Platinum Used Cars

Bottom line: they lie About a month ago I went to buy a truck. First, they told me there is a discount on that truck (i.e. 22,999 instead of 23,999) and when you prepare to About a month ago I went to buy a truck. First, they told me there is a discount on that truck (i.e. 22,999 instead of 23,999) and when you prepare to buy it they will tack on additional fees, bringing the price up to ~25,500. I talked it back down, they assured me the mechanic has gone over the truck, new brakes, new fluids, etc. no warranty of any type. Should have been my warning. Fast forward a month and a half, A/C is out and breaks are screeching, so I take it to a shop to get serviced. $4,100 in repairs with multiple safety issues. 1. Do not give this place any business. 2. Take any used vehicle to a third party shop for a once over prior to purchase. 3. Always find a place with a warranty. More

Great Dealership Joel "J" was straight forward and honest. Manager Joe gave me the price I wanted without a lot of haggling. Financing went very smoothly. Great exp Joel "J" was straight forward and honest. Manager Joe gave me the price I wanted without a lot of haggling. Financing went very smoothly. Great experience. More

HORRIBLE CAR DEALERSHIP AND SCAM ARTIST Worst experience ever buying a used vehicle! I was told in Excellent condition inside and out , then as soon as I drive off the lot all types of sens Worst experience ever buying a used vehicle! I was told in Excellent condition inside and out , then as soon as I drive off the lot all types of sensors were going off! Their response is they pretty much don’t care or try to pass it off to someone else, whom never gets back to you! The GM failed to return my phone call 3 Times!! I turned in a perfectly maintained Mercedes inside and out and they claim this vehicle that they sold me that they had just “supposedly redone everything under the hood” was in excellent condition, is complete xxxxxxxx and they will NOT fix the issues!!! BBB is going to gear from me, the court, and channel 2 news!!! More

Do NOT walk in to this dealership They are liars , rude and the most unprofessional group of people. Be careful if you buy from them or make sure you have a technician with you when yo They are liars , rude and the most unprofessional group of people. Be careful if you buy from them or make sure you have a technician with you when you purchase a car. DO NOT trust them at all. More

PLEASE DO NOT GO HERE! In six days after buying a car from them, my brakes failed. I work as a nanny and carry kids daily. Someone seriously could of got hurt or killed. The In six days after buying a car from them, my brakes failed. I work as a nanny and carry kids daily. Someone seriously could of got hurt or killed. They didn't care. They didn't even pay to get it fixed. Including everything they failed to fix before I bought the vehicle. They screwed me out of 4 grand. I would personally take the time out of my day and help you find a vehicle. The employees at this dealership are cowards. Vivik, Joe, karma will catch up too you. You deserve it. Sincerely everyone you have screwed over. More

dishonest not up front Wanted to by a used Hummer they had and still have. After numerous emails and phone calls with Philip. His dishonesty came through. He didn't want my Wanted to by a used Hummer they had and still have. After numerous emails and phone calls with Philip. His dishonesty came through. He didn't want my trade ( 2013 Mazda CX5 G.. Guess it didn't meet their standards. I had put down $2000.00 deposit and after again numerous calls and emails to Philip and Shaun over a 3 weeks and still have not received my $2000.00 back. BUYER BE WARE More

FRAUDS They don't even deserve one star! They deserved to be shut down! They are a horrible money hungry business!! They WILL NOT listen or help you. The They don't even deserve one star! They deserved to be shut down! They are a horrible money hungry business!! They WILL NOT listen or help you. The management is horrible and doesn't return phone calls or emails. They salesmen don't know what they are selling. I can't wait for this business to shut down. I pray on it. More

Best place to go to buy a car! Very pleased! Very fast service! I feel like they made me and my needs for a car first on their list of thing to do. They also did not try to hustle me into a bad d Very fast service! I feel like they made me and my needs for a car first on their list of thing to do. They also did not try to hustle me into a bad deal, they were the most honest people I came in contact eith when buying a car. 10 out of 10 for sure! More

WARNING!! Stay clear of Platinum Used Cars My experience is honestly the worst I have experienced. My deal should have been very easy. I went to the dealership and selected a vehicle I liked. My experience is honestly the worst I have experienced. My deal should have been very easy. I went to the dealership and selected a vehicle I liked. There were 2 issues that we discussed with the salesman (AJ). He agreed to fix those at my house after we closed the deal. We even put it in writing. One small item that we discussed was related to the one of the tires pressure. AJ confirmed he checked it out and just needed air. When I got home the tire was flat. I called up AJ and he said it was probably just a small issue and just to add more air. Long story short it ended up being a bent rim. I requested that they send me a replacement wheel when the technician comes out to do the other 2 items. They refused to do that and said I had to come out to do. They then said that they would not come out to my house and do the other 2 item even though we had it in writing. I escalated up through the manager and GM. Woody and Jason. Long story short I had to return the vehicle do to breach of contract. Long story short they will promise the world, but when it comes to executing they do not live up to their commitment. I did some investigation after the fact and they have a history of poor customer service. Check out BBB, Cargurus, Yelp, etc... Buyer Beware More