Planet Nissan - Service Center

Great service Ken was my service writer and he kept on them to get my vehicle done. It took close to a week to get things done. I am not a very patient man but he k Ken was my service writer and he kept on them to get my vehicle done. It took close to a week to get things done. I am not a very patient man but he kept me in the loop. More

Very nice service Tim was a great customer service , he is kind and polite to explained where the leak is coming from the car. Nissan need more Tim in you team Tim was a great customer service , he is kind and polite to explained where the leak is coming from the car. Nissan need more Tim in you team More

Service Zach is an awesome asset to your company. He worked with my insurance company adjuster to get my car repaired. Zach is very considerate to me because Zach is an awesome asset to your company. He worked with my insurance company adjuster to get my car repaired. Zach is very considerate to me because he knows I value my investment in my Murano. More

Work was done fast Came in for an oil change and an adjustment to one of my doors. Work was done fast and I was out the door ahead of schedule. Came in for an oil change and an adjustment to one of my doors. Work was done fast and I was out the door ahead of schedule. More

Service assistant I felt was kinda of rude and condisending. I feel the service center should know their customers. After all we are buying very expensive vehicles from Planet Nissan. The Sales dept is wonderful I feel the service center should know their customers. After all we are buying very expensive vehicles from Planet Nissan. The Sales dept is wonderful. More

Awesome Ken was great helped me out so much with getting everything set up.. from start to finish everything was great!! Definitely would recommend for servic Ken was great helped me out so much with getting everything set up.. from start to finish everything was great!! Definitely would recommend for service and the car they put me in was a Hicks loved it going to see if I can get one. More

Great service They were so helpful. I would definitely stay with the dealership for service. They ordered the parts and had the truck ready right on schedule. They were so helpful. I would definitely stay with the dealership for service. They ordered the parts and had the truck ready right on schedule. More

Rental car lady needs training on being polite. I was offered a car rental, the lady helping me with the rental was very rude. She asked me for my license credit card and proof of insurance, I told I was offered a car rental, the lady helping me with the rental was very rude. She asked me for my license credit card and proof of insurance, I told her you have to get the insurance from the car. She then said to me “why don’t you said PLEASE get my insurance from the car” I just got up and left her office. I do not think I did anything wrong when I ask her to get the insurance from the car. I know you guys don’t let customers just walk into the garage where the car is being worked on. Is her job to get the insurance paper from my car. I think she was rude for demanding me to say please. More

Very unfriendly service staff Ken in service dept was sarcastic, rude and made us feel unwanted. I already accepted the fact that there's a very long wait for oil change but dealin Ken in service dept was sarcastic, rude and made us feel unwanted. I already accepted the fact that there's a very long wait for oil change but dealing with an unfriendly service staff is unacceptable. More

The computer generated text messages are terrible . They text saying your car is ready. It never is. He asked the service guy about the part that is recommended by text. He’s not aware of what you’re . They text saying your car is ready. It never is. He asked the service guy about the part that is recommended by text. He’s not aware of what you’re talking about. They tell you it’s going to be 30 minutes longer by text. I talk to the service guy he says no it’s ready it’s right in front. Get rid of the text message system and talk to people. The only thing decent about the service at Nissan is the service mechanic was polite More