Planet Nissan - Service Center

oil change on my new car well I called several days for an appointment for a oil change got a lot of recordings but no call back. so I had to go into the dealership to make an well I called several days for an appointment for a oil change got a lot of recordings but no call back. so I had to go into the dealership to make and appointment.when I was met buy valet. I inform her of my problem, she informed me the person I was trying to calling was on vacation threw his card away. so she brought me into the service center and I met Mr. Heath Marquardt service person he treated very well. I informed him what had happen to me that I was calling for several days leaving messages on a machine and no one never getting back to me . He said he was sorry for my inconvenience. help me make an appointment for the next day for my oil change he wanted me to do it when I was there but I had a doctor's appointment .so the next day, when I arrived Heath greeted me and treated me well, almost made me forget what had happen to me.Heath will be my go to guy for my service from now on. I made my next appointment through Heath for my other car on the 15th and he took care of me. P.S. I think the company should get rid of leave a message and I will call you back because no one did. one of the calls, I spoke to a man who said he would get back to me put me on hold and never did get back to me after waiting a few minutes the call went to a message box asking me to leave a message I did and still never got a call back. you should transfer the call to someone who is working at the time the customer calls. More

Excelent Service. Great customer service. Since I called to schedule appointment for the service of my Nissan until I pick up my vehicle, every body had a great attitud Great customer service. Since I called to schedule appointment for the service of my Nissan until I pick up my vehicle, every body had a great attitude to explain me, all the questions related to the maintenance of my car. Thank you !!! More

Always happy with asvisors. Wait time to long. The asvisors are always very pleasant and helpful. Josh was very friendly and kept me updated while I was waiting. The wait time is sometimes very lon The asvisors are always very pleasant and helpful. Josh was very friendly and kept me updated while I was waiting. The wait time is sometimes very long but so happy they got me in right away. More

Excellent Service by Jarred and Planet Nissan I have purchased 5 vehicles from Planet Nissan and whenever they need service of any kind, Jarred takes care of everything. He always provides excell I have purchased 5 vehicles from Planet Nissan and whenever they need service of any kind, Jarred takes care of everything. He always provides excellent customer service and makes sure my vehicle is in excellent working order when service is completed including a free car wash!. Jarred listens to what I say and always discusses repairs with me. I enthusiastically recommend Jarred and Planet Nissan for your sales and service needs. More

Great customer service The service advisor Tim did it a great job, very professional!! We always recommended him, he is the best!!! He takes his time to explain us how every The service advisor Tim did it a great job, very professional!! We always recommended him, he is the best!!! He takes his time to explain us how everything can get fix!!!! More

E-Oil Change` Brought my 2016 Nissan Pathfinder in for an e-oil change service. The Service Department did an excellent job. Thank you, I appreciate it. - Matt Brought my 2016 Nissan Pathfinder in for an e-oil change service. The Service Department did an excellent job. Thank you, I appreciate it. - Matt More

Fast service I always use Planet Nissan for my serving needs. They provide great customer service,thanks Ken! I was in and out quickly.👍🏼. The cost of getting I always use Planet Nissan for my serving needs. They provide great customer service,thanks Ken! I was in and out quickly.👍🏼. The cost of getting another key was quite expensive though. More

Best ever experience buying a car!! First of all I was not planning on purchasing a car, but the sales team was so knowledgeable on how I could upgrade to a new vehicle. Time was taken t First of all I was not planning on purchasing a car, but the sales team was so knowledgeable on how I could upgrade to a new vehicle. Time was taken to explain every detail so I didn't feel overwhelmed or pressured. The deal presented met my budget, the ease of financing was so simple I didn't realize I had been approved. These guys were professional, genuine, and above board. Often the sales team fast talk and slick you into contracts that are disgraceful. I believe I was treated quite fairly and I like my Rogue. Cudos, great job because I am a hard sale. More

Nissan makes life easy Joshua always takes cAre of me when it comes to service on my car. I don’t trust no one but Nissan with my car anyways Joshua always takes cAre of me when it comes to service on my car. I don’t trust no one but Nissan with my car anyways More

Oil Change I had two very helpful people that greeted me & took care of me while I was there. Josh was also an amazing person very kind & helpful. Called me as s I had two very helpful people that greeted me & took care of me while I was there. Josh was also an amazing person very kind & helpful. Called me as soon as my car was ready there was no wait time. More