Platinum Used Cars

Misleading advertisement In searching Auto Trader for a vehicle, I came across a vehicle listed by Platinum Used Cars. The pictures of the vehicle looked great. The salesman I In searching Auto Trader for a vehicle, I came across a vehicle listed by Platinum Used Cars. The pictures of the vehicle looked great. The salesman I spoke with on the phone made no mention of anything wrong with the vehicle. He told me a couple of times he would call me back, but never did, so I had to keep calling. Since the vehicle looked so nice, and the price seemed reasonable, I decided to make the 120 mile trip down to see it in person. When I arrive to look at the vehicle, it was in terrible shape. Dents all over it, chipped paint, interior in rough shape, missing part of the interior molding. I also noticed the brand of tires were not Michelin. I could have sworn that is what was photographed. After telling the salesman that I was disappointed with how the vehicle looked, and wished I had not driven down, he tells me to call back next week and they may have better ones. When I arrived back to my house, after an hour and 45 minute drive, I looked back at the photos from the ad. The reason the photos looked so nice is because it was not the same vehicle. Several places where there were noticeable dents and scuffs, were no where to be seen in the photos. The tires were Michelin in the ad, but not in person. The interior photos were definitely not the same vehicle either. To say the least, this was very disappointing, and a waste of my time. Had the dealer been honest, and photographed the correct vehicle, I would never have gone down there. If you come across an ad from platinum used cars, save yourself some time, and shop somewhere else. More

HIDDEN FEES IN CONTRACT - BUYER BEWARE OF THIS DEALER I put a down payment on a truck. We agreed on a price and upgrades. I signed an agreement for one price and when I came back later to sign the contr I put a down payment on a truck. We agreed on a price and upgrades. I signed an agreement for one price and when I came back later to sign the contract they had increased the price by 149.00 and HIDDEN it in the numbers. It had no line item... it was just added to other numbers and HIDDEN. It was only a few days later that I discovered they had increased the price of the truck and HIDDEN it. When I discovered this I called Mr. Anderson who sold me that truck and he took no responsibility for this HIDDEN fee and made no attempt to rectify the situation. I should have checked the BBB before I bought this truck. This company has 6 recent prior complaints!!!! BUYER BEWARE More

fraudulent VIN & cleared check engine codes to sell We got a clean carfax report on our Chrysler Town and Country. Upon getting car registered we found out the VIN numbers were wrong. Therefore the car We got a clean carfax report on our Chrysler Town and Country. Upon getting car registered we found out the VIN numbers were wrong. Therefore the car fax report was wrong. There is clear front end and rear End damage on our van. Also we were promised several things would be fixed. It took two weeks for them to half fix all the problems. In the mean time we were given what was supposed to be a similar vehicle as a loaner. However it was a little compact car. We are a family of seven that could not fit in a compact car! After getting the van back the check engine light came on. We called dealership and they said they Would fix however they did not fix it. 1 yr later the same codes keep coming up and now the computer in it has gone bad. As a mother of five I was desperate for a vehicle to fit my family. I was taken advantage of. These people lied about vin numbers in order to get a good car fax report and they cleared the engine codes in order to deceive me. They were not friendly and their mechanic was lazy and did not know what he was doing. I would not recommend this dealership to anyone for any level of service. Go across the street at least that place will give you a good trade in price!!! More

Great experience, would always recommend this dealership!! Having just had a bad experience with a car dealership, we came across Platinum Used Cars online and found the perfect car, a black VW Beetle converti Having just had a bad experience with a car dealership, we came across Platinum Used Cars online and found the perfect car, a black VW Beetle convertible. Although the previous dealership had left us in a bit of a difficult situation, Chad and his team pulled all their strings to get us the car we wanted. Only one day later we were the proud owners of our new car, which we got at a great and affordable price thanks to Platinum Used Cars. A great big thank you goes to Chad, who made this purchase happen, who was friendly and supportive and happy to answer all of our questions. More

Great overall experience I have been fairly treated and walked out with a car after 3weeks of looking and being disturbed I received the car I wanted and very appreciative of I have been fairly treated and walked out with a car after 3weeks of looking and being disturbed I received the car I wanted and very appreciative of platinum used cars who fought for me and got a car in less than 2hours. More

I am very satisfied. The negotiation was very kindly . If I need a car again , I will definitely get back to you. Thank you so lot I need a car again , I will definitely get back to you. Thank you so lot More

The horror stories of small used car lots kept us away for years. However, we found a used vehicle we liked at the used car lot of Platinum Used Cars, located at 10915 Highway 92, Woodstock, Georgia 30188 for years. However, we found a used vehicle we liked at the used car lot of Platinum Used Cars, located at 10915 Highway 92, Woodstock, Georgia 30188. We really like the Scion, and Chad (the salesperson) really was pushing the car. Chad's influence was taken lightly as I worked for American Honda back in the eighties, prior to Law School. So I know the "tricks." Yes, we made the fatal jump and purchased the vehicle with the solace that it was a good product, a Toyota. And yes, two days later the engine light comes on. Marietta Toyota runs some tests on our new purchase, and surprise...we needed a new water pump, brakes, thermostat, wheel bearings and alternator. That was to a tune of almost one-thousand dollars. The Toyota technician was not impressed with Platinum Used Cars and made that very clear. Long story short - Chad, the sale person brushed us off onto Marty, the Manager at Platinum Used Cars. We telephoned Marty for two weeks straight on a daily basis with NOT ONE CALL RETURNED. There were times I know Marty answered the phone and claimed that "Marty was with a customer." We find Platinum Used Cars highly unprofessional, unethical, and shady as the day is long. I could simply sue Platinum in Magistrate Court; however, this would eventually cost me more than the $1,000.00 owed. So, I shall spread the truth about Platinum Used Car Sales Woodstock, Georgia to any/all online reviews, used car comment platforms, and any individual/customer/client I happen to meet and who happens to be looking for a "Good Used Car Dealership." Fortunately, because of my profession and contacts with insurance companies...I can spread the word quickly, and Platinum Used car Dealership in Woodstock, Georgia will be out of more than my $1,000.00 thy scammed us out of. Customers will spread good reviews I out of 10 times, poorly treated customers will spread the word ten fold. More

Dealer clear a check engine light code in order to sell the truck. They're frauds and refuse to fix the problem causing light and refuse to fix the small repairs we agreed upon at closing. Save yourself mo the truck. They're frauds and refuse to fix the problem causing light and refuse to fix the small repairs we agreed upon at closing. Save yourself money and heartache buy from anyone but Platinum Used Cars More

Wonderful experience from INQUIRING to SIGNING ON THE DOTTED LINE!!! I had CHAD as a saleman, very friendly and knowledgeable on vehicles. Made the process of picking a car painless!!! Would definitely R DOTTED LINE!!! I had CHAD as a saleman, very friendly and knowledgeable on vehicles. Made the process of picking a car painless!!! Would definitely RECOMMEND HIM AS SALESMAN!!!! More

Overall a wonderful experience. I searched the internet as i was price shopping and was very surprised to find the Vw CC at several thousand less than I could find near my home. Top notch inventory and R as i was price shopping and was very surprised to find the Vw CC at several thousand less than I could find near my home. Top notch inventory and Robert was extremely kind and professional . I ended up buying another car that i had thought out of my price range until i saw the prices. More