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Platinum Volkswagen

Hicksville, NY

4.7
1,030 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated. We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
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340 West Old Country Road

Hicksville, NY

11801

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Showing 1,030 reviews

April 12, 2021

Ryan and the team at Platinum VW provided me with the best dealership experience I’ve ever had. They are far and away the nicest/easiest going sales and finance team that I’ve dealt with while buying a More

by Jhdon91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Platinum Volkswagen responded

Thank you so much for the kind words for Ryan and our sales team and for choosing Platinum Volkswagen! Congrats on your new purchase, and let us know if we can be of any more assistance! josh@platinumvw.com

April 09, 2021

Manny is great! He is honest and straightforward. We just leased our second VW from him (and our 3rd overall from Platinum), and Manny ensured the whole process was a breeze. He is considerate of your More

by BK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Platinum Volkswagen responded

Congratulations on your new VW. It's great to hear that Manny was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Platinum Volkswagen! josh@platinumvw.com

April 08, 2021

Attentive sales representative, Thank you! The Finance details were confusing since it was a price change for the original deal! It was explained. At the end got the car I wanted More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leandro Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Q
Apr 08, 2021 -

Platinum Volkswagen responded

Congratulations on your new purchase, Luis! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! josh@platinumvw.com

Apr 08, 2021 -

Platinum Volkswagen responded

Hi Luis, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help! Have a great day.

April 07, 2021

Leo was extremely helpful and very knowledgable about the Tiguan! It was a pleasure to work with him and he was very accommodating and flexible! More

by Omucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leandro Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Platinum Volkswagen responded

Congratulations on your new Tiguan! It's fantastic to hear that Leo provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Platinum Volkswagen! josh@platinumvw.com

Apr 08, 2021 -

Platinum Volkswagen responded

Hello Omucci, thank you for your kind review; we are happy to pass along your comments to the team here at Platinum Volkswagen - Sales! We are always more than happy to assist you if anything else comes up. Take care!

April 03, 2021

Leandro was excellent. We were ready to move on from our Jeep in part due to substandard service. Platinum was a breath of fresh air! More

by MW11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Basile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leandro Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Q
Apr 05, 2021 -

Platinum Volkswagen responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Platinum Volkswagen - Sales! We are always more than happy to assist you if anything else comes up. Take care!

April 02, 2021

Such Great service. No hassle. Straight to the point. Got exactly what I was looking for. Thanks Ryan. need more dealerships and dealers like this. More

by Buddhapunknyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Platinum Volkswagen responded

Thank you for the flattering review! We're so glad Ryan could provide you with the right vehicle and a hassle-free buying experience. Please let us know if there's anything else we can do for you! josh@platinumvw.com

March 31, 2021

Manny is awesome! This is my 5th Volkswagon with Manny and he always takes care of everything! I would highly recommend him to anyone I know! More

by Jasmith72217@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny
Apr 01, 2021 -

Platinum Volkswagen responded

Thanks for your feedback on your recent visit to Platinum Volkswagen. I'm glad to hear that Manny was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! josh@platinumvw.com

Apr 02, 2021 -

Platinum Volkswagen responded

Thanks for your feedback on your recent visit to Platinum Volkswagen. I'm glad to hear that Manny was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! josh@platinumvw.com

March 27, 2021

I was looking to upgrade to a new model. There was no pressure and no arguing. I am so excited to be in my fourth VW. More

by AK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leandro Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Q
Mar 28, 2021 -

Platinum Volkswagen responded

Thank you for sharing your thoughts about your experience with Platinum Volkswagen. Congratulations on your new VW! We appreciate your business and hope to see you again soon! josh@platinumvw.com

March 23, 2021

The dealership was great. They were very quick with the information I requested. The transaction was smooth. They are very professional at what they do. I would recommend them. Leandro the salesman that More

by Til22nyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leandro Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Platinum Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Leandro here at Platinum Volkswagen. josh@platinumvw.com

March 22, 2021

Everyone at Platinum Volkswagen was wonderful. Specifically Ryan M. He worked with me to get the absolute best deal possible and gave me an offer I could not say no to! Him and the rest of Platinu More

by Olga M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan M. & Bill Q , Bill Q
Mar 22, 2021 -

Platinum Volkswagen responded

Olga, Congratulations on your new vehicle! We are so glad that Ryan and Bill had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! josh@platinumvw.com

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