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Platinum Buick GMC White Plains

White Plains, NY

4.5
718 Reviews
Call Dealership (914) 368-2108
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358 Central Avenue

White Plains, NY

10606

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718 Reviews of Platinum Buick GMC White Plains

November 01, 2025

The best experience. Picking out a vehicle I wanted was easy. Customer service excellence great More

by avilasylvia917
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo, Ryan Nimmo
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October 28, 2025

The warranty with your name on it proved to be worthless. Just another junk offer like seen on TV. I want a refund of my deposit and the first payment I sent in four days ago. And we part friends. When I dec More

by DJPKRAKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The owner,
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October 24, 2025

The service team was prompt and friendly. I would definitely get my service from Empire Buick again. More

by TD.GORDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo, Ryan Nimmo, Dennis Acosta
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October 21, 2025

Always accomadating, friendly and professional. Lydia has been there for years and always greets you with a smile. More

by luije247
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lydia
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October 19, 2025

I had a great experience purchasing a new car at this dealership. Thanks again David Silva. David was amazing. More

by joebart31
Recommend Dealer
Yes
Employees Worked With
David Silva, Ryan Nimmo
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October 18, 2025

Tom is professional and personable. Explained the repair and kept me informed. Another great service experience. More

by D2decor
Recommend Dealer
Yes
Employees Worked With
Thomas in auto repairs.
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October 17, 2025

Always professional and friendly. Thomas kept me informed and gave me detailed status throughout the process. As usual, good service with good people. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Thomas and Lydia.
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October 16, 2025

Everyone was professional and courteous n answered any questions,to my satisfaction concerning my first maintenance appointment. More

by dianna7may
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot front desk employee's name.
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October 12, 2025

Great friendly experience at GMC! Orlando was a pleasure to work with. Everything was very well explained in detail no back and forth. Will definitely be coming back and sending frien More

by RoyNunez2811
Recommend Dealer
Yes
Employees Worked With
Orlando
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Oct 13, 2025 -

Platinum Buick GMC White Plains responded

Roy, Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experiences at- Empire Buick GMC of White Plains with Orlando. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

October 12, 2025

Overall service was ok, what bothered me was when I got home and opened the bed of my truck and found it full of someone’s garbage. Still waiting to hear back from GM regarding this. Can’t believe the deal More

by jbreck2118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom, service
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Oct 14, 2025 -

Platinum Buick GMC White Plains responded

Hello, Thank you for your time and patience. We are disappointed to hear that your vehicle was full of trash, we would like to speak to you, please give us a call at our dealership and ask for the General Manager, Franco Onelli at (914) 368-2108 or Email: fonelli@eagny.com.

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