Planet Nissan - Service Center

Oil change, inspection report came back all pass - but my hood doesn’t stay open and other items previously failed at another dealership - so I knew they hadn’t inspected it, just submitted the form. Agent a hood doesn’t stay open and other items previously failed at another dealership - so I knew they hadn’t inspected it, just submitted the form. Agent acknowledged, told me they’d inspect, said it would take about 20 minutes. A full hour later I get my car back with several items showing fail/needs maintenance. Bad experience, just wanted my oil changed and to know if anything needed fixing. More

Quality of service excellent. Completed all services ask promised, Jarred was informative on maintenance service required for my Pathfinder. Kept abreast of anything out of the ordinary. Told how long it wo promised, Jarred was informative on maintenance service required for my Pathfinder. Kept abreast of anything out of the ordinary. Told how long it would take, and delivered. More

Very good! Car is well but should balance his time with other customers. I was stuck waiting longer than I should have. I waited too long but he was able to tell me why he got too busy with other things. T other customers. I was stuck waiting longer than I should have. I waited too long but he was able to tell me why he got too busy with other things. Thanks so much for everything! Car is taken care of. More

Always ready to serve the customers with or with out appointments. Awesome customers services. Best Advisor. Work done in a timed manner. All employees working successfully as a team to get the job don appointments. Awesome customers services. Best Advisor. Work done in a timed manner. All employees working successfully as a team to get the job done. More

Jarred is my favorite service advisor. He's very friendly, knowledgeable, and easy to work with. If he's not available to take my call, he will call me back within a very timely manner. friendly, knowledgeable, and easy to work with. If he's not available to take my call, he will call me back within a very timely manner. More

The service area has simply collapsed. Lines for everything , they tell the customer when to arrive, they won’t work in a car when the customer need it done. Mine was a recall, it should have taken everything , they tell the customer when to arrive, they won’t work in a car when the customer need it done. Mine was a recall, it should have taken 30 minutes but my car and I were there 6 hours. I was told it would be 5 hours which seemed ridiculous. I’ve had two muranos. I’m ready for a new car. I’m thinking it will have to be a different brand. More

I called Planet Nissan before I had my vehicle towed to the Service Department.I was Kindly informed that I did not need an appointment.I got there before my vechicle arrived and was helped by Service Cons the Service Department.I was Kindly informed that I did not need an appointment.I got there before my vechicle arrived and was helped by Service Consultant Heath Marquardt.Heath explained and informed me of what was going to take place after filling out paperwork.I received an email a couple of hours later with the diagnosis and I placed a call and spoke with Heath about the repairs.within an hour my vehicle was ready for pickup.Heath was very Professional & Knowledgeable,Thank You Planet Nissan Service Department for the Great Service & Thank You Mr. Marquardt More

I could not be more pleased. Jarred was helpful, communication was timely, and service was on time as well, Great job Planet Nissan Service Department. communication was timely, and service was on time as well, Great job Planet Nissan Service Department. More

Your service department is the best in town.. well, to me anyway, every time I come they all ways go beyond my expatancy , thank you anyway, every time I come they all ways go beyond my expatancy , thank you More

Had to bring the vehicle back for repairs and they made sure to correct things. Friendly staff. Didn't make an appointment either but we did have to wait a day before they got to our vehicle (underandable) sure to correct things. Friendly staff. Didn't make an appointment either but we did have to wait a day before they got to our vehicle (underandable). More