com

April 09, 2021

Manny is great! He is honest and straightforward. We just leased our second VW from him (and our 3rd overall from Platinum), and Manny ensured the whole process was a breeze. He is considerate of your More

by BK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Platinum Volkswagen responded

Congratulations on your new VW. It's great to hear that Manny was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Platinum Volkswagen! josh@platinumvw.com

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