Back

Platinum Volkswagen

Hicksville, NY

4.7
1,030 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated. We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
Contact Dealership

340 West Old Country Road

Hicksville, NY

11801

Directions

By Type

Showing 1,030 reviews

December 27, 2021

The service was great. Was just a tiny bit difficult to get in contact but overall great service More

by Maliha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leandro Rodrigues
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Platinum Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. josh@platinumvw.com

December 23, 2021

Working with Ryan was a really excellent experience. He listened to our needs and concerns and was very knowledgeable about the SUVs that we were interested in. Explained all features and got us exactly wh More

by Boop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Platinum Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that Ryan had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Platinum Volkswagen! josh@platinumvw.com

December 07, 2021

Ryan Martinez was so professional, with excellent service, and knowledge. After returning back from a 10 month deployment overseas. His commitment to getting me in a car during a pandemic was like no More

by Matt_d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Platinum Volkswagen responded

Matt, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Ryan and our team here at Platinum Volkswagen are glad to have you as a customer. josh@platinumvw.com

December 04, 2021

The dealership was extremely professional and accomdatiing. They walked me through every step of th leasing process and there were no surprises. I knew exactly what to expect and when to expect i More

by Jonathon1991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Platinum Volkswagen responded

Thank you, Jonathon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Platinum Volkswagen. josh@platinumvw.com

November 27, 2021

The easiest car buying experience ever. No pressure no games no excuses. My car was ready the day they promised. Thank you Leonardo Rodrigues for making it all so easy . More

by Miradu7
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leandro Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2021 -

Platinum Volkswagen responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Leandro and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! josh@platinumvw.com

November 23, 2021

I have been buying or leasing cars with Manny at Platinum since 2014, he is professional, knowledgeable and really makes the entire process from start to finish EASY! I have dealt with other dealers and sal More

by DavidMendes
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Platinum Volkswagen responded

We are very happy to hear that Manny once again provided you with such a positive experience! We sincerely value your business, David, and look forward to your next visit. josh@platinumvw.com

November 19, 2021

Had a great experience working with Manny. I knew the car I wanted and he confirmed he had the car in stock and provided the best price compared to other dealers. He was upfront with everything (no hidd More

by vballny23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2021 -

Platinum Volkswagen responded

Here at Platinum Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Manny, and it was a pleasure having you at the dealership. We appreciate your review! josh@platinumvw.com

November 15, 2021

Can't say enough about my experience at Platinum Volkswagen - the cherry on top was having Manny as my sales consultant. He was beyond professional, patient and knowledgeable. Even came out to get m More

by Rachel Z.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul G
Nov 15, 2021 -

Platinum Volkswagen responded

Thank you so much for your kind words, Rachel, and for taking the time to leave us this wonderful feedback! josh@platinumvw.com

November 10, 2021

Excellent experience with Ryan! He is knowledgeable, Excellent experience with Ryan! He is knowledgeable, friendly and professional. I would highly recommend him to my family and friends More

by Ram lover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Platinum Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ryan delivered such a great experience! josh@platinumvw.com

November 03, 2021

Really good people and leao was great worked with me and the numbers I wanted More

by nghotra90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSEPH RICCOBENE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
VILDAN Senadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leandro Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Platinum Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! josh@platinumvw.com

...
12
...