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Platinum Used Cars

Alpharette, GA

2.6
140 Reviews

6760 Atlanta Highway

Alpharette, GA

30004

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Showing 140 reviews

November 07, 2019

Great Service!!! Friendly staff !! Car was Priced below market value, so you don’t overpay for a it... Will definitely buy from them again... Thank You More

by JavierM
Recommend Dealer
Yes
Employees Worked With
Joe, Jeff, and Juan
Nov 08, 2019 -

Platinum Used Cars responded

Javier, thank you for such a great review - we truly appreciate your business and feedback!

November 05, 2019

Very Pleasant and reasonable Straight forward on the price. Let us drive the car for hours and get checked out by mechanic. Addressed the one issue we had with one of the window More

by satisfied guy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 08, 2019 -

Platinum Used Cars responded

Thank you for such a wonderful review and taking the time out to write for us. We appreciate your business!!!

August 30, 2019

HORRIBLE EXPERIENCE THEY LIE LIE LIE AND LIE TO COVER UP Was told truck would be there I drove 100 miles and they sold truck while I was on the way I wasted half day LIARS More

by Jay S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny
Oct 01, 2019 -

Platinum Used Cars responded

Jerry, I am sorry about your bad experience which was unintentional. I inquired with the manager and found out that even though you were working with your sales person for couple of days on this truck and coming to buy it but another customer came before you and bought it. If we don't have a deposit on a car, we don't hold it. We never wanted you to drive this far and trouble you unnecessarily if we didn't have the car. As soon as we sold the car here - we called you to inform about it but you were halfway there. We have unbeatable prices on our cars and we take pride in our work and we have excellent reviews to prove it. We are here to conduct a business, not lure the customers because of our prices and make them drive here just to tell them that the car is sold. It was unfortunate that you had to go through so much trouble. Again, my apologies for your bad experience. If you ever give us a chance again, I'll personally make sure that you are taken care of.

Oct 02, 2019 -

Jay S responded

This is response to dealers response to my review of Platinum used cars nobody ever said anything about a deposit me your salesman and your sslemanager come together on a price over the phone as I would be driving over a hundred miles to buy truck never anything was said about a deposit if they had been I would have pulled my debit card out of my pocket and gave you one because I wanted that truck that's why I was willing to drive over 100 miles to buy it the salesman assured me it would be there when i get there we agreed on price and another thing you said I was called after I was half way there not true I had driven 113 miles was in Alpharetta GA 10 minutes from car lot when I got the call and only then I realized I had been scammed as the sales manager tried to price me another truck older model for more money yall are a scam as far as I'm concerned your lame reply was a misrepresentation of the truth yall put a good price online to lure customers to your car lot in Hope's of deceiving them into buying a vehicle at a higher price I've read similar reviews of instances just like mine maybe one day you can evolve into a reputable car dealer but that's doubtful in my opinion

April 09, 2019

Bottom line: they lie About a month ago I went to buy a truck. First, they told me there is a discount on that truck (i.e. 22,999 instead of 23,999) and when you prepare to More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can’t remember
January 06, 2019

Great Dealership Joel "J" was straight forward and honest. Manager Joe gave me the price I wanted without a lot of haggling. Financing went very smoothly. Great exp More

by savage17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J, Joe
January 14, 2018

HORRIBLE CAR DEALERSHIP AND SCAM ARTIST Worst experience ever buying a used vehicle! I was told in Excellent condition inside and out , then as soon as I drive off the lot all types of sens More

by darraowenby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan, Joe, Mark and David
August 09, 2017

Do NOT walk in to this dealership They are liars , rude and the most unprofessional group of people. Be careful if you buy from them or make sure you have a technician with you when yo More

by chris fathom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The general manager / finance manager and 2 people from sales
April 20, 2017

PLEASE DO NOT GO HERE! In six days after buying a car from them, my brakes failed. I work as a nanny and carry kids daily. Someone seriously could of got hurt or killed. The More

by Nope2016
Recommend Dealer
No
Employees Worked With
No brain vivik, coward joe
March 10, 2017

dishonest not up front Wanted to by a used Hummer they had and still have. After numerous emails and phone calls with Philip. His dishonesty came through. He didn't want my More

by Jerry Whidden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Philip and Shaun
February 28, 2017

FRAUDS They don't even deserve one star! They deserved to be shut down! They are a horrible money hungry business!! They WILL NOT listen or help you. The More

by wastemytime2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JOE MAREK, VIVEK MARK
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