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Planet Nissan - Service Center

Las Vegas, NV

4.6
3,433 Reviews

3,433 Reviews of Planet Nissan - Service Center

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March 05, 2025

Alex is my service advisor excellent customer service. Very helpful answering all my questions & concerns More

by PCANTRELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Planet Nissan responded

Thank you for letting us know what a great job Alex is doing over in the service department.

March 03, 2025

In the end my Altima was fixed and I am very happy with the end result and dealing with Alex. He was given my catastrophe including poor communication and he calmly confirmed the transmission (the 3rd) w More

by MVEGASVIXEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex-service dept and a young man in management -I forgot his name
Mar 15, 2025 -

Planet Nissan responded

I am so glad to hear that Alex was able to assist you with everything on your Altima and that it all worked out in the end. It will be no problem making sure that Alex is the only service advisor you work with in the future.

March 01, 2025

I recently took my SUV for an oil change and was treated by Sonia Juarez. She was very nice, professional, and courteous. Will definitely be going back for future services. More

by ALFONSORUBIOCARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Juarez
Mar 11, 2025 -

Planet Nissan responded

Alfonso thank you for letting us know that Sonia provided such a great experience during your recent visit in our service department. Happy to hear we have earned your future business as well because of it!

March 01, 2025

Friendly knowledgeable staff that are always very accommodating. Clean waiting room too! Will get all the services done there for my Nissan. More

by BILLJ305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Ayerle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rodas 4 star service advisor
Mar 11, 2025 -

Planet Nissan responded

Thanks for this great review Bill. We are happy to hear that our staff was accommodating and that we have earned your future business!

February 25, 2025

thank you for helping and taking car of my ride! I do appreciate your help! More

by SAL.ANAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Planet Nissan responded

We are always here for you for all of your automotive needs!

February 24, 2025

unfortunately my advisor forgot we are wetting , the car service is over and he is gone, finally other advisor help me More

by HAJARIAN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Planet Nissan responded

Thank you for your feedback! We’re glad another advisor was able to assist you, but we sincerely apologize for the miscommunication and any inconvenience it may have caused. Providing excellent service is our priority, and we’ll work on improving our follow-up to ensure a smoother experience next time. We appreciate your business and hope to serve you even better in the future!

February 23, 2025

Great service staff and amazing service manager. They all go above and beyond to answer questions and provide fast and reliable service. More

by TOMINKY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary VanNess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bata
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Planet Nissan responded

Glad to hear that our service department always goes above and beyond to keep you informed and get you back on the road quickly!

February 19, 2025

Nice and friendly clean hope it continues love the rogue Marvin was very helpful thanks More

by TINAHURT1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Finamore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Felix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Hassan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gary VanNess
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dushi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation Management
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Erickson, Jevaun Jones, Jimmy "JV" Venegas
Feb 20, 2025 -

Planet Nissan responded

Your satisfaction is our top priority at Planet Nissan – thank you for your kind words!

February 18, 2025

I love the dealership and the service is very professional and excellent! Jason is on top of my vehicle repairs and the entire staff works very hard for their customers! More

by KAREN.LAOS
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 20, 2025 -

Planet Nissan responded

Karen, thank you for these great compliments for Jason and the store! We appreciate your trust and loyalty!

February 14, 2025

Always a great experience bringing my car in for service. Ken my service manager is excellent. More

by Dagoborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Feb 15, 2025 -

Planet Nissan responded

We are so glad to have earned your trust and loyalty. I will be sure to let Ken's manager know what a good job he is doing!

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