Platinum Volkswagen
Hicksville, NY
Hours
Sales/Showroom
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,031 reviews
After coming from a few Bad Experiences with other Dealerships (not VW) this was a Pleasure! My Salesperson Al was Fantastic! I am in Love with my New VW Tiguan...it is Everything I wanted in a SUV an Dealerships (not VW) this was a Pleasure! My Salesperson Al was Fantastic! I am in Love with my New VW Tiguan...it is Everything I wanted in a SUV and more! I will recommend you to Everyone I know! Thanks! : ) More
This is by far the best experience I've ever had buying a new car. The Platinum staff were truly proffesional. I will recommend this dealership to all my friends and family. Not only do they sell cars but th new car. The Platinum staff were truly proffesional. I will recommend this dealership to all my friends and family. Not only do they sell cars but they sell SERVICE!!!!!! Great job by Platinum and great product by Volks. More
Went to Platinum Volkswagen to purchase a 2011 Jetta and after leaving another dealer who refused to have my car ready until the middle of next week. My father called Platinum Volkswagen and spoke to Dave w after leaving another dealer who refused to have my car ready until the middle of next week. My father called Platinum Volkswagen and spoke to Dave who assured my father that no only could he get the exact car i wanted, that he would start prepping the car and have it ready for me by the time i reached the dealer. When i arrived there the staff was very friendly and helpful and my mother and i were treated so nicely. They took car of all my paperwork and i had my car within in an half hour, which was very fast but they also made sure to show me the car and all the features. They even cleaned my old license plates. And while i went over the particulars, David and Diana kept my mother company and were so friendly towards her. Over at Platinum they made buying a car as sea less and less stressful as possible and made me feel like there only customer, an experience that made me an a very happy customer. More
Lou is one of the most accomodating salesmen I have ever dealt with. Besides making every effort to make a very easy purchase, he is an extremely pleasant person to do with business with. Our 2009 Jetta w dealt with. Besides making every effort to make a very easy purchase, he is an extremely pleasant person to do with business with. Our 2009 Jetta was purchased for my daughter as her 17th birthday present and she could not have been more thrilled with it and the experience of being treated as an "adult" by Lou. As for the service department, we have used them twice, once for an oil change and the second time for a recall. Both visits were done quickly and efficiently with very easy to deal with personnel. More
It was one of the best and easiest experiences I have had purchasing a vehicle. They were very accomodating and went out of their way to explain everything in detail. At no point did we fee; [ressured tp ma purchasing a vehicle. They were very accomodating and went out of their way to explain everything in detail. At no point did we fee; [ressured tp make a purchase. Our vehicle even had to be located and was able to be done. More
Bought two cars from Platinum. No headaches while dealing with Dave. He made everything super simple. Buying a car from Platinum was a joy, and I will be recommending this dealership to friends and dealing with Dave. He made everything super simple. Buying a car from Platinum was a joy, and I will be recommending this dealership to friends and family. Great price on vehicles. They played no games. They did everything they could to help out. You would be doing a diservice to yourself, by going anywhere else. More
This was my second visit to Platinum and the 6th Volkswagon that i have purchased. This experience with Platinum was by far the best I have ever had with any dealership. Joe was (by far) the most Volkswagon that i have purchased. This experience with Platinum was by far the best I have ever had with any dealership. Joe was (by far) the most friendly and helpful dealer I have dealt with in my history. He was not pushy and treated me with the utmost respect. He was knowledgable and responsive and treated me like a "friend" of the dealership. Having been a customer for so long it was good to feel like a "friend" and not like a potential sale. I have been raving to all my friends and family that if they are in the market for a new car that Platinum is the place to go. As long as I am driving they will have a customer for life. More
Why did I choose Platinum VW for my latest Volkswagen lease? I can answer that in three letters: DOC. Robert (Doc) Perin has personally handled my Volkswagen leases for more than a decade. He's a top-not lease? I can answer that in three letters: DOC. Robert (Doc) Perin has personally handled my Volkswagen leases for more than a decade. He's a top-notch saleman who always goes out of his way to put me in the car I want. That's why even though I live in Brooklyn, I bypass Volkswagen dealers in Brooklyn and Queens to come back to Hicksville lease after lease because its such a pleasure doing business with Doc. This time around, Doc assigned Jim Fry to explain to me the inner workings of the navigation system, Bluetooth phone and Sirius satellite radio my 2011 Jetta SEL came equipped with. Jim was patient and thorough, at a time when both of those qualities were very much needed. Finally, dealership owner Josh Lever was welcoming and cordial, which made me glad I continued my relationship with Platinum, a relationship that began when the dealership was Sovereign VW and was owned by Alice Feldman. More
I really like this dealership. My salesman was really Helpful and as well as knowledgeable. I was about to cancel my deal due to the interest rate i was getting but their finance department really help Helpful and as well as knowledgeable. I was about to cancel my deal due to the interest rate i was getting but their finance department really help me to get the car financed. I would definitely recommend this dealership to my friends. More
Very good. The service manager was accommodating. When the service manager called back he was very pleasant and stated he would take care of all that needs to be done. I'm excited to get everything done the service manager called back he was very pleasant and stated he would take care of all that needs to be done. I'm excited to get everything done because I truly love my 2.5 2008 mk5 white vw jetta. More