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Platinum Volkswagen
Hicksville, NY
1,038 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile.
Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated.
We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,038 reviews
July 16, 2021
Leo was the best. i can be a difficult customer but he did a great job working with me and getting me the deal i wanted. did a great job working with me and getting me the deal i wanted. More
by joezizzo
Employees Worked With
July 01, 2021
Manny and the team at Platinum provided excellent and efficient service. He went above and beyond to make sure that I was satisfied with my car. efficient service. He went above and beyond to make sure that I was satisfied with my car. More
by LMC
Employees Worked With
June 30, 2021
Vildan was amazing! Made everything about leasing a car super easy and seamless. Platinum was great too. Opened a little bit early to fit my schedule. super easy and seamless. Platinum was great too. Opened a little bit early to fit my schedule. More
by Laurenknaffo
Employees Worked With
June 26, 2021
Manny was truly amazing! So professional, helped me get exactly what I needed at the budget I had told him, and was super communicative with me via text (my preferred method). I'm so glad I ended up workin exactly what I needed at the budget I had told him, and was super communicative with me via text (my preferred method). I'm so glad I ended up working with Manny, as this was my first car buying experience and he was just overall an amazing person to learn from, speak to, and take care of this process so smoothly. Thank you Manny (and Angela!) for making this just an A+ time. More
by alex.laz
Employees Worked With
June 24, 2021
I returned to Platinum Volkswagen to trade in my 2017 I returned to Platinum Volkswagen to trade in my 2017 Jetta for a newer model. The process could not have been any easier! Manny, who sold me my o I returned to Platinum Volkswagen to trade in my 2017 Jetta for a newer model. The process could not have been any easier! Manny, who sold me my original Jetta, helped again to get me into a 2020 Jetta with only 2400 miles. He and Paul, who helped with the trade-in and financing made made the process so quick. This is still a “no pressure” dealership, which is so appreciated. They are as professional and knowledgeable as they were when I first bought my car. You can not go wrong here! Thank you Manny and Paul! I love my Jetta! 5 Stars again! More
by Kmo1958
Employees Worked With
June 21, 2021
From Angela, to Leandro to Paul - what a stellar team! The ease of trading in my car for a new one - amazing! Thank you Platinum VW! You always come through - above and beyond! The ease of trading in my car for a new one - amazing! Thank you Platinum VW! You always come through - above and beyond! More
by Bee
June 16, 2021
This whole experience has been amazing. Seamless from start to finish. Thank you Angela and Leo ! I came all the way from Brooklyn for this! Thank you! start to finish. Thank you Angela and Leo ! I came all the way from Brooklyn for this! Thank you! More
by Janine drom
Employees Worked With
June 03, 2021
Leandro was extremely knowledgeable and helpful through the entire process. He was professional and courteous and I have already recommended to a friend who admired my car and will be looking for a new le the entire process. He was professional and courteous and I have already recommended to a friend who admired my car and will be looking for a new lease in the coming months More
by helenlaufman
Employees Worked With
Other Employees :
Paul took a pre visit call from us and arranged to have the car available for us to drive, Bill Q
May 29, 2021
Great experience .we got exactly what was told to us over phone and when we got there everyone was friendly and very attentive to us phone and when we got there everyone was friendly and very attentive to us More
by Brian.concannon
Employees Worked With
May 28, 2021
Leo was very responsive and helpful throughout this process. I have bought four previous vw’s at sunrise and this was our best experience. Thanks process. I have bought four previous vw’s at sunrise and this was our best experience. Thanks More
by JeffreyKasper10
