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3,435 Reviews of Planet Nissan - Service Center
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Verified Customer
October 20, 2021
Daniel was our salesmen back in March. Very personable and professional. Reuben was my service advisor yesterday, very professional and knowledgeable. and professional. Reuben was my service advisor yesterday, very professional and knowledgeable. More
by ANNLYNN11
Employees Worked With
Terron Lane
October 10, 2021
Marvin Felix and Jared are outstanding. Mr. Felix made the purchase of my new vehicle easy and stress free. Jared serviced my old vehicle, and he is always pleasant, professional and prompt. the purchase of my new vehicle easy and stress free. Jared serviced my old vehicle, and he is always pleasant, professional and prompt. More
by NANCYLOU372003
October 08, 2021
Horrible! I've had my Nissan for a while and have poured hundreds (well, more than 5k from my records) of dollars for service of my car. I recently had my car serviced (diagnostics and transmission for $357 hundreds (well, more than 5k from my records) of dollars for service of my car. I recently had my car serviced (diagnostics and transmission for $357.09) and not even a few weeks, my car started breaking down (shutting down while driving on the way to work). I didn't want to take it back to Nissan because they would have charged me $150 for a diagnostic test again. So I had my friend who is a mechanic for another dealership check on it. Everything was looking good except for something that he couldn't test because he didn't have the correct tool/computer. So I had to bring it back to Nissan. My friend told the service writer, Ruben Flores, everything that he checked that was good, and to have him check on something specific. When it came time to it, Ruben told my friend that they checked my car and that everything was good. BUT, they checked everything that MY friend said was good, NOT on the specific thing my friend asked. Ruben Flores ended up saying that if they tested for the specific thing, it would be $900! Definitely not! I figured that I should just take my car back and figure it out myself through other service companies. I got charged $150 again (diagnostics that they already did) for something that they checked on a few weeks ago and they still didn't even solve my problem. I've been a loyal customer and this is the way I've been treated. Disappointing! More
by PASCUALRY
Employees Worked With
Ruben Flores
