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Platinum Volkswagen
Hicksville, NY
1,038 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile.
Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated.
We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,038 reviews
October 26, 2021
Very happy with the Volkswagen team. We worked with Vildan Senadam. She was very professional, quick but thorough in explaining all the details we were interested. We ended up buying the car we were in Vildan Senadam. She was very professional, quick but thorough in explaining all the details we were interested. We ended up buying the car we were interested in. We will definitely be coming back to this team for future cars. Highly recommend Vildan as a sales rep along with Volkswagen shop. Thank you! We appreciate your business! More
by Arjola
Employees Worked With
October 21, 2021
Thorough and fast! Best experience that I’ve had at a car dealership in years! dealership in years! More
by nicole_schwartz
Employees Worked With
October 10, 2021
Leandro was very knowledgeable about the vehicle and extremely professional. He answered all my questions and help me understand all the car had to offer. Overall I am very pleased with the buying proce extremely professional. He answered all my questions and help me understand all the car had to offer. Overall I am very pleased with the buying process with Platinum VW. More
by JC
Employees Worked With
October 10, 2021
Vildan was amazing. She made the entire process memorable.. No game. No pressure. Very knowledgeable, professional, pleasant, helpful, patient and understanding. I was totally very satisfied wi memorable.. No game. No pressure. Very knowledgeable, professional, pleasant, helpful, patient and understanding. I was totally very satisfied with her salesmanship and her as a person. I sincerely would recommend Vildan Senadam and Platinum Volkswagen. More
by E
Employees Worked With
October 06, 2021
Manny is the MAN!! I've bought 2 new cars from him in 6 years and each sale was fast, efficient, and so easy. No pressure, no hassle, no hidden agenda. He makes you feel good about buying a new car unlik years and each sale was fast, efficient, and so easy. No pressure, no hassle, no hidden agenda. He makes you feel good about buying a new car unlike other dealers who make you feel dirty & gross. You tell him what you want and he gets it done. Thank you Manny & Platinum VW for my beautiful 2021 Atlas which wasn't over MSRP! I was in & out in about an hour. I look forward to our next purchase More
by jhill
Employees Worked With
September 28, 2021
Great team at Platinum. Appreciated the transparency and quick action follow up. In a difficult environment they work their hardest to provide a fair a reasonable deal. quick action follow up. In a difficult environment they work their hardest to provide a fair a reasonable deal. More
by db1235
Employees Worked With
September 13, 2021
The overall customer service was great, I felt no pressure in making my decision, Vildan is the best, love her! pressure in making my decision, Vildan is the best, love her! More
by Kenrick
Employees Worked With
September 02, 2021
What a pleasure working with Leo! We bought 3 cars from him- my son, mother and myself. Each purchase was painless. Leo was great, never pressured us. him- my son, mother and myself. Each purchase was painless. Leo was great, never pressured us. More
by Rellim518
Employees Worked With
August 27, 2021
Manny was so wonderful to work with. He is extremely knowledgeable, kind, and helpful! Manny was patient and went above and beyond answering questions. knowledgeable, kind, and helpful! Manny was patient and went above and beyond answering questions. More
by Kablau90
Employees Worked With
August 02, 2021
Manny Lucas provided excellent customer service and answered all of my questions and concerns. Picking up my car was such a smooth transaction, I thought I would be there for hours but to my surprise e answered all of my questions and concerns. Picking up my car was such a smooth transaction, I thought I would be there for hours but to my surprise everything was efficient and all of my questions were answered. Thanks again Manny! I love my new car. -Jeannéa More
by Jeannéa
Employees Worked With
