Platinum Chrysler Dodge Ram Jeep
Terrell, TX
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312 Reviews of Platinum Chrysler Dodge Ram Jeep
Best Buy experience My husband and I went only for see and a road test but the salesman David Barrera treat us with respect and was open to answer us all kind of question My husband and I went only for see and a road test but the salesman David Barrera treat us with respect and was open to answer us all kind of questions and show us all that we ask for. He make the diferente. We bay 2 cars. Thanks David for your patience and help. More
Jay Dhanani Thank you Jay! You were so kind and helpful! You are one of the reasons that we stayed and bought a Jeep! We appreciate people like you! Thank you Jay! You were so kind and helpful! You are one of the reasons that we stayed and bought a Jeep! We appreciate people like you! Thanks! Bonnie Wood More
Off to a terrible start I contacted this dealership to inquire about a used vehicle and was told that it was still available. I verified this with the salesman Stetson and h I contacted this dealership to inquire about a used vehicle and was told that it was still available. I verified this with the salesman Stetson and he discussed with his manager. He told me that he would give me a travel credit toward the vehicle if I made the trip to see it. I verified this twice before traveling. After a 3.5 hour drive I showed up at the dealership to be told that the vehicle was not there and It was sold yesterday. I was later told by the pre-owned vehicle manager that it was loaned out to a customer. The whole thing was a cluster! I was then told that it was my fault because I didn’t notify them that I was for sure coming to look at the vehicle. Really? Dealing with the pre-owned side was the worst experience I have ever had from a salesman or Manager. The only reason I purchased a vehicle was due to Jay and Will going the extra mile to try and make things right for me and my wife. They did everything possible to help out with a bad situation to the point that others appeared to resent that. These two guys saved the day for my experience and made me a good deal on a comparable new vehicle. More
No pressure. The staff was excellent and professional. Jay did an amazing job getting in the vehicle we wanted. He was professional and easy going. Jay gave the in The staff was excellent and professional. Jay did an amazing job getting in the vehicle we wanted. He was professional and easy going. Jay gave the information we asked for and let us make the decision with no pressure. More
Great to do business with Had a wonderful experience... Jay explained the Jeep to me and very relaxed and business like.manner. Would recommend this dealership to all my frien Had a wonderful experience... Jay explained the Jeep to me and very relaxed and business like.manner. Would recommend this dealership to all my friends More
No hassle, knowledgeable I had a easy, quick, car buying experience, 2 times with this dealership. 1st was with an used car and this time with a new car. My salesman Parker wa I had a easy, quick, car buying experience, 2 times with this dealership. 1st was with an used car and this time with a new car. My salesman Parker was great. Made sure I was comfortable with my car/features before I drove off the lot. I’m happy with the car, price and experience i had with Platinum. Thank you. More
Amazing Iva was amazing. she really helped us in getting the car I've always wanted. Will be recommending her to all my friends and family Iva was amazing. she really helped us in getting the car I've always wanted. Will be recommending her to all my friends and family More
Great customer service My salesman was Charlie Holmes. It was the best experience ive ever had at a dealership. He kept me informed with every detail throughout the deal. Th My salesman was Charlie Holmes. It was the best experience ive ever had at a dealership. He kept me informed with every detail throughout the deal. The finance guy Zak was very helpful as well. More
Great car buying experience. Our experience with Platinum was great. Start to finish, we were pleased with how easy it was to drive away with our new Jeep feeling good about the Our experience with Platinum was great. Start to finish, we were pleased with how easy it was to drive away with our new Jeep feeling good about the deal and the terms we settled on, without the extreme pressure felt with previous car buying transactions. This is our second car purchased from these folks, and they’ll be high on the list for our next time around as well. More
Seamless car buying process! Wesley was great to work with, very helpful and trustworthy. I appreciated the experience, the customer service, and the overall friendliness. Wesley was great to work with, very helpful and trustworthy. I appreciated the experience, the customer service, and the overall friendliness. I would recommend this dealership to anyone! More