Planet Subaru

Great Experience! My husband and I bought our second Subaru at Planet Subaru. My husband bought his first Subaru from another dealership, and has been not quite satisfi My husband and I bought our second Subaru at Planet Subaru. My husband bought his first Subaru from another dealership, and has been not quite satisfied with their service. After visiting Planet Subaru and working with Joe, we were completely happy to have done a business with Planet Subaru. I would highly recommend Joe and Planet Subaru to anyone who is shopping for a car. More

Terrible Avoid this dealership and service department like the plague!! I bought this heap of a Forrester last year from them and the engine block required r Avoid this dealership and service department like the plague!! I bought this heap of a Forrester last year from them and the engine block required replacement, causing a major disruption to my schedule over time. With minor issues here and there since, now they've informed me the screw on the oil pan is stripped and I have to pay for the replacement oil pan AND labor!! Do not waste your time here as I unfortunately have. More

Excellent from start to finish I truly had a tremendously positive experience purchasing my car. Salesman (RJ) was extremely knowledgable, pleasant and patient. Everyone I encounter I truly had a tremendously positive experience purchasing my car. Salesman (RJ) was extremely knowledgable, pleasant and patient. Everyone I encountered was helpful and knowledgable. I could not be happier. Highly recommend. More

Great Customer Service at Planet Subaru Planet Subaru was the easiest dealership and car buying experience I've ever had. Nic was friendly, easy to do business with and quite knowlegible. Planet Subaru was the easiest dealership and car buying experience I've ever had. Nic was friendly, easy to do business with and quite knowlegible. Also, no pushy salespeople. I highly recommend this dealership to all my friends and family and wouldn't hesitate to go there again for my next auto purchase. More

Welcoming and informative staff especially sales and finance I found staff willing to go at my pace and not pushy. I am more than comfortable going back to Planet with questions. Thank you I found staff willing to go at my pace and not pushy. I am more than comfortable going back to Planet with questions. Thank you More

bought a new forester We're extremely pleased with the service provided by Rhonda, our salesperson. She was highly skilled and professional. It was a pleasure dealing with We're extremely pleased with the service provided by Rhonda, our salesperson. She was highly skilled and professional. It was a pleasure dealing with her. More

Great Experience We bought a new car with them and the experience could not been better. Everybody at the dealer were very friendly, helpful and knowledgeable. We got We bought a new car with them and the experience could not been better. Everybody at the dealer were very friendly, helpful and knowledgeable. We got all the paperwork in just a couple of hours and drove home our car. They really do a very good job, Deb and Lisa were very helpful at the beginning, and also Klaire and Scott who help us closing the deal. We are very happy and satisfied with the purchase we made. More

Perfect setting The car buying experience at planet Subaru is very pleasant. No pressure I mean this place feels more like a library or resource center than a car de The car buying experience at planet Subaru is very pleasant. No pressure I mean this place feels more like a library or resource center than a car dealership. I could drive whatever I wanted with or without a co-pilot and they had an answer for every question. You are allowed to make an informed decision without any consequence for time. Everyone was pleasant from being greeted at the door to sales to finance and the dogs. I had a great time got a fantastic deal and left with a good car. More

We happily recommend Planet Subaru based on this experience! Rhonda, our Purchase Partner, was extremely helpful, guiding us through the process of selecting and purchasing the Forester that best met our needs a Rhonda, our Purchase Partner, was extremely helpful, guiding us through the process of selecting and purchasing the Forester that best met our needs and then patiently walking us through how everything worked in the car. Jaime, the Business Manager, was also very helpful in collaboratively developing the finance package that worked best for us. Rhonda and Jaime were honest and fair, with no "high pressure" tactics in their approach and both were a pleasure to deal with. And - we love our new Forester! More

Planet Subaru and Scott Chandler gets 5 stars !!! While still in California and in the process of moving to Massachusetts, I contacted Planet Subaru and worked with sales representative, Scott Chandle While still in California and in the process of moving to Massachusetts, I contacted Planet Subaru and worked with sales representative, Scott Chandler, to purchase a new Subaru Crosstrek (who was awesome and made the process go so smoothly). Scott Chandler provided the following excellent service: 1) Got me the car with exactly the options that I requested. NOTE: Only Subaru dealers in MA had new Subaru Crosstreks that had extra options that I was not interested in getting. 2) Scott worked with my moving schedule (from CA to MA) so that I was not pressured to move to MA sooner to get my new car. Scott's willingness to accommodate my schedule eliminated some of the stress in moving. 3) Applied discounts (that Planet Subaru was offering) to the new car that I was purchasing. 4) On the day that I was scheduled to pick up my new car, Scott picked me up in the morning from the hotel I was staying in and brought me to the Planet Subaru. NOTE: Instead of making me take a taxi cab to get to the dealership, Scott provided "above and beyond" customer service to accommodate me. 5) On the day I was to pickup my new car, Scott made sure that the process went very smoothly, took care of all of the paper work, and delivered my new Subaru Crosstrek at the price that was stated. At Planet Subaru, other people were involved with the purchasing process and I would definitely give those individuals a "5 Star" rating. From the 1st time I spoke to Scott Chandler to the day I picked up my car, Scott kept in constant communication with me and I would definitely say that Scott Chandler EXCEEDED my expectations and eliminated all of the stress of buying and registering a new car (in another state) !!! Even though there are several Subaru dealerships closer to my new residence in MA, I will definitely take my car to Planet Subaru for all servicing due to the excellent customer service I received from Planet Subaru !! Gary (from California) More