Platinum Volkswagen

This makes 4 VW's I have leased and now purchased from Doc. It actually makes number 5 for I leased my first from another dealer. Doc is a great sales man but most importantly displays an honest interes Doc. It actually makes number 5 for I leased my first from another dealer. Doc is a great sales man but most importantly displays an honest interest in my needs for the right car. I feel trust and I'm not pushed into something I don't really want. When he says he'll call he does. I also find his extra "fund raising" a wonderful addition to your dealership. It says a lot for how you treat your workers which is important when dealing with the entire organization. Happy Holidays to you all! More

I have purchased many vehicles over my lifetime. The majority of the time, the experience was like a visit to the dentist; much discomfort and had to pay for it too. This is why i have to write about m majority of the time, the experience was like a visit to the dentist; much discomfort and had to pay for it too. This is why i have to write about my most recent purchase and more specifically, regarding the sales rep i dealt with. Joe Riccobene treated us with respect and like we were actual customers, not like he was doing us a favor by assisting us! Being a female, it's been awful having car dealers (including service dept personnel) talk down to you. Because of this, i have always brought a male with me when car shopping - even though the vehicle was for my use and was completely up to my choosing. Joe made me feel like i didn't need to bring my husband along. He was honest and i believe very fair on both the vehicle sales price and trade in value. i would not hesistate to refer people to Joe Riccobene and Platinum Volkswagen. More

Sales experience was extremely professional. Joe was the consumate salesman, evaluating the reason for my vist, presenting the values and benefits of the vehicles and the brand, and working out a beneficial consumate salesman, evaluating the reason for my vist, presenting the values and benefits of the vehicles and the brand, and working out a beneficial deal. The showroom while bright and pleasant, seemed overly cramped, but presented the vehicles in a positive light. Overall, I would and did return to purchase another vehicle here. More

I walked into the service station without an appointment, and i was seen immediately by a consultant. It had been raining and one of my wiper blades had gone bad. Within 5 minutes, the consultant (John) was and i was seen immediately by a consultant. It had been raining and one of my wiper blades had gone bad. Within 5 minutes, the consultant (John) was outside in the rain checking to see if maybe it was a quick fix. Turns out i needed more than just a blade but John assured me it would be fixed in no time at all. They offered me some coffee, i grabbed a newspaper and within an hour my car was ready. I gave high reviews because of the outstanding customer service. More

David is amazing, he listened to all our needs and found us the perfect car! Diana and him together made our experience at Platinum VW amazing and i would definitely recommend them to anyone else looking f us the perfect car! Diana and him together made our experience at Platinum VW amazing and i would definitely recommend them to anyone else looking for a new car. Amazing people amazing prices and after all was said and done....i felt i walked away not only with a new car but new friends that if i ever needed anything (whether it be a question or concern) that they would be there for me no matter what! Amazing dealership!!! More

Everyone at VW Platnum was excellent. Loved the place loved the service love the car. I went to sunrise at first and the sales person was so arrogant and so unknowledgable about the car that I just walke loved the service love the car. I went to sunrise at first and the sales person was so arrogant and so unknowledgable about the car that I just walked out and I am glad I did because Platnum was a completely diferent experience More

Dave was a pleasure to deal with (no pun intended). Our experience at Platinum was one of the best car-buying experiences we've had. I'd say, even if you're not looking for a VW, buy a car from Dave anywa experience at Platinum was one of the best car-buying experiences we've had. I'd say, even if you're not looking for a VW, buy a car from Dave anyway since he is THAT good! He's very knowledgeable & does his best to make sure you end up happy. Great pricing/extras too! More

My overall experience at the dealership was excellent. I have purchased and leased numerous cars over the past 20 years and have never experienced service and attention to detail as I experienced from the d have purchased and leased numerous cars over the past 20 years and have never experienced service and attention to detail as I experienced from the day I walked in for a test drive to picking up my car. From sales to the finance manager it was the most hassle free experience I have encounterd at a car dealership. I will recommend this dealership to friends and family with out a doubt. More