Platinum Used Cars

dishonest not up front Wanted to by a used Hummer they had and still have. After numerous emails and phone calls with Philip. His dishonesty came through. He didn't want my Wanted to by a used Hummer they had and still have. After numerous emails and phone calls with Philip. His dishonesty came through. He didn't want my trade ( 2013 Mazda CX5 G.. Guess it didn't meet their standards. I had put down $2000.00 deposit and after again numerous calls and emails to Philip and Shaun over a 3 weeks and still have not received my $2000.00 back. BUYER BE WARE More

FRAUDS They don't even deserve one star! They deserved to be shut down! They are a horrible money hungry business!! They WILL NOT listen or help you. The They don't even deserve one star! They deserved to be shut down! They are a horrible money hungry business!! They WILL NOT listen or help you. The management is horrible and doesn't return phone calls or emails. They salesmen don't know what they are selling. I can't wait for this business to shut down. I pray on it. More

Best place to go to buy a car! Very pleased! Very fast service! I feel like they made me and my needs for a car first on their list of thing to do. They also did not try to hustle me into a bad d Very fast service! I feel like they made me and my needs for a car first on their list of thing to do. They also did not try to hustle me into a bad deal, they were the most honest people I came in contact eith when buying a car. 10 out of 10 for sure! More

WARNING!! Stay clear of Platinum Used Cars My experience is honestly the worst I have experienced. My deal should have been very easy. I went to the dealership and selected a vehicle I liked. My experience is honestly the worst I have experienced. My deal should have been very easy. I went to the dealership and selected a vehicle I liked. There were 2 issues that we discussed with the salesman (AJ). He agreed to fix those at my house after we closed the deal. We even put it in writing. One small item that we discussed was related to the one of the tires pressure. AJ confirmed he checked it out and just needed air. When I got home the tire was flat. I called up AJ and he said it was probably just a small issue and just to add more air. Long story short it ended up being a bent rim. I requested that they send me a replacement wheel when the technician comes out to do the other 2 items. They refused to do that and said I had to come out to do. They then said that they would not come out to my house and do the other 2 item even though we had it in writing. I escalated up through the manager and GM. Woody and Jason. Long story short I had to return the vehicle do to breach of contract. Long story short they will promise the world, but when it comes to executing they do not live up to their commitment. I did some investigation after the fact and they have a history of poor customer service. Check out BBB, Cargurus, Yelp, etc... Buyer Beware More

2013 sonata limited Very happy with my purchase! Salesman did not B.S. me very honest people. After searching for the right car for a month I finally found what I was loo Very happy with my purchase! Salesman did not B.S. me very honest people. After searching for the right car for a month I finally found what I was looking for. The car was immaculate and I'm a very hard person to please. If you're thinking of purchasing used check out these guys. I was able to get them to come off the price until they finally wouldn't budge. The whole time I knew the car was well worth it. More

Great dealership to by used car from. Staff was great in helping me with any question or concerns. If u are in the need to buy a great used I would recommen dealership to by used car from. Staff was great in helping me with any question or concerns. If u are in the need to buy a great used I would recommend PLATINUM USED CARS More

Painless experience!! This was my first car purchase and Vivek and Denise gave me the exact deal I wanted and I have no complaints. I did not know of this dealership until This was my first car purchase and Vivek and Denise gave me the exact deal I wanted and I have no complaints. I did not know of this dealership until it was recommended to me by USAA. Very painless and comfortable buying experience. I would high recommend this dealership!! More

Couldn't be happier I knew exactly what I wanted before driving an hour to check it out. Vivek was great. He brought the terrain out for a test drive, rode very smooth. H I knew exactly what I wanted before driving an hour to check it out. Vivek was great. He brought the terrain out for a test drive, rode very smooth. He worked hard, especially on his birthday, to get me the best interest rate possible. No haggling whatsoever on my end. I left my practically new truck for a much cheaper suv with all the bells in whistles. So glad I made that drive. More

Family SUV I bought a Suburban from Platinum Cars few weeks ago for the best price possible. They even let me shop for a better rate at my credit union. Also, go I bought a Suburban from Platinum Cars few weeks ago for the best price possible. They even let me shop for a better rate at my credit union. Also, got what I wanted for my trade. Good experience with AJ and team. More

Success My last trade with a car dealer was 1972. I have always been able to find what I was looking for via trade journals or word of mouth. However this ti My last trade with a car dealer was 1972. I have always been able to find what I was looking for via trade journals or word of mouth. However this time the circumstances were of an immediate need rather than a whim for a new or different car. A J was very professional in his approach and communication thru-out this transaction. Joseph assisted and brought the deal together. I was pleased with the deal and my wife is very happy. Thank both of you for your understanding and professionalism. More