Platinum Used Cars
Alpharette, GA
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I would not recommend this dealership to anyone they are all crooks and not trust worthy. I saw an ad for a GMC Denali on their website and called Charles Wright so I could come see the SUV and was told tha all crooks and not trust worthy. I saw an ad for a GMC Denali on their website and called Charles Wright so I could come see the SUV and was told that I needed to put $500 down to keep it on the lot. I was traveling 4 hours away so I did, I was told the car was in excellent condition with a clean carfax. When I got there and test drove the car I found that the brakes had to be replace right before I got there and there was an oil leak they did not have the original keys to the SUV or the keyfob and the car has automatic start and this could not be checked because there was no keyfob. I decided not to buy the car and requested my money back and was told that they are going to charge me a $100 a day for holding the car but when I was coming on the day that they got my money I was contacted and told not to come because they were repairing the door. They manager advised me that they will give the money back and would call me the next day when the owner came in. I had not heard back from them so I called them and spoke with the finance department she put me on hold for at least 15 minutes came back and told me they will not refund the money because we signed papers when actually we did not and when I told her we did not sign anything she told me good luck with getting this money. I am so glad we did not purchase a vehicle from this dealership that stated several times that they stand behind their words. I am filing complaints with the governor's office of consumer affairs and the BBB and I am also filing a civil suit on this company. I will be taking this as far as I can to show this dealership, who has changed their name several times due to unpractical practices, that they can not take advantage of their consumers. More
My wife and I greatly appreciated Charles' friendliness and expertise during our recent automobile purchase at platinum. Charles was very helpful, but not pushy - exactly what we were looking friendliness and expertise during our recent automobile purchase at platinum. Charles was very helpful, but not pushy - exactly what we were looking for. He answered all of our questions and let us make an informed decision without the usual salesman pressure that is taught at other dealerships. We recommend Charles to anyone that is in the market for a nice, used automobile. Kevin & Lisa Bonds More
They have an excellent selection of vehicles to choose from, and they let my wife and I test drive as many as we wanted to to make sure we found the perfect car for each of us. from, and they let my wife and I test drive as many as we wanted to to make sure we found the perfect car for each of us. More
Platinum had several vehicles listed online fitting what I was looking for. My wife and I stopped by Friday after work and were driving home with a new-to-us car in just over an hour. We were pre-approved w I was looking for. My wife and I stopped by Friday after work and were driving home with a new-to-us car in just over an hour. We were pre-approved with our bank, but they financed us at the dealership with a competive-rate loan. This was the easiest and quickest car purchase I've ever made. Not only did they have the type of vehicle I was looking for, they had multiple of several of the brands. I dread the car-buying process, so I do a lot of research before i even look at a vehicle. I stopped by this dealer first because of their selection and pricing. I felt no need to look further because they had what i wanted at a price i was willing to pay. We got a very clean, low mileage car for a great price. Our salesman Chad was the right person for us! He let the car sell itself, answered all of our questions very well, was very friendly, and quick with the paperwork. Not only was Chad great, but the whole sales staff was friendly, too. They seemed to work as a team to complete the sale. We had the chance to see Chad finish a sale with another customer and he was just as friendly and easy with them. I wouldn't hesitate to start shopping there for my next auto purchase. This was the second car-buying experience that I actually enjoyed. Many thanks to Chad for making that happen! More
Great deal from Platinum Used Cars Woodstock Ga, special thanks to Shayna, sales manager, who helps made the whole transaction smooth and easy. Highly Recommended! thanks to Shayna, sales manager, who helps made the whole transaction smooth and easy. Highly Recommended! More
BUYER BEWARE!! These guys are crooked. Have read multiple reviews with situations similar to mine so please don't go there. Bought a car that was promised to not have been in an accident and turns multiple reviews with situations similar to mine so please don't go there. Bought a car that was promised to not have been in an accident and turns out that it had been in one. When I brought the car to the dealer for first maintenance I discovered that the warranty is not covered due to the accident. Dealership wouldn't buy back my car or make it right to at least pay for the minor repairs they promised would be covered, to make it worse they tried to "screw" me by offering $5K below my purchase price. Please don't do what I did and not check the reviews before purchasing there, they are crooked and deserve to be shut down. More
Very friendly dealer, short wait time to discuss vehicles, willing to show/test drive multiple vehicles, easy negotiation process, simple/streamlined financing procedure, great quality cars vehicles, willing to show/test drive multiple vehicles, easy negotiation process, simple/streamlined financing procedure, great quality cars More
I just had to write about the outstanding car buying experience I had yesterday. I have been searching for the right BMW for over a month. I wasn't satisfied with the selection available in both the p experience I had yesterday. I have been searching for the right BMW for over a month. I wasn't satisfied with the selection available in both the private seller and dealership arenas. So, I was surprised to stumble across a BMW advertised for sale by Atlanta Luxury Motors ("ALM"). From the initial introduction to the completion of the sale, Steve Cole's service was outstanding. The BMW sold to me met every and all of my expectations, and more importantly was very competitively priced. After having compared BMW for over a month, it didn't take much to realize that I was getting an excellent deal. Not intending to trade in my car and walk out with keys to a close to brand new BMW, I met with Steve Cole who basically gave me the best deal up front. All in all, it was the best car buying experience I have ever had, and I say that after having purchased 4 brand new cars and 3 used cars in my lifetime. I would highly recommend considering your next luxury car purchase at ALM. You will not be disappointed and neither will you wallet. Look forward to my next visit. More
My car buying experience was excellent with Steve Cole. He returned calls, texts, and emails immediately, answered all of my questions, and was always available and acoomodating to my schedule. I would He returned calls, texts, and emails immediately, answered all of my questions, and was always available and acoomodating to my schedule. I would recommend him and this dealership to anyone looking for a luxury vehicle. More
We bought a used Q5 from Mark at Atlanta Luxury Motors to sell to a friend who wanted a black Audi Q5. Mark said the car had no issues and that it was a non smoker. The car arrives and there are multiple cig sell to a friend who wanted a black Audi Q5. Mark said the car had no issues and that it was a non smoker. The car arrives and there are multiple cigarette burns in the interior and the entire sunroof shade had been ripped out. The hood had acid rain and major pollution damage all over the hood. After discovering the thousands of dollars worth of damage I called Mark. No answer. I called the store and asked for the owner. They said there is no owner. Hmmmm. I asked for the GM and some guy who was probably the same salesman said "hello?" I told him what had happened and that I want to speak to him about discrepancies in the description of the vehicle and its actual condition. He said "too bad" and I told him that we would sue him and he said "screw you." It's shady used car dealers like this that give all car dealers a bad name. I would urge anyone considering doing business with these shysters to GO SOMEWHERE ELSE! They are crooks. Plain and simple. DO NOT BUY HERE! More