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Platinum Volkswagen
Hicksville, NY
1,038 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile.
Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated.
We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,038 reviews
December 07, 2021
Ryan Martinez was so professional, with excellent service, and knowledge. After returning back from a 10 month deployment overseas. His commitment to getting me in a car during a pandemic was like no service, and knowledge. After returning back from a 10 month deployment overseas. His commitment to getting me in a car during a pandemic was like no other. Highly recommend Ryan Martinez for future purchases More
by Matt_d
Employees Worked With
December 04, 2021
The dealership was extremely professional and accomdatiing. They walked me through every step of th leasing process and there were no surprises. I knew exactly what to expect and when to expect i accomdatiing. They walked me through every step of th leasing process and there were no surprises. I knew exactly what to expect and when to expect it. Ryan was fantastic to work with. No sleezy sales tactics and noback and forth nonsense on price. More
by Jonathon1991
Employees Worked With
November 27, 2021
The easiest car buying experience ever. No pressure no games no excuses. My car was ready the day they promised. Thank you Leonardo Rodrigues for making it all so easy . games no excuses. My car was ready the day they promised. Thank you Leonardo Rodrigues for making it all so easy . More
by Miradu7
Employees Worked With
November 23, 2021
I have been buying or leasing cars with Manny at Platinum since 2014, he is professional, knowledgeable and really makes the entire process from start to finish EASY! I have dealt with other dealers and sal since 2014, he is professional, knowledgeable and really makes the entire process from start to finish EASY! I have dealt with other dealers and sales professionals and no one compares. Thank you for your service. More
by DavidMendes
Employees Worked With
November 19, 2021
Had a great experience working with Manny. I knew the car I wanted and he confirmed he had the car in stock and provided the best price compared to other dealers. He was upfront with everything (no hidd car I wanted and he confirmed he had the car in stock and provided the best price compared to other dealers. He was upfront with everything (no hidden fees) and delivered as promised. I signed all ppwork online ahead of time and was in and out of the dealership in 30 minutes when picking up the car. 20 of those minutes were him showing my wife all the features on the car, which he did perfectly. I have leased cars for the last 20 years or so and this was my best experience. Would certainly recommend Manny to friends and family looking for a VW. More
by vballny23
Employees Worked With
November 15, 2021
Can't say enough about my experience at Platinum Volkswagen - the cherry on top was having Manny as my sales consultant. He was beyond professional, patient and knowledgeable. Even came out to get m Volkswagen - the cherry on top was having Manny as my sales consultant. He was beyond professional, patient and knowledgeable. Even came out to get me with an umbrella because it was pouring rain!! No hassles, no haggling, no gimmicks, no smoke-and-mirrors. More
by Rachel Z.
November 10, 2021
Excellent experience with Ryan! He is knowledgeable, Excellent experience with Ryan! He is knowledgeable, friendly and professional. I would highly recommend him to my family and friends Excellent experience with Ryan! He is knowledgeable, friendly and professional. I would highly recommend him to my family and friends More
by Ram lover
Employees Worked With
November 03, 2021
Really good people and leao was great worked with me and the numbers I wanted the numbers I wanted More
by nghotra90
November 03, 2021
Excellent service . Made the whole process easy and seamless . Eager to make the customer happy. seamless . Eager to make the customer happy. More
by Salegre501
Employees Worked With
October 29, 2021
Leo was very informative and helpful. Josh also addressed our dilemma. Very thankful for there effort. our dilemma. Very thankful for there effort. More
by CAROLINE.IANNETTA
Employees Worked With
