Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Platinum Volkswagen
Hicksville, NY
1,030 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile.
Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated.
We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,030 reviews
May 29, 2021
Great experience .we got exactly what was told to us over phone and when we got there everyone was friendly and very attentive to us phone and when we got there everyone was friendly and very attentive to us More
by Brian.concannon
Employees Worked With
May 28, 2021
Leo was very responsive and helpful throughout this process. I have bought four previous vw’s at sunrise and this was our best experience. Thanks process. I have bought four previous vw’s at sunrise and this was our best experience. Thanks More
by JeffreyKasper10
May 26, 2021
I arrived at Platinum Volkswagen early for my appointment but I received a friendly welcome and the sales representative immediately came to greet me. I had initially decided to return my current lease 2019 but I received a friendly welcome and the sales representative immediately came to greet me. I had initially decided to return my current lease 2019 Jetta which was due on 6/30/2021 and not lease another vehicle as I recently had foot surgery which impedes from driving temporarily. Once there I decided that since my experience with Platinum VW in the past was a good one and because they offered me a good deal I decided to lease a new VW Jetta 2021. The process was done expediently and because of my right foot handicapped they accommodated my needs and after a short wait my new lease was processed efficiently and I was able to take the car with me. I am very grateful for the care, concern and attention I received. It was a very pleasant experience and special thanks to the sales representative LeandroRodrigues and the Finance Dept. Bill Q and other staff that took care of me. I recommend them highly. Gratefully yours, Elsa Morales More
by els540227
May 23, 2021
I cannot emphasize what an amazing experience I had with Leo at Platinum Volkswagen. Leo was knowledgeable, patient and honest the entire time, helping me pick out the perfect car at the perfect price. I ca Leo at Platinum Volkswagen. Leo was knowledgeable, patient and honest the entire time, helping me pick out the perfect car at the perfect price. I cannot thank the staff at Platinum enough! More
by Amanda Spratt
Employees Worked With
May 21, 2021
Very pleasant experience! Joseph stayed after work hours to finish the process. He made sure we got the lowest price in Long Island, NY. He is very calm. Even if you don't speak good English, he is very cle to finish the process. He made sure we got the lowest price in Long Island, NY. He is very calm. Even if you don't speak good English, he is very clear and you can still understand him and he can understand you. -Suzy and Hany More
by Suzy
Employees Worked With
May 21, 2021
Manny Lucas made my car buying experience wonderful and stress free. Upon my arrival at the dealership the vehicle was ready, paperwork was prepared and I was on my way within one hour. Overall, the serv stress free. Upon my arrival at the dealership the vehicle was ready, paperwork was prepared and I was on my way within one hour. Overall, the service was great ! More
by MKapka
Employees Worked With
May 15, 2021
Manny was professional, efficient, and friendly! 10/10 would work with him again. Usually the process takes up your whole day but not with him! would work with him again. Usually the process takes up your whole day but not with him! More
by Jaclynned
May 14, 2021
Platinum Volkswagon is the place to be if you’re looking for a VolksWagen they have an awesome team. We had a little mixup but they fixed it as soon as it came up I highly recommend that you visit them and for a VolksWagen they have an awesome team. We had a little mixup but they fixed it as soon as it came up I highly recommend that you visit them and check the prices out More
by anthonygannuscio1
May 12, 2021
Manny was a total pleasure to deal with from start to finish. Professional, friendly and super accommodating. I’d 100% recommend to anyone. Thanks Manny! finish. Professional, friendly and super accommodating. I’d 100% recommend to anyone. Thanks Manny! More
by NF
Employees Worked With
May 04, 2021
After initially looking to lease a Tiguan, I eventually ended up trading in our Durango and leasing an Atlas as well. Leandro helped find 2 cars that met our needs and the entire staff at Platinum were a ended up trading in our Durango and leasing an Atlas as well. Leandro helped find 2 cars that met our needs and the entire staff at Platinum were a pleasure to work with. More
by pm1444
