Platinum Volkswagen

I needed a new muffler on a classic vw, brought it into Platinum and got a call later in the day a part was missing (I had supplied the muffler to expedite service). Anyway, after a search, I was able to Platinum and got a call later in the day a part was missing (I had supplied the muffler to expedite service). Anyway, after a search, I was able to come up with it, brought it over and the muffler was installed by the end of the day. very happy with the service and consideration of the mechanics and service mgr. More

I was shopping for a GTI, and David gave me the best deal on the market. I was shopping around for some time, and was going to give my business to Sunrise VW in Lynbrook. They were pretty nice as well, but on the market. I was shopping around for some time, and was going to give my business to Sunrise VW in Lynbrook. They were pretty nice as well, but when it came to price, they were not consistent. It just made me uncomfortable. I called Platinum at 5:55 on a Friday (they close at 6), dave walked me through the options, what they have on lot, what they don't, how much he could work with me. I told him I'll need to think about it, so he gave me his cell phone (!!) and told me to call or text that night if I had any questions. That was pretty awesome. I did, I texted, he responded in 10 minutes. The bottom line? I went in the next morning, and made a (great) deal. More

Excellent, professional, friendly service from start to finish! Dave was extremely knowledgeable and made us feel very comfortable throughout the decision making and transaction. I highly recommend Dave a finish! Dave was extremely knowledgeable and made us feel very comfortable throughout the decision making and transaction. I highly recommend Dave and we are very happy with our decision to purchase a Volkswagen. Great dependable car! More

Very positive-can do & will do approach. Although this dealer is not the closest to my home, they had the customer service skills, fair price and assurance that they will continue to be available to me sh dealer is not the closest to my home, they had the customer service skills, fair price and assurance that they will continue to be available to me should I need anything. I am glad I found them. More

This was my third lease with Platinum(previously known as Sovereign). They are honest, helpful,pleasant, and make you feel as if you matter and they care. From signing to pickup the mood was easy and pleasan Sovereign). They are honest, helpful,pleasant, and make you feel as if you matter and they care. From signing to pickup the mood was easy and pleasant and never high-pressured. Both David and Deanna made me feel like family. The service department is a selling point. They are really wonderful More

As soon as I walked in, I was greeted quickly and in a friendly manner. Since I look young, most places don't give me the time of day because they think I'm not serious. After a horrendous experience at friendly manner. Since I look young, most places don't give me the time of day because they think I'm not serious. After a horrendous experience at Major World ford (still going through it!) Platinum Volkswagen (highly recommended by a friend) was like a breath of fresh air. Al and Rob were great in their respective areas. Al was very knowledgeable about the car and Rob was excellent in getting me the best rate. A+++++++++ More

Joe Riccobene exceeded my expectations and delivered what he promised, ( Hassle Free Car Purchase)witch I'm very grate for. Also the rest of Platinum Volkswagen Team ware very professional and willing t what he promised, ( Hassle Free Car Purchase)witch I'm very grate for. Also the rest of Platinum Volkswagen Team ware very professional and willing to go out their way to satisfy my needs. Joe's expertise come very helpful in choosing right car for me. More

Joe Riccobene was the most friendly, honest, and professional salesrep I have encountered. He immediately took us out for a test drive, and THOUROUGHLY explained every aspect of the viehicle, pro & professional salesrep I have encountered. He immediately took us out for a test drive, and THOUROUGHLY explained every aspect of the viehicle, pro & con. When we were satisfied with all the facts, he "made us an offer we couldn't refuse" and we bought the car instead of leasing it for 3 years. Remember, we had no intention of BUYING when we walked into the dealership, only to lease. Granted, its hard to beat 0% financing over 2.99% lease, but it takes a skilled NON-PUSHY salesman to lay out the numbers tactfully, and make the customer feel smart with the decission they make. We previously bought several Jettas from another dealer, whom we visited first. We were told there was no TDI available to drive, and we could get one, only if we put down a deposit sight unseen. Sound unreasonable? We thought so. As for their service department, we don't know. We only own the viehicle for 1 month. Joe has assured us that we can contact him at any time regarding any problems which may arrise. Refreshing attitude. More

I have purchased two VW Jettas in the past year and both experiences were excellent. The sales rep., Dave and his assistant, Diahna, were courteous, informative and just great to deal with. The latest pur experiences were excellent. The sales rep., Dave and his assistant, Diahna, were courteous, informative and just great to deal with. The latest purchase, a 2011 Jetta, went smoothly and I am just thrilled with this new vehicle (it is everything and more than I had expected). I would strongly recommend this dealership to anyone interested in buying a VW vehicle. More