Plantation Ford

If I could give ZERO stars, I would. This was my second — and absolutely last — experience at Plantation Ford. I’d rather drive out of town than deal with them again. When you arrive, This was my second — and absolutely last — experience at Plantation Ford. I’d rather drive out of town than deal with them again. When you arrive, nobody greets you. Everyone pretends to be too busy to notice customers, so you just stand there until you figure it out yourself. Horrible customer service. I brought my car in to fix the A/C thinking Ford would handle it properly. They replaced the compressor but couldn’t sync the system to the dashboard screen. The A/C now works separately from the car’s display. When I pointed it out, they said maybe it “was like that before.” Completely insulting. After insisting they review it, I left the car and got a call an hour later: “There’s nothing we can do.” My advisor even admitted the manager Colby Ferch wouldn’t return my call because “he won’t do it.” I paid nearly $2,000 for this. The car is now worth less, and the A/C still isn’t right. They also quoted $850 for a spare key — without programming! Ridiculous. This dealership overcharges, underdelivers, and takes zero responsibility. Go anywhere else. More

I leased a Ford Mustang Mach E GT. My salesman was John Ball. You can be sure whatever John tells you it will happen. Also, the dealership feels like a local down home dealer which is My salesman was John Ball. You can be sure whatever John tells you it will happen. Also, the dealership feels like a local down home dealer which is refreshing. I highly recommend Plantation Ford. By the way I live about 80 miles from Plantation Ford. More

5 Stars – Outstanding Experience! I recently purchased a new car with the help of John Ball, and I couldn’t be happier with the experience. From start to finish, it was completely ha I recently purchased a new car with the help of John Ball, and I couldn’t be happier with the experience. From start to finish, it was completely hassle-free—no pressure, no back-and-forth, just straightforward, excellent service. John was professional, knowledgeable, and genuinely made the process smooth and enjoyable. If you’re looking for a salesperson who respects your time and makes car buying easy, I highly recommend John with Plantation Ford! More

Angel in service was great! Thank you and your team for being so attentive and knowledgeable. From start to finish communication was clear. Thank you and your team for being so attentive and knowledgeable. From start to finish communication was clear. More

Great buying experience from Mike giving me a great price to Gary Turner handling the transaction. F & I Jake was wonderful also! Truly a 10 of 10 to Gary Turner handling the transaction. F & I Jake was wonderful also! Truly a 10 of 10 More

I had a service manager by the name of Angel. This guy never returned a single call. Never called me to give me an update. He lied to my face about calling me in front of his peers at the deal This guy never returned a single call. Never called me to give me an update. He lied to my face about calling me in front of his peers at the dealership. If I was not persistent, my vehicle would be there for weeks. This is by far the worst service experience I have ever had. I am sure there are good people working there and if you have to go there, stay away from the service advisor above. More

All liars and scammers. The owner is also a snake. Trust and go somewhere else . The owner is also a snake. Trust and go somewhere else . More

Emmanuel Glezile worked his butt off for me! He was an absolute pleasure to work with, but unfortunately we didn't make a deal. The GM got hung up over $500 I was asking for them to take off to He was an absolute pleasure to work with, but unfortunately we didn't make a deal. The GM got hung up over $500 I was asking for them to take off to compete with another truck with fewer options. Don't get me wrong, they were still making me a great offer, but cash is king! I will definitely contact them again when I'm shopping for my next Ford. More

Duane was an excellent sales rep, I’ve been in and out of the dealership, shopped around with other dealerships and came right back, because of the service I received from Duane. As a customer it was a welco the dealership, shopped around with other dealerships and came right back, because of the service I received from Duane. As a customer it was a welcoming experience, was not rushed at all into buying a vehicle. More

I have purchased my last 6 mustangs from Plantation Ford! I have always appreciated their professionalism in sales and service! I have always appreciated their professionalism in sales and service! More