Platinum Auto Exchange
Mt Prospect, IL
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Amazing customer service very understanding people, Amazing customer service very understanding people, non-judgemental. They actually conversate with you and get to know you as a person as well.. The Amazing customer service very understanding people, non-judgemental. They actually conversate with you and get to know you as a person as well.. They are willing to work with you and dont scam you or oversell stuff unlike other places. They care more about what you want and how you feel instead of how much they want to sell. If I could give them a larger star rating than five I would. Thank you Max for being one of the amazing people to help us. More
My experience was absolutely amazing! I was assisted by Yari and Mark. He was super helpful and knowledgeable. They made my husband feel super comfortable the entire time. Our visit was prompt and we reall Yari and Mark. He was super helpful and knowledgeable. They made my husband feel super comfortable the entire time. Our visit was prompt and we really felt at home. We will definitely be going back for our next car purchase. The entire staff should be praised for their service which went above and beyond expectation. More
My experience was absolutely amazing! I was assisted by My experience was absolutely amazing! I was assisted by Yari and Mark. He was super helpful and knowledgeable. They made my husband feel super comfo My experience was absolutely amazing! I was assisted by Yari and Mark. He was super helpful and knowledgeable. They made my husband feel super comfortable the entire time. Our visit was prompt and we really felt at home. We will definitely be going back for our next car purchase. The entire staff should be praised for their service which went above and beyond expectation. More
RUN RUN RUN!!! They are actively and knowingly engaging in fraud by misrepresenting vehicle miles, owner history, and accident history. Even when confronted, the refuse to change listings. Crooks!!! in fraud by misrepresenting vehicle miles, owner history, and accident history. Even when confronted, the refuse to change listings. Crooks!!! More
Mark was awesome. He was knowledgeable, efficient and I love my new car! Platinum Auto Exchange inc has a very good selection of nice cars with excellent prices. love my new car! Platinum Auto Exchange inc has a very good selection of nice cars with excellent prices. More
Absolutely flawless! Platinum got a great cars for a Absolutely flawless! Platinum got a great cars for a more than fair prices.The sales team was great in notifying me when the exact vehicle I was loo Absolutely flawless! Platinum got a great cars for a more than fair prices.The sales team was great in notifying me when the exact vehicle I was looking for came in, and the rest is history. Thanks again!! More
Great Experience Lots of great clean cars, very low prices, nice employees, excellent financing options, test drove a few cars all drove great, as soon as I get my che Lots of great clean cars, very low prices, nice employees, excellent financing options, test drove a few cars all drove great, as soon as I get my check from insurance company I will be back to purchase, More
We went to four different dealerships looking for a car, We went to four different dealerships looking for a car, and just happened to stop in at Platinum, and I’m so glad we did! They were friendly and ef We went to four different dealerships looking for a car, and just happened to stop in at Platinum, and I’m so glad we did! They were friendly and efficient, and really helpful. When we went on a test drive, the salesperson Mike had a route we could take and it made it easy and efficient. There is no pushy-ness or pressure to do anything, and the whole experience is fluid and efficient. They did lose our spare key and said they would call when they found it or replace it, so I’m still waiting on that, but other than that, it’s a great place and I would highly recommend! More
Best prices Professional. Excellent service.The best experience with the saler persons. The car is great with no issues.This is my third car buying from mike. T Professional. Excellent service.The best experience with the saler persons. The car is great with no issues.This is my third car buying from mike. Thank you More
Awesome deal! Awesome deal. Negotiated via text. The test drive showed the vehicle as advertised. Mark is a Fabulous salesperson, manager, finance, Third vehicle Awesome deal. Negotiated via text. The test drive showed the vehicle as advertised. Mark is a Fabulous salesperson, manager, finance, Third vehicle I have bought from this dealer. Even One of a kind dealership! Well worth the drive. More