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Planet Nissan - Service Center

Las Vegas, NV

4.6
3,297 Reviews

3,297 Reviews of Planet Nissan - Service Center

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July 19, 2024

It's a friendly environment with great amenities allowing for a comfortable atmosphere and setting. More

by JKSTYLIN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Vontalge
Jul 29, 2024 -

Planet Nissan responded

We're committed to excellence, and your review confirms we're on the right track, thank you!

July 18, 2024

The dealership was fabulous. They repaired my car and it is back to normal. Great job! More

by DLEDGER384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Planet Nissan responded

We're proud to have delivered an exceptional experience for you – thank you for your kind words!

July 18, 2024

Found out a week later that these mechanics broke the lock tab on the charcoal canister that holds the evaporator valve in place and the decided they were going to zip tie it up and not say anything abou More

by FINLEYW18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lanson Keomaka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Audie Hinton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey August
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fotie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Planet Nissan responded

We're sorry to hear about your experience. Please reach out to us directly so we can address your concerns and make things right.

July 17, 2024

Took my truck in for a problem with my clutch fan payed for the diagnostic payed for a speed sensor that was supposedly the problem 1500 dollars later turns out that wasn't the problem. So basically still More

by eli.valadez213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jul 29, 2024 -

Planet Nissan responded

We're sorry to hear about your experience. Please reach out to us directly so we can address your concerns and make things right.

July 17, 2024

Never going back I was completely lied to about this car! All you wanted was a sale More

by CHRISTALBELCASTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacey August
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fotie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Planet Nissan responded

We're sorry to hear about your experience. Please reach out to us directly so we can address your concerns and make things right.

July 17, 2024

I did not get a new air filter in my vehicle. Which should have came with the oil change. More

by ALE4STV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey August
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fotie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Planet Nissan responded

Please reach out to us directly so we can address your concerns and make things right.

July 17, 2024

I drove by and they took care of my car right away, Ruben was very nice and very helpful he told me they were going to take a look at the car and he was going to call me when it was ready. More

by IPEREZ83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Jul 30, 2024 -

Planet Nissan responded

Thank you for choosing us and for taking the time to share your positive experience!

July 16, 2024

They were honest about the work they did and recommended they all were pleasant and did everything in a timely manner.But one complaint they took out all there soda machines when it’s 110 degrees at 8 am in More

by T.GABE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey August
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dont remember her name very nice dark hair
Jul 16, 2024 -

Planet Nissan responded

Thank you for taking your time to leave us this great review! Like the saying goes, "honesty is always the best policy." We are truly honored to have earned your trust, as well as your business here at Planet Nissan.

July 16, 2024

Did exactly what I needed, very efficient and the staff was knowledgeable and friendly. A good experience. More

by KHERTBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey August
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Planet Nissan responded

Thank you for letting us know what a good experience you had with our service department! We look forward to doing business together for a long time.

July 14, 2024

It's my favorite dealer, and the people are very friendly. It offers excellent service and the waiting room is a very cozy place. More

by OSCARESPINOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander lobos.
Jul 15, 2024 -

Planet Nissan responded

Oscar, thank you so much for this great review. We are thrilled to hear we are your favorite dealer and that you feel cozy in our store. Thanks for being part of the Planet Nissan family, we look forward to a long relationship with you!

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