Back

Platinum Used Cars

Alpharette, GA

2.6
140 Reviews

6760 Atlanta Highway

Alpharette, GA

30004

Directions

By Type

Showing 140 reviews

September 30, 2013

I would not recommend this dealership to anyone they are all crooks and not trust worthy. I saw an ad for a GMC Denali on their website and called Charles Wright so I could come see the SUV and was told tha More

by dgladden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Wright
Oct 16, 2013 -

Platinum Used Cars responded

I would like to respond on behalf of Platinum Used Cars Management. We are overly apologetic for the way this case was handled, and those involved have been reprimanded and in some cases terminated. The fees that the dealership charged are legitimate for three days, but not five days. I was willing to refund you back all but $250 for your inconvenience, but I see by our merchant statement that you have disputed the charge from your credit card. Therefore, I can only offer our apologies. If there is any way that you can remove the negative reviews that you have posted to the internet, or at least adjust them for the efforts shown, we would greatly appreciate this. If there is anything else we can do to serve you please let me know, and accept our sincerest apologies for this matter.

September 18, 2013

My wife and I greatly appreciated Charles' friendliness and expertise during our recent automobile purchase at platinum. Charles was very helpful, but not pushy - exactly what we were looking More

by Camry111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wright
September 08, 2013

They have an excellent selection of vehicles to choose from, and they let my wife and I test drive as many as we wanted to to make sure we found the perfect car for each of us. More

by Theupsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sloan, Chad
September 01, 2013

Platinum had several vehicles listed online fitting what I was looking for. My wife and I stopped by Friday after work and were driving home with a new-to-us car in just over an hour. We were pre-approved w More

by bigtexasstudios
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Anderson
August 21, 2013

Great deal from Platinum Used Cars Woodstock Ga, special thanks to Shayna, sales manager, who helps made the whole transaction smooth and easy. Highly Recommended! More

by crazyching
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanya Wiener-Sales Manager
October 03, 2012

BUYER BEWARE!! These guys are crooked. Have read multiple reviews with situations similar to mine so please don't go there. Bought a car that was promised to not have been in an accident and turns More

by sicario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General Manager
September 14, 2012

Very friendly dealer, short wait time to discuss vehicles, willing to show/test drive multiple vehicles, easy negotiation process, simple/streamlined financing procedure, great quality cars More

by wvport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Freeman
September 13, 2012

I just had to write about the outstanding car buying experience I had yesterday. I have been searching for the right BMW for over a month. I wasn't satisfied with the selection available in both the p More

by og135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cole
September 12, 2012

My car buying experience was excellent with Steve Cole. He returned calls, texts, and emails immediately, answered all of my questions, and was always available and acoomodating to my schedule. I would More

by Susan Hawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cole
August 30, 2012

We bought a used Q5 from Mark at Atlanta Luxury Motors to sell to a friend who wanted a black Audi Q5. Mark said the car had no issues and that it was a non smoker. The car arrives and there are multiple cig More

by shannonh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark and Cade
...
10
...