Plantation Ford

EXCELLENT!! The service was great. The service advisor( RICHARD HINTON) was very professional, friendly, and prompt. my car was in and out in no time flat. The service was great. The service advisor( RICHARD HINTON) was very professional, friendly, and prompt. my car was in and out in no time flat. More

Took my vehicle in for service this week. Was promptly greeted and welcomed by my service advisor, Cammy. She’s a sweetheart and knows her stuff. Had me all set up in no time. When the service was finishe greeted and welcomed by my service advisor, Cammy. She’s a sweetheart and knows her stuff. Had me all set up in no time. When the service was finished, she came to the comfortable waiting area and explained my bill. She also answered some questions I had about future service calls. My SUV was returned clean and ready to go. A great experience all around. More

Amazing customer service! They efficiently and correctly serviced my mustang when no other dealer would do so. Wouldn't go anywhere else, and I have been everywhere. serviced my mustang when no other dealer would do so. Wouldn't go anywhere else, and I have been everywhere. More

It was my first time using this dealership. I have been a Ford customer for over 25.years and the service was top of the line. a Ford customer for over 25.years and the service was top of the line. More

Great People, very smart and Knowledgeable on the F-150 Truc Met with John Ball and he showed me the perfect fit for my business truck...F-150 Lariat, and set me up quickly. In and Out with super support. Grea Met with John Ball and he showed me the perfect fit for my business truck...F-150 Lariat, and set me up quickly. In and Out with super support. Great group at Plantation Ford. More

Plantation Ford sold me a lemon! and their service department simply doesn't know anything about fixing vehicles. We purchased a 2018 expedition zero miles. The truck turned off on me while driving on department simply doesn't know anything about fixing vehicles. We purchased a 2018 expedition zero miles. The truck turned off on me while driving on 595 my kids screaming and crying. The worst experience of my life. !! The truck has all sorts of problems shut off while driving, hesitates when you accelerate, control panel is possessed, the side mirrors make all sorts of weird noises when you start the car or while you are driving it they adjust themselves on their own, navigation system failures and more. I have taken the truck 3 different times to Plantation Ford and the truck still not working properly. 1st time when the truck turned off on me while driving on 595 I took the truck to the dealer. They called me about 2 days after taking the car in and said they had no idea what was wrong the truck had over 190 problem codes!! and they were going to keep it for more days to work on it. Truck spent over a week. Plantation Ford service called us saying the issues were fixed but right after picking up the truck we started experiencing the same issues plus an additional weird noise upon start. Truck shut off on me again this time thank God I was South on Pine Island after passing 595 and my kids were not with me. 2nd time back to dealer I am telling service manager truck is having same exact problems truck hesitates and it shut off while I was driving is impossible that they claim they fixed the issues but the truck still has the same problems and an extra one which it was a rattling noise. Again over a week waiting for truck to be repaired, service said it was fixed they reprogrammed some things, changed battery and some clips inside the engine that was causing the rattling and this should do it. Picked up truck, needless to say it was not fixed the car started hesitating, mirrors going crazy, main panel acting up, the noise was louder this time almost like a tractor. Took back to dealer car spent over 2 weeks. I get a call that this time is fixed, service changed the battery again, turbo kit, catalytic converter, some plastic rotor in the engine, reprogrammed navigation system and electrical items. Mind you this vehicle only has 28k miles.. Well I picked it up and guess what car still having problems not only the panel issues remain but the car shakes, hesitates, won't accelerate right away not even if you use it in sport mode I am afraid the car is going to shut off on me again while driving. So I go back to the dealer service department yesterday and they denied me service. They sent me home and said bring it back next week we can't take it. I was beyond myself. I have tried to contact the GM/owner and he's never there. Barbara who answers the phone was so rude and as I was explaining my situation she could care less she simply asked if I was finished about my issue she said the GM was on a meeting, then at lunch she will have him call me back. No one called I tried again today but now he's out of town and there is no one else there at this time. They could care less. And if you need them to get you a rental OMG the worst Enterprise will give you vehicles with expired tags,or will have you drive all around town picking the cars up instead of them picking you up. My recommendation is to RUN!! go somewhere else, they have people like Shelly, Richard and Shaun who are not rude at the service desk but they are helpless because all they can do is listen and write the tickets but is the leadership of this place that should care about the defective cars they give to people and either fix them or say they don't know how to fix them but don't give a person a car that is not fixed and send us out to risk our lives and the lives of others because of your negligence. More

I have avoided buying used cars from dealers for many years as it was always a bad experience. As soon as you made the purchase they didn't know you anymore. Not the case at Plantation Ford. They are the years as it was always a bad experience. As soon as you made the purchase they didn't know you anymore. Not the case at Plantation Ford. They are the exception I came back sYing this is a problem and that is a problem and they very nicely took care of everything. Paul Sullivan was a good salesman he made it happen for us. This dealership is a winner More

Martin Schwartz the sales person was really helpful, he help us getting the car and made the process as smooth as possible. The whole team was great and we thank Plantation Ford. help us getting the car and made the process as smooth as possible. The whole team was great and we thank Plantation Ford. More

Extremely pleased, we ended up buying three trucks. Jeff was amazing, Dwayne was amazing and Brandon as well! Thanks a lot and we will definitely recommend you guys. was amazing, Dwayne was amazing and Brandon as well! Thanks a lot and we will definitely recommend you guys. More

Service at Plantation Ford Scheduling appointments is a breeze. Service advisors are professional and polite. So far haven’t had to return for rework or repair follow up. Very g Scheduling appointments is a breeze. Service advisors are professional and polite. So far haven’t had to return for rework or repair follow up. Very good! More