Platinum Used Cars

My car buying experience was excellent with Steve Cole. He returned calls, texts, and emails immediately, answered all of my questions, and was always available and acoomodating to my schedule. I would He returned calls, texts, and emails immediately, answered all of my questions, and was always available and acoomodating to my schedule. I would recommend him and this dealership to anyone looking for a luxury vehicle. More

We bought a used Q5 from Mark at Atlanta Luxury Motors to sell to a friend who wanted a black Audi Q5. Mark said the car had no issues and that it was a non smoker. The car arrives and there are multiple cig sell to a friend who wanted a black Audi Q5. Mark said the car had no issues and that it was a non smoker. The car arrives and there are multiple cigarette burns in the interior and the entire sunroof shade had been ripped out. The hood had acid rain and major pollution damage all over the hood. After discovering the thousands of dollars worth of damage I called Mark. No answer. I called the store and asked for the owner. They said there is no owner. Hmmmm. I asked for the GM and some guy who was probably the same salesman said "hello?" I told him what had happened and that I want to speak to him about discrepancies in the description of the vehicle and its actual condition. He said "too bad" and I told him that we would sue him and he said "screw you." It's shady used car dealers like this that give all car dealers a bad name. I would urge anyone considering doing business with these shysters to GO SOMEWHERE ELSE! They are crooks. Plain and simple. DO NOT BUY HERE! More

I looked around for over a month before finding a 2010 BMW 528. Price was $3000 less than anything else out there. Steve Cole was able to handle the transaction from afar as I live in Florida 5 hours away BMW 528. Price was $3000 less than anything else out there. Steve Cole was able to handle the transaction from afar as I live in Florida 5 hours away from Atlanta. Would recommend to anyone. Thanks again for the great deal. More

I visited ALM, read the reviews, and was very skeptical about returning, even though their inventory and prices were lower than other dealers. Found a low-mileage, 2011 Lexus RX350 at a price that was equ about returning, even though their inventory and prices were lower than other dealers. Found a low-mileage, 2011 Lexus RX350 at a price that was equal to what other dealers were asking for 2010s. Denny Pruitt was my salesman--- he is a no pressure, no hype, customer-focused sales professional. Had every opportunity to test drive vehicle and have a mechanic check it out. Happy with my vehicle and the experience with Denny and ALM. Will recommend him and ALM to friends. More

Went to test drive a porsche-vehicle parked in ants--car had ants in it, after they got rid of the ants, the air did not work. Saw a Mercedes SLK 350, ants in it as well. After ants gone and test drive, tol had ants in it, after they got rid of the ants, the air did not work. Saw a Mercedes SLK 350, ants in it as well. After ants gone and test drive, told him I would be back tomorrow with my husband. We called prior to going, Salesman off that day, couldn't even remember me-told to talk to his buddy. Upon arrival, got new salesman. Test drove, liked car. Offered them 500.00 less, they said they would present. Came back said no, internet price is firm. They told me my rate would be 8 or 9% interest. Told them I have perfect credit and fair downpayment. They needed my social to run credit. Reluctantly gave it to them. They came back with a 5 or 6% rate. Told them my bank could do better.Bank was 2.76% That week they called my husband and agreed to come down the 599.00 fee charged for what I don't know, but they put it in on all vehicles. The next day, I called to get the car to take to my mechanic, The salesman said--let me call you back I think we sold it. I called him back 30 min's later. He said oh, we just sold it. I hung up, thought about it and told him about the bad reviews for his dealership and now I know why. I found a BMW in Florida with a wonderful REAL DEALER. My day with ALM was on July 15th. Today(July 31) got a notice in the mail- they have sent in my info to process a loan. I NEVER had a sales agreement! Never signed anythng beyond an agreement to check my credit. These guys are BAD NEWS--They go by Speed Gears, INC.also. When I got the notice, they sent info for dealer as Speed Gears-2520 Pleasant Hill RD. Duluth, GA. 30096 I NEVER heard of Speed Gears--Couldn't they at least use their real name. SO Glad they sold the car and I got my BMW Z4 for a great price from a real dealer. They actually did me a favor, besides the bad service and runnning through an application for funding when they had no deal. Listen to the reviews--STAY AWAY! More

i picked up my mercedes gl 450 last week ,me and my wife droped by on a sunday drove the suv .david was very helpful ..called him on monday agreed on price told me he would have my mercedes ready to go .sho droped by on a sunday drove the suv .david was very helpful ..called him on monday agreed on price told me he would have my mercedes ready to go .showed up picked up my new gl 450.. everything went smooth it was by far the best best buying experence we have ever had ..so if you are looking for a used car ask for dave he was wonderful More

No such thing as service after the sale. I spent three months calling on a daily basis to get them to send me a check for service they said they would take care off before the sale. Not even a big check. months calling on a daily basis to get them to send me a check for service they said they would take care off before the sale. Not even a big check. They wanted me to drive four hours back out there so they could service it in-house when they didn't even have the right equipment or knowledgeable technicians who could do it. I should have read more reviews before buying from this dealer and will likely buy from an actual BMW or Mercedes dealer next time instead of an independent dealer like these guys. Luckily my experience wasn't as bad as some of the others I've read on here but don't be the next customer who has to leave a terrible review! Save up a couple extra thousand and go somewhere else. More

I bought an Infiniti G37S from this dealership. When I tried trading in my car this week, I was told that though the car has a clean carfax, it has been completely repainted. For an average buyer, this is tried trading in my car this week, I was told that though the car has a clean carfax, it has been completely repainted. For an average buyer, this is not an easy thing to know. I was pointed to certain areas of car where there are signs that this car has been painted. Thank to ALM dealership, my car is valued at a very low price now. Its value fell below 10K just because of repainting that was done before it was sold to me. These guys are crooks. They have their own body shop that does this kind of work. More

This place is a total scam. I bought a BMW from here and after 3 months usage, here are the problems I have got so far: 1. The car was involved in an accident one year ago which was not shown on the "cer after 3 months usage, here are the problems I have got so far: 1. The car was involved in an accident one year ago which was not shown on the "certified" report the sales man showed me. 2. The sales man told me the warranty is 75,000 PLUS my current mileage. I was so stupid to trust him until lately I called the warranty provider and they told me it is UPTO 75,000 miles. The warranty cost me $3,600+. 3. There is an oil leak under the hood. Fortunately it's still under FACTORY warranty and I'm sure the warranty provider that ALM provided will not fix anything for me. 4. The run flat tires were replaced by something much cheaper. Stay away from this dealer. They will never pick up your phone after the sale is done. More

Here my review of this company.....they are scammers big time we drove 4hrs for nothing. (Gas is very expense ) they didn't even care. I thought they where so truthful to us. What they have listed will jus time we drove 4hrs for nothing. (Gas is very expense ) they didn't even care. I thought they where so truthful to us. What they have listed will just get you to come in, then the scam starts. I would not trust this company. I am very upset what this company did to us. More