Platinum Mitsubishi - Mechanicsburg
Mechanicsburg, PA
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Jim Riss was very nice to work with, and had very good knowledge of the Jeep I bought. This is the third Jeep we have bought from Brenner's. Brenners's 'new owners' night is great and explains a lot about knowledge of the Jeep I bought. This is the third Jeep we have bought from Brenner's. Brenners's 'new owners' night is great and explains a lot about how to maintain your new purchase and what to expect from the company. More
Ryan Clay does a great job helping the customer find what they are looking for. His friendliness and positive attitude go a long way toward making the customer's experience a great one. We would highly rec they are looking for. His friendliness and positive attitude go a long way toward making the customer's experience a great one. We would highly recommend Brenner Chrysler Jeep to anyone looking for a new or pre-owned vehicle. More
What a great place to do business with! I stopped by with no appointment and they were able to listen to the noise I had in the front of my Jeep and fixed it the same day. WOW!!! They gave me a ride home whi no appointment and they were able to listen to the noise I had in the front of my Jeep and fixed it the same day. WOW!!! They gave me a ride home while the repairs were made. The best Jeep dealer I've ever delt with. More
First of all this is our second experience with this dealership and we were greatly satisfied with our 2005 purchase of a 300 C. That served us well and we never had any trouble with that car. We are ho dealership and we were greatly satisfied with our 2005 purchase of a 300 C. That served us well and we never had any trouble with that car. We are hoping that this new purchase of a 300 C 2011 will be just as satisfying. As we were walking through the parking lot looking at the cars here comes Jay with a big welcoming smile, we were his first customer and that also made it a special purchase for us, he was just delightful. Darrell recognized us as soon as he saw us and that meant a lot to us! Tom is always a wonderful person no matter when we see him. Thanks to all, it was a wonderful experience. They are the best! More
Having my vehicle serviced at Brenner Chrysler Jeep is like going to see your friends. I am always glad they have my best interest in mind and also remind me as to what I need to have done. Scott Zeiger like going to see your friends. I am always glad they have my best interest in mind and also remind me as to what I need to have done. Scott Zeiger is the Best Shop Foreman of any Dealership because of the total caring for the customers needs. More
After looking at Toyota, Honda, and Ford SUV's we stopped After looking at Toyota, Honda, and Ford SUV's we stopped at Brenner Chrysler-Jeep and were met by Craig Keeler, we explained we were looking for a After looking at Toyota, Honda, and Ford SUV's we stopped at Brenner Chrysler-Jeep and were met by Craig Keeler, we explained we were looking for a black vehicle with leather seats and a navigation system. He stated just a minute and returned with 3 keys, for a Laredo, Limited and Overland all with our specifications. We test drove the Limited and Craig explained all the features in great detail. My wife was impressed with the interior. In two days we drove off the lot in our new black Grand Cherokee Limited. Craig was a pleasure to deal with, he is friendly, knoweldgable, professional and knows everything about Jeeps. Brian reviewed our financing options and obtained a rate better than our local bank provided resulting lowering our monthly payment. Brian works on behalf of Brenner Customers to obtain the best deal for them. I returned to Brenner after a week to have mud flaps and rubber mats installed and was impressed with warm friendly service I received from the Service Department. I plan on returning to Brenner for the skilled service and convenient hours they provide. I will recommend Craig and Brenner Chrysler-Jeeps to our friends. More
On a new Town & Country (at 20,000 miles) they wanted to perform a $150 Throttle Body cleaning. Really! At 25,000 miles I put it in for a front end alignment and it came back worse than it started. Th to perform a $150 Throttle Body cleaning. Really! At 25,000 miles I put it in for a front end alignment and it came back worse than it started. The odometer reading showed less that 2/10 of a mile. They never test drove it despite being asked to do so and representing they did test drive it. By the way, look on "dealerscams.com and you will see that the Throttle Body "service" is a recognized scam. More
I have never been to a dealership where they have been so friendly, cooperative and informative. My salesman spend two hours explaining all the features on the Grand Cherokee Jeep. My husband and I apprec friendly, cooperative and informative. My salesman spend two hours explaining all the features on the Grand Cherokee Jeep. My husband and I appreciated the lengthly presentation that we received from Jim. More
Jim Riss is a friendly, knowledgeable salesman. Backed up by his salesmanager, Darrell Smiley, they made buying our 2011 T&C a pleasure. They were both patient as we mulled over what options we desired a up by his salesmanager, Darrell Smiley, they made buying our 2011 T&C a pleasure. They were both patient as we mulled over what options we desired and then made an extra effort to locate the vehicle we described. Two days later, our new van was ready for us to drive home. It is rarely a pleasure when buying a new car, but this team made it quick and easy. This is our 7th T&C and I am sure we will return to Brenner Chrysler Jeep in three years for our 8th. More
Unlike many other dealerships, there were no high pressure sales tactics. I wasn't jumped on as soon as I hit the lot as is the case normally. I was able to take my time and finalize my decision on pressure sales tactics. I wasn't jumped on as soon as I hit the lot as is the case normally. I was able to take my time and finalize my decision on what I wanted to purchase. I was not planning on buying the day I went in but Jim made the process painless. Jim was very knowledgeable, professional, courteous and friendly and gave me a very fair deal from the onset. The financing aspect was simple and the finance manager went above and beyond to find me the best rate he could. He secured financing for me that would have been sufficient but continued to look until he found me a better deal lowering my monthly payment. For me to give someone a high rating is notable and I would say they earned it! More