Platinum Mitsubishi - Mechanicsburg
Mechanicsburg, PA
Filter Reviews By Type
Showing 153 reviews
My experience @ bbc.co Brenner It was a very pleasant experience. I love my car. I purchased a 2013 Jeep Compass.. Joshua handled all of the paperwork and got us on our way. T It was a very pleasant experience. I love my car. I purchased a 2013 Jeep Compass.. Joshua handled all of the paperwork and got us on our way. Thanks Joshua and qBrenner! More
Brenner stands behind their work. I had my vehicle in for service on Friday. On Saturday I incurred a problem is the same area as the repair. I brought the vehicle back to have it look I had my vehicle in for service on Friday. On Saturday I incurred a problem is the same area as the repair. I brought the vehicle back to have it looked at that Saturday. At the time they were unable to bring my vehicle in, so, they gave me a vehicle to drive for the weekend and I was advised the Technician that serviced my vehicle was off on Mondays and most likely would not be looked at until Tuesday, I advised to just repair regardless of any cost, within reason, of course. On Monday I was advised by Roger Parker my vehicle was done and ready for pick-up. When I went to pick it up I was advised the problem was a "fluke" problem that just happened to occur at that time. Roger surprised me again by handing me my receipt and keys, no charge. Roger not only got another technician to look at my vehicle a day earlier than expected but also absorbed the repair costs even though the repair was not related. Shows they really do stand behind their work. More
New Vehicle Purchase My overall experience was very positive throughout the sales process. The Jeep features were thoroughly reviewed, the test drive was with the exact t My overall experience was very positive throughout the sales process. The Jeep features were thoroughly reviewed, the test drive was with the exact type Jeep I planned to purchase and the salesman, Craig Keeler, was very helpful during the process. I received the trade in value I anticipated, the price was very competitive and Craig even pointed out we were eligible for an additional discount from Jeep that I didn't realize we had available. He was able to locate the exact Jeep I wanted including model, color and options. We were able to get our new jeep within a week and with no issues. I would recommend Brenner and Craig to anyone looking for a new or used Jeep. We have had our Jeep Grand Cherokee for about 2 weeks and are thrilled. More
Happy van owner As a military member, I appreciated the nice vehicle selection from Brenner Chrysler, great service from Joshua Cobb and fair price from the dealershi As a military member, I appreciated the nice vehicle selection from Brenner Chrysler, great service from Joshua Cobb and fair price from the dealership business manager. It all added up to a positive experience and happy family when we purchased our new Town and Country van. More
Chronic problem fixed Their pleasent staff repaired my Jeep Wrangler the 1st time ,after Freedom Jeep failed 4 times & lots of excuses and double talk..will only use Brenne Their pleasent staff repaired my Jeep Wrangler the 1st time ,after Freedom Jeep failed 4 times & lots of excuses and double talk..will only use Brenner Jeep from no on.. More
Well Done! Josh Cobb is by far the best car salesman I've ever dealt with. Made the process easy and was very attentive. I did use a car buying service through Josh Cobb is by far the best car salesman I've ever dealt with. Made the process easy and was very attentive. I did use a car buying service through USAA and got a great deal, but Josh sealed the deal with excellent service. I'd recommend Brenner to anyone looking for a Jeep or Chrysler product. More
Josh is Awesome It was my intention to get and older full sized SUV (Yukon, Tahoe etc). Being a big guy, it's what I'm used to. Josh and my father-in-law suggested I It was my intention to get and older full sized SUV (Yukon, Tahoe etc). Being a big guy, it's what I'm used to. Josh and my father-in-law suggested I try a tiny (so I thought) 2014 Kia Soul+. Other than being 4-cylinder, this vehicle is amazing. I would have never, EVER considered it. Thanks Josh for a great buying experience. My only gripe (and this is no reflection on Josh but more likely dealership policy) is that I only received one key with my Kia Soul. Granted, it's a Smart Key but I've never heard tell of selling a $16,000 car with one key. Josh called around and found me a decent price on a valet key, which I appreciated greatly, but selling a car with one key, especially an almost new car...a certified preowned vehicle seemed a little less than fitting. However if you visit this dealership, ask for Josh and tell him Jamal Wilkerson sent you. More
Not to be trusted They sold us a beautiful looking 2006 Town and Country as a one owner, dealer serviced vehicle. One year later - and less than 5000K miles - we take They sold us a beautiful looking 2006 Town and Country as a one owner, dealer serviced vehicle. One year later - and less than 5000K miles - we take it in for "lifetime free state inspection" to be told that it fails due to $1000 worth of repairs need on the steering and braking system. So which do I not trust, the service department or the sales department? Do not do business with this dealer. More
Used 2nd car for kids! After looking at many cars in a very specific budget, I found this one that had been recently traded in. Craig Keeler was a great at assisting get th After looking at many cars in a very specific budget, I found this one that had been recently traded in. Craig Keeler was a great at assisting get the car ready to drive and the sale went very smoothly. The warranty that Brenner offers as well as the extended warranty I purchased should keep this car going until both kids are well out of college. More
best experience of my life I am so happy with the customer service and the attention I was given was so relieving. Josh made me feel very comfortable and he was easy to talk to, I am so happy with the customer service and the attention I was given was so relieving. Josh made me feel very comfortable and he was easy to talk to, he was also very helpful and patient. I am definitely happy that I went to the Brenner and I will absolutely recommend many people. More