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Platinum Auto Exchange

Mt Prospect, IL

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42 Reviews

1886 Elmhurst Rd

Mt Prospect, IL

60056

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Showing 42 reviews

May 08, 2023

They were friendly and not pushy as I looked at the car. They had a wide variety of vehicles to choose from. They were very accommodating when I wanted to drive one of their vehicles. More

by grotbeck
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George
January 09, 2023

Great customer top-notch service just stopped by to take a look at the Toyota I'll be back soon. Thanks,Mike for letting me test-drive this vehicle . More

by simonmalik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
April 19, 2022

Great dealership. I bought my Honda Civic from here and it was a great experience. All the sales team were really nice and took their time with us. And now I always br More

by jh19841985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
April 08, 2022

They went out of their way to make sure my wants and needs were met. They said they wanted me to have a great experience. I can't express how this was the best car shopping experience I have had to this More

by Jimmartinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
November 23, 2021

Great customer service at Platinum Auto Exchange highly recommend.Mark was helpful and very clear!Thank you. More

by roceliarocho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
October 31, 2021

The real deal in Platinum Auto Exchange. I finally found The real deal in Platinum Auto Exchange. I finally found a friendly and informative dealership. Upon getting to the dealership I was sure that I was More

by stifanolambardo88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
October 27, 2021

I don't normally leave reviews but that was an extremely I don't normally leave reviews but that was an extremely pleasant experience! Who knew you could have a great time at a car dealership. My salesmen More

by kimp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
February 22, 2021

Terrible. Won’t let you take the car to your own mechanic for inspection. What are you trying to hide? This place is Matilda’s Dad’s used car dealership. More

by Ms Honey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark
January 29, 2021

I called ahead and came in 90 minutes before closing to I called ahead and came in 90 minutes before closing to see a pre-owned prius I found online. I was promptly greeted and within minutes I was on a t More

by Rita woods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max
January 21, 2021

Wish they provided financing! Lost a customer here as I can go somewhere else. In a time of a pandemic and people wanting to buy cars. Be flexible!! More

by jFin75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Better left unsaid
1
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