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Platinum Volkswagen
Hicksville, NY
1,033 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile.
Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated.
We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,033 reviews
November 02, 2010
Joe Riccobene was the most friendly, honest, and professional salesrep I have encountered. He immediately took us out for a test drive, and THOUROUGHLY explained every aspect of the viehicle, pro & professional salesrep I have encountered. He immediately took us out for a test drive, and THOUROUGHLY explained every aspect of the viehicle, pro & con. When we were satisfied with all the facts, he "made us an offer we couldn't refuse" and we bought the car instead of leasing it for 3 years. Remember, we had no intention of BUYING when we walked into the dealership, only to lease. Granted, its hard to beat 0% financing over 2.99% lease, but it takes a skilled NON-PUSHY salesman to lay out the numbers tactfully, and make the customer feel smart with the decission they make. We previously bought several Jettas from another dealer, whom we visited first. We were told there was no TDI available to drive, and we could get one, only if we put down a deposit sight unseen. Sound unreasonable? We thought so. As for their service department, we don't know. We only own the viehicle for 1 month. Joe has assured us that we can contact him at any time regarding any problems which may arrise. Refreshing attitude. More
by peterjaigner
November 02, 2010
I have purchased two VW Jettas in the past year and both experiences were excellent. The sales rep., Dave and his assistant, Diahna, were courteous, informative and just great to deal with. The latest pur experiences were excellent. The sales rep., Dave and his assistant, Diahna, were courteous, informative and just great to deal with. The latest purchase, a 2011 Jetta, went smoothly and I am just thrilled with this new vehicle (it is everything and more than I had expected). I would strongly recommend this dealership to anyone interested in buying a VW vehicle. More
by dnsatty
Employees Worked With
2
November 02, 2010
What a pleasure it was purchasing my new 2011 VW Jetta from this dealership. All communication was done via email and phone calls. Throughout the process there was always someone available to answer que from this dealership. All communication was done via email and phone calls. Throughout the process there was always someone available to answer questions and get me any needed information immediately. I felt like my business was valued and appreciated. Everything that was promised was delivered and then some. I highly recommend this dealership to anyone interested in having a pleasant experience getting a car. David Quintero and his assistants took great care of me and made me a very happy customer. More
by jessie1025
Employees Worked With
David Quintero
