![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Platinum Used Cars
Alpharette, GA
Filter Reviews by Keyword
By Type
Showing 137 reviews
Platinum had several vehicles listed online fitting what I was looking for. My wife and I stopped by Friday after work and were driving home with a new-to-us car in just over an hour. We were pre-approved w I was looking for. My wife and I stopped by Friday after work and were driving home with a new-to-us car in just over an hour. We were pre-approved with our bank, but they financed us at the dealership with a competive-rate loan. This was the easiest and quickest car purchase I've ever made. Not only did they have the type of vehicle I was looking for, they had multiple of several of the brands. I dread the car-buying process, so I do a lot of research before i even look at a vehicle. I stopped by this dealer first because of their selection and pricing. I felt no need to look further because they had what i wanted at a price i was willing to pay. We got a very clean, low mileage car for a great price. Our salesman Chad was the right person for us! He let the car sell itself, answered all of our questions very well, was very friendly, and quick with the paperwork. Not only was Chad great, but the whole sales staff was friendly, too. They seemed to work as a team to complete the sale. We had the chance to see Chad finish a sale with another customer and he was just as friendly and easy with them. I wouldn't hesitate to start shopping there for my next auto purchase. This was the second car-buying experience that I actually enjoyed. Many thanks to Chad for making that happen! More
Great deal from Platinum Used Cars Woodstock Ga, special thanks to Shayna, sales manager, who helps made the whole transaction smooth and easy. Highly Recommended! thanks to Shayna, sales manager, who helps made the whole transaction smooth and easy. Highly Recommended! More
BUYER BEWARE!! These guys are crooked. Have read multiple reviews with situations similar to mine so please don't go there. Bought a car that was promised to not have been in an accident and turns multiple reviews with situations similar to mine so please don't go there. Bought a car that was promised to not have been in an accident and turns out that it had been in one. When I brought the car to the dealer for first maintenance I discovered that the warranty is not covered due to the accident. Dealership wouldn't buy back my car or make it right to at least pay for the minor repairs they promised would be covered, to make it worse they tried to "screw" me by offering $5K below my purchase price. Please don't do what I did and not check the reviews before purchasing there, they are crooked and deserve to be shut down. More
Very friendly dealer, short wait time to discuss vehicles, willing to show/test drive multiple vehicles, easy negotiation process, simple/streamlined financing procedure, great quality cars vehicles, willing to show/test drive multiple vehicles, easy negotiation process, simple/streamlined financing procedure, great quality cars More
I just had to write about the outstanding car buying experience I had yesterday. I have been searching for the right BMW for over a month. I wasn't satisfied with the selection available in both the p experience I had yesterday. I have been searching for the right BMW for over a month. I wasn't satisfied with the selection available in both the private seller and dealership arenas. So, I was surprised to stumble across a BMW advertised for sale by Atlanta Luxury Motors ("ALM"). From the initial introduction to the completion of the sale, Steve Cole's service was outstanding. The BMW sold to me met every and all of my expectations, and more importantly was very competitively priced. After having compared BMW for over a month, it didn't take much to realize that I was getting an excellent deal. Not intending to trade in my car and walk out with keys to a close to brand new BMW, I met with Steve Cole who basically gave me the best deal up front. All in all, it was the best car buying experience I have ever had, and I say that after having purchased 4 brand new cars and 3 used cars in my lifetime. I would highly recommend considering your next luxury car purchase at ALM. You will not be disappointed and neither will you wallet. Look forward to my next visit. More
My car buying experience was excellent with Steve Cole. He returned calls, texts, and emails immediately, answered all of my questions, and was always available and acoomodating to my schedule. I would He returned calls, texts, and emails immediately, answered all of my questions, and was always available and acoomodating to my schedule. I would recommend him and this dealership to anyone looking for a luxury vehicle. More
We bought a used Q5 from Mark at Atlanta Luxury Motors to sell to a friend who wanted a black Audi Q5. Mark said the car had no issues and that it was a non smoker. The car arrives and there are multiple cig sell to a friend who wanted a black Audi Q5. Mark said the car had no issues and that it was a non smoker. The car arrives and there are multiple cigarette burns in the interior and the entire sunroof shade had been ripped out. The hood had acid rain and major pollution damage all over the hood. After discovering the thousands of dollars worth of damage I called Mark. No answer. I called the store and asked for the owner. They said there is no owner. Hmmmm. I asked for the GM and some guy who was probably the same salesman said "hello?" I told him what had happened and that I want to speak to him about discrepancies in the description of the vehicle and its actual condition. He said "too bad" and I told him that we would sue him and he said "screw you." It's shady used car dealers like this that give all car dealers a bad name. I would urge anyone considering doing business with these shysters to GO SOMEWHERE ELSE! They are crooks. Plain and simple. DO NOT BUY HERE! More
I looked around for over a month before finding a 2010 BMW 528. Price was $3000 less than anything else out there. Steve Cole was able to handle the transaction from afar as I live in Florida 5 hours away BMW 528. Price was $3000 less than anything else out there. Steve Cole was able to handle the transaction from afar as I live in Florida 5 hours away from Atlanta. Would recommend to anyone. Thanks again for the great deal. More
I visited ALM, read the reviews, and was very skeptical about returning, even though their inventory and prices were lower than other dealers. Found a low-mileage, 2011 Lexus RX350 at a price that was equ about returning, even though their inventory and prices were lower than other dealers. Found a low-mileage, 2011 Lexus RX350 at a price that was equal to what other dealers were asking for 2010s. Denny Pruitt was my salesman--- he is a no pressure, no hype, customer-focused sales professional. Had every opportunity to test drive vehicle and have a mechanic check it out. Happy with my vehicle and the experience with Denny and ALM. Will recommend him and ALM to friends. More
Went to test drive a porsche-vehicle parked in ants--car had ants in it, after they got rid of the ants, the air did not work. Saw a Mercedes SLK 350, ants in it as well. After ants gone and test drive, tol had ants in it, after they got rid of the ants, the air did not work. Saw a Mercedes SLK 350, ants in it as well. After ants gone and test drive, told him I would be back tomorrow with my husband. We called prior to going, Salesman off that day, couldn't even remember me-told to talk to his buddy. Upon arrival, got new salesman. Test drove, liked car. Offered them 500.00 less, they said they would present. Came back said no, internet price is firm. They told me my rate would be 8 or 9% interest. Told them I have perfect credit and fair downpayment. They needed my social to run credit. Reluctantly gave it to them. They came back with a 5 or 6% rate. Told them my bank could do better.Bank was 2.76% That week they called my husband and agreed to come down the 599.00 fee charged for what I don't know, but they put it in on all vehicles. The next day, I called to get the car to take to my mechanic, The salesman said--let me call you back I think we sold it. I called him back 30 min's later. He said oh, we just sold it. I hung up, thought about it and told him about the bad reviews for his dealership and now I know why. I found a BMW in Florida with a wonderful REAL DEALER. My day with ALM was on July 15th. Today(July 31) got a notice in the mail- they have sent in my info to process a loan. I NEVER had a sales agreement! Never signed anythng beyond an agreement to check my credit. These guys are BAD NEWS--They go by Speed Gears, INC.also. When I got the notice, they sent info for dealer as Speed Gears-2520 Pleasant Hill RD. Duluth, GA. 30096 I NEVER heard of Speed Gears--Couldn't they at least use their real name. SO Glad they sold the car and I got my BMW Z4 for a great price from a real dealer. They actually did me a favor, besides the bad service and runnning through an application for funding when they had no deal. Listen to the reviews--STAY AWAY! More