Platinum Autohaus
Redondo Beach, CA
Hours
Sales/Showroom
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 5:30 PM
Sunday 12:00 PM - 4:30 PM
Service
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 5:30 PM
Sunday 12:00 PM - 4:30 PM
Parts
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 5:30 PM
Sunday 12:00 PM - 4:30 PM
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Showing 144 reviews
I had a fantastic experience with these guys. I dealt with Neil for the most part, who was happy to answer all my questions and make the process as easy as possible. I brought in my leased car fo I dealt with Neil for the most part, who was happy to answer all my questions and make the process as easy as possible. I brought in my leased car for trade-in and purchased a new one. I was driving away within an hour. It couldn't have gone smoother. Very happy with my purchase and wouldn't hesitate to buy a car from them again. You can tell these guys put their reputation above a quick sale, so they've earned my trust. Thanks again! More
Sold a car that clearly has a steering problem. I’d give five negative stars if that were an option. I’ve been to the dealer twice and have another appointment scheduled to try and fix this issue. I’d give five negative stars if that were an option. I’ve been to the dealer twice and have another appointment scheduled to try and fix this issue. I contact Platinum immediately, they washed their hands and didn’t even attempt to make right. Stay away from these scammers! More
Worked with Andy at Platinum. From day one all the way through the process of delivery of the car, my experience with Andy and this dealership was fantastic. Andy was knowledgea From day one all the way through the process of delivery of the car, my experience with Andy and this dealership was fantastic. Andy was knowledgeable, professional, responsive and provided white glove level customer service. I purchased the vehicle from 2,500 miles away. Andy made all of the paperwork a seamless and painless process. He worked with me on having a third party inspect the car and coordinated all of the logistics for the delivery of the vehicle. He was on top of everything. Wonderful experience! Even better, the car is in showroom condition. Absolutely an amazing car buying experience. More
I can't say enough good things about Platinum Autohaus. Neil was great to do business with and was very patient with me over the three months I was searching for the perfect Porsche 718 Boxster. Low pres Neil was great to do business with and was very patient with me over the three months I was searching for the perfect Porsche 718 Boxster. Low pressure salesman and made the purchase very easy and streamlined. Would highly recommend this dealer for their professionalism and responsiveness. More
Let me start by saying Andy is the man! ! Absolute pleasure to work with! I found a car like online and his store happened to have the exact car I was eyeing! I called the store and Andy ans ! Absolute pleasure to work with! I found a car like online and his store happened to have the exact car I was eyeing! I called the store and Andy answered the call, right away I felt comfortable, he was very patient and knew his cars. I already knew he was my guy. Fast forward the next day after all the credit applications went thru and successful he called early morning as he promised he would to give me the good news. went in the same day to look at the car (850i Gran Coupe). And boy was she a beauty. Andy finalized the papers within 20-30 mins (super quick) no hassle, and off I went in the new car. All in all best car buying experience I ever had ! Thanks to Andy. I will always be coming back here . Thank you Platinum Autohaus! 10 stars!!! More
I've purchased both new and used cars for so many times in the past 35 years. But, I must say that this dealership is the only place that had gave me the best customer service and hassle free. No salesma in the past 35 years. But, I must say that this dealership is the only place that had gave me the best customer service and hassle free. No salesman pitch nor pressure what so ever. Both Neil and Kevin had been very helpful, professionalism and friendly. They made my purchase such a breeze and pleasant. I highly recommend this place if you ever have the need to purchase used cars. I will definitely come back for another car in the future. Keep up the good work Neil and Kevin! More
I cannot say enough wonderful things about Alex and Neil. We have purchased a number of cars over the years and have always bought from big-box dealerships. We will NEVER do that again now that we've worked We have purchased a number of cars over the years and have always bought from big-box dealerships. We will NEVER do that again now that we've worked with Platinum Auto Haus. our experience is exactly what it should be: informative, engaging, no pressure and seamless. Thank you Alex and Neil - you have clients for life now! More
Alex and Neil made the process of buying our new Audi Sq5 absolutely seamless and easy! The customer service was phenomenal! We will definitely buy our next car from Platinum Auto Haus. absolutely seamless and easy! The customer service was phenomenal! We will definitely buy our next car from Platinum Auto Haus. More
I’ve never had such a pleasant experience buying a car. Usually I’ve dreaded the time it takes, the amount of paperwork, and the sleazy sales pitch to try and sell me a bunch of stuff I don’t need. Platinu Usually I’ve dreaded the time it takes, the amount of paperwork, and the sleazy sales pitch to try and sell me a bunch of stuff I don’t need. Platinum Autohaus was anything but that! Neil was very kind, direct, and very helpful in explaining all the numbers and costs. I didn’t feel stupid for asking questions and I felt like he was working in my best interest The support the staff gave one another was especially delightful to witness. It always seems that every man is out for himself. This place was different. The entire staff made my husband and me feel right at home. They even ran across the street to get us a made to order Starbucks!!! Now that’s some special service. I highly recommend them for all your car purchases. More