Platinum Mitsubishi - Mechanicsburg
Mechanicsburg, PA
Filter Reviews By Type
Showing 153 reviews
Wonderful Buying Experience We have been Nissan owners since 1984, but decided to make a change, and liked the Jeep. We were greeted at the door by Igor and sat down to discuss We have been Nissan owners since 1984, but decided to make a change, and liked the Jeep. We were greeted at the door by Igor and sat down to discuss price. We received a fair price for our trade in car, and were able to lease a 2017 Jeep Cherokee for a very reasonable price per month. Igor was knowledgeable and professional and very eager to please. He explained everything in detail. We would highly recommend Brenner Jeep and Igor for an "easy-peasy" buying experience! More
Never supplied the info I requested Found a Jeep on their website and contacted the internet department. Specified I was ready to buy if the price on it and my trade was good. He emailed Found a Jeep on their website and contacted the internet department. Specified I was ready to buy if the price on it and my trade was good. He emailed me back asking for the info on my trade and said he would get back to me. No answer back that day. I replied back by email and asked where they were at the next day and said I was ready to buy and getting one that weekend. No answer back. Next day, another salesman calls but did not answer ny of my questions. To date, never got any of the info I asked for so I bought a Jeep at another dealer. Terrible customer service. More
Only purchase from brenner I had the mist frustrating experience with UPS trying to get a power of attorney overnight. It was delayed but the management team led by Andy and my I had the mist frustrating experience with UPS trying to get a power of attorney overnight. It was delayed but the management team led by Andy and my sales super star of the year Shannon were able to work things out for me in my hectic timeline. I will only buy and recommend others to thus team !!!!! More
Outstanding Customer Service Mr Brenner- I usually don't send in these types of reviews but felt compelled to do so because of the excellent customer service I received at your Mr Brenner- I usually don't send in these types of reviews but felt compelled to do so because of the excellent customer service I received at your Chrysler Jeep Dealership! Shannon the sales associate was very friendly, extremely knowledgeable about all of the vehicles we looked at and gave us a comfort level that we would receive the absolute best price on whatever vehicle we would purchase! Shannon along with all of the folks we came in contact with did a great job and we did lease a new SUV!! Thank you and your team for making it a pleasure to purchase a car at Brenner!! Charles More
Worst dealership ever Worst dealership I ever seen. They lied from first. Visit. I was in last week to buy a car and they quoted me a monthly payment so we said ok. I was Worst dealership I ever seen. They lied from first. Visit. I was in last week to buy a car and they quoted me a monthly payment so we said ok. I was called and told it was in shop being checked out and be done next day. The next day they called and left message to call them.They told me that if it didn't need alot it was same payment.I called them and they said it's ready so I asked about the monthly payment. They told me that the bank changed their mind on term of loan how long to finance it. Then I was informed the payment went up 95.00 a month. I asked why and they said it had to do with mileage. It was also 2000 more than it was worth. The First one they tried selling me was 9000 more than its real value. When I asked why they said bank had a long time and didn't want lose money on it They lied to me from when I walked in the salesman,manager and finance preson. Lousiest car buying experience ever! More
Scammers We recently traded our SUV in for a mini van at their tent sale. We owed a good bit on our SUV but they told us they gave us 6000 for it the next day We recently traded our SUV in for a mini van at their tent sale. We owed a good bit on our SUV but they told us they gave us 6000 for it the next day we looked over all our paper work something didn't seem right we hated the van! We called an offered 1000$ to get our SUV back the said no we gave u 6000$ we tried to trade the van in at a different dealer they informed us we were way over charged. And came to find out they did not give us 6000 for our SUV they gave us 1000 but wouldn't sell it back to us at that still saying they gave us 6000. So we went back to brenner to play stupid we wanted out of this van. We got the truth tho they did not give us the 6000 they said they did only gave us 1000 and tacked 13000 dollar onto a van that's only worth 20000! We had worlds they said they would check into everything. Weeks later we have heard nothing! More
Great to do business with The people in Brenner Chrysler Jeep will take the extra miles to satisfy their customers, they did all what they could to get me the best deal to my J The people in Brenner Chrysler Jeep will take the extra miles to satisfy their customers, they did all what they could to get me the best deal to my Jeep.... Thank you all More
Fantastic customer service! Wonderful experience! They worked hard to get me into the vehicle I wanted. I can't speak highly enough of Brenner! They have a customer for life. Wonderful experience! They worked hard to get me into the vehicle I wanted. I can't speak highly enough of Brenner! They have a customer for life. More
Awesome sales and service Sales department always kind, helpful, professional. Service went out of their way to help me when they were very busy. Great dealership, highly rec Sales department always kind, helpful, professional. Service went out of their way to help me when they were very busy. Great dealership, highly recommend them! More
Great fast and courteous! Eric Gift was a true gift. Noligable and fast no nonsense. Would feel good about using him again.Dealership was fast, got us out in timely manner. Loo Eric Gift was a true gift. Noligable and fast no nonsense. Would feel good about using him again.Dealership was fast, got us out in timely manner. Look forward to being a JEEP owner for life. More